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Messages - Mortimer

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1
Why does the London Tribunals website not include in the list of grounds for appeal an option for Procedural Impropriety?

Assume in this case an appeal would be under "The penalty charge exceeded the amount applicable in the circumstances of the case". So that is what I will do.

So rusty with council PCNs, no had to deal with one for sooooooo long. Which is a good thing I guess.

2
Eventually got through to a real person, who promised to find out and call me back and they did.

They claimed they were waiting for approval to proceed from the an insurance assessor or something like that. The problem is that the work they are supposed to be doing is rework for stuff they didn't complete or did incorrectly when the actual insurance case was open.

They claim that there was damage behind the bumper that was no associated with the original accident, that prevented them from fitting the bumper properly. OK, so they didn't see this damage when they removed the bumper to perform the original repair!?

So I asked when they were expecting the decision, but they could not or would not give me an answer, suggesting it was not possible to know. You have a courtesy car you can keep using it. At the point I had to point out they had not given me a courtesy car. So they said they would call again tomorrow (now today 20th) to tell me if they had a decision and if they didn't make arrangements to return my car so I can use it pending them being ready to resume the work. 

I asked which insurance company they were talking to, but would not or could not tell me that either.

So I called my insurance company and told them everything that was going on since the accident. They had not been contacted by the garage, and said maybe the claims management company would know something. So they contacted them claims company, who were not involved either. They spoke directly to the garage and were told no insurance company is involved, the work is authorised and due to be completed for the 26th.

What a mess!

3
Late last year my car was hit by a motorcylist and the car went in for repair, but the repair centre were unable to complete all the work at the time. 

They were missing some parts, one of which is a single use item, which due to being on a long lead they re-used the old part somehow, and said when they got the part in they would have the car back in to finish the work.

Since then the insurance case is complete and any outstanding work is down the the repair centre.

They also fitted an incorrect badge and didn't refit the rear bumper properly, so those items were to be re-done too.

They eventually 'got the parts' and arrange to collect the car on 6th May 2026.

I had already asked to be informed of how long the work would take and hence when the car would be returned, but since then I have not been able to get an answer from them on that. 

On Friday last week (15th May) I tried calling, no answer left a message to call me - No response.
This Monday (18th may):

  • Called 10:30 in the morning, no answer left a message to call me back, no response.
  • Called 13:30, call was answered, the relevant engineer was away on lunch, they would call back in about half an hour, no call back at all.
  • Called 16:30, no answer, left a message for call back, no response at all.
Tuesday (19th May):


  • Called 14:00, no answer, left message, no response yet, and doubt I will get one.


I can see from the vehicle tracking that since the 6th, the car has only been moved and interacted with:

  • On the day of pick-up, 6th May.
  • It was moved into the workshop on 7th May at 10:33 then back out to the parking area 2 minutes later.
  • Moved again on Monday 11th May into the workshop at 09:20 and back out to the parking area at 11:00.
  • The car has not moved or been interacted with since 11th, so for the last 8 days.

If they continue ignoring my calls, what should I be doing?

4
Ah! OK.

If the message is amended to point more specifically at the erring parts of of their correspondence, would that be sufficient?

Does this mean that DCB Legal are paying court fees now and taking cases to court?

5
Has B789 left the forum, I notice that they haven't posted since the beginning of January?

6
Previously b789's suggestion has been a email as seen in that linked post. 

I just wanted to confirm that the email was still valid or if it needed tailoring in any way?

7
The Flame Pit / Re: This forum and creating posts.
« on: May 17, 2026, 11:53:54 am »
I've been spending so much time trying to get it looking right in preview, and I needn't have bothered!! Urgggh!

8
The Flame Pit / Re: This forum and creating posts.
« on: May 16, 2026, 11:24:32 pm »
This is how it looked in preview, before I posted...


9
The Flame Pit / Re: This forum and creating posts.
« on: May 16, 2026, 11:23:33 pm »
Wait!? What, is it just preview that screws it all up then?

It didn't look right when I posted that query, and now it looks OK. 

Weird.

10
The Flame Pit / This forum and creating posts.
« on: May 16, 2026, 10:06:50 pm »
Is it just me or my setup for some reason...

I use a Mac (Mac OS 26.4, Safari 26.4), and of all the forums I use, I'm sorry, but this one has to be the worst.

As I type this is the third line of text, with double carriage-returns between each. 

This is the fourth, but when I post this all carriage returns will be removed and all the post will be in one block.

Fifth line : What is the trick to creating neat posts here, without having to insert "[ br ]" everywhere?

11
Letter-Of-Claim has arrived.








Should the RK be responding with the same response as last time? : 
https://www.ftla.uk/private-parking-tickets/dcbl-notice-of-debt-recovery-6523/msg78036/#msg78036

12
I’m not following either, and unsure whether I should advise pursuing this further or tell the RK to take the discount.

13
Did you know that if you make representations into the Hounslow.gov.uk website, you cannot go back later and look at want was submitted.


Luckily there was an acknowledgement email buried in the spam folder, that contains the submitted text:


I can confirm that we have received your challenge, which will be attached onto the case.
Please find below the information you submitted online.
Submission Date/Time: 23/04/2026 22:46:19


Reference:
Submission Reference:

Title:
Forename:
Surname:
Organisation:
House Number:

Address 1:
Address 2:
Address 3:
Address 4:
Postcode:
Tel. No:
Email:

Notes:

Your Notes: I challenge PCN xxxxxxxxxx due to procedural impropriety on the part of London Borough of Hounslow (LBoH) enforcement authorities. LBoH PCNs have been adjudicated to be non-compliant with "London Local Authorities & Transport for London Act 2003". One such adjudication decision has been attached for your reference "Eleanor Macwhinnie v London Borough of Hounslow (2250221909, 21 July 2025).pdf". The decision explains that a PCN; "...must explain that, if no representations are made and, ifpayment of the penalty charge has not been made, before the end of the period of 28 days beginning with the date of service of the PCN, then an increased charge may be payable. The PCN in this case states that the increased charge may be payable and a Charge Certificate served if the PCN has not been paid before the end of the period of 28 days beginning with the date of service of the notice. It is, therefore, not clear to the motorist that there will be no liability to an increased charge and a Charge Certificate if representations against the PCN are made within the 28 day period. This is a material defect as it may influence or even determine the motorist's decision as to whether to challenge the PCN. I find that the PCN in this case is not valid."
Uploaded Evidence:
Eleanor Macwhinnie v London Borough of Hounslow (2250221909, 21 July 2025).docx





Now I will try and concoct an appeal to enter into the londontribunals.gov.uk website.

14
Private parking tickets / Re: DCBL - Notice of Debt Recovery
« on: April 29, 2026, 10:58:34 pm »
Is this likely the last ditch attempts at getting cash before ditching the case due to impending court fees?

15


I suggested representations based on the "Eleanor Macwhinnie vs London Borough of Hounslow" decision.



RK has received a postal reply already "Rejection of Representation".



The representations submitted simply stated that as a Hounslow PCN had been adjudicated to be non compliant with LLA&TfL Act 2003 it should be cancelled, with an excerpt from the Macwhinnie decision on why the PCN was not compliant, and that RK's PCN had the same text.



Their rejection : because the Macwhinnie decision referred to involved a larger box junction they believe on the evidence that the signage satisfy the description in the regulations and therefore that the contravention occurred. After carefully considering your Representation... blah blah blah!!!



I.e. they have messed up quite comprehensively I think, seeing as this alleged contravention does not involve a box junction at all!!



What are the next steps with this?

Anyway : Here for your entertainment...





















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