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Thank you for writing to us.
We have carefully considered what you say, but we have decided not to cancel your Penalty
Charge Notice (PCN).
You were issued a PCN for parking on a single yellow line at a time when you were not
allowed to park there. Single yellow lines mean no parking, except to load or unload.
However, the Civil Enforcement Officer (CEO) observed your vehicle and saw no loading or
unloading taking place.
The rule applies during the times shown on the sign. The signs governing single yellow lines
are not always nearby. Inside a Controlled Zone, the information may be on Controlled Zone
signs instead. Controlled Zone signs are like border-crossing signs: you will have passed
one as you entered the zone.
The restriction in place applies regardless of personal circumstances, and motorists are
responsible for ensuring that their vehicle is parked in accordance with the prevailing traffic
regulations and road markings. While you have stated that the road markings are faded, our
records and the Civil Enforcement Officer’s evidence confirm that the restriction was
sufficiently visible and enforceable at the time the PCN was issued.
You have these choices:
- You can pay the discount charge of £80.00 if your payment reaches us within 14 days of
the date of this letter.- You can pay £160.00 within 28 days of the date your PCN was issued.
- You can formally challenge your PCN by using a Notice to Owner form. The vehicle's
owner will automatically receive the form if the PCN has not been paid within 28 days of
being issued. The form offers you the chance to formally challenge your PCN or pay the
full £160.00. If you decide to formally challenge your PCN, please do not write to us
again but wait until the Notice to Owner form arrives.
