As I said, getting the PCNs reduced to the full amount is the objective.
As it stands, you are exposed. We haven't seen any correspondence, particularly regarding your contact with TEC, but you say you have it. I'm certain that it's possible to tease out the essentials from your account and that if you have a copy of your original OOT submission and TEC's rejection then a simple comparison of addresses would show that TEC used the wrong address for service, they used the one on the Order for Recovery as opposed to your submission.
You seem to have met a brick wall regarding feedback, I therefore suggest you contact external advice: bailiffadviceonline has a good reputation.
If you have a car which could be seized you might consider making it invisible. If you leave it on the highway or at your property, it's exposed.
Thank you for your advice.
I do have copies of my original PE2 and PE3 submissions. On both forms, my full and correct name and address were entered in section 1.
However, I have never received a copy of the Court Officer’s refusal decision/order.
When I later spoke to TEC by telephone, I explained that I had not received the refusal decision. The person I spoke to checked the records and told me that the decision had been sent to the incorrect address. They then sent me the N244 and EX160 forms and advised me to submit an N244 application for a review.
If the actual refusal decision/order is important for establishing exactly what happened, would TEC provide me with a copy if I telephone them and explain that I never received it and ask for it to be sent to me?
There is also one other issue I am struggling to understand.
I submitted both N244 applications on 17 June 2026 and received automated acknowledgements, but when I contacted TEC on 26 August I was told that neither N244 was showing on their system. I was advised to resend the original applications and acknowledgement evidence, which I did that same day.
What I still cannot establish is what actually happened to the original N244 applications — whether there was a problem with the applications, the EX160 Help with Fees forms, or something else that prevented them from being registered.
TEC have only been able to tell me that the N244 applications are not showing on their system.
Do you know who I should contact, or what I should ask for, to find out exactly why the N244 applications were not registered despite the acknowledgement emails?
I will also contact Bailiff Advice Online as you suggested.
Thank you again for taking the time to help me.