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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 28, 2026, 09:05:17 pm »
Are official documents such as this supposed to show a reference and version of the document template being used?
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2
Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 28, 2026, 09:28:13 am »
This one has the same fields and content, but looks different and is missing the template reference:
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 27, 2026, 10:28:22 pm »
A letter was received from CNBC "Judgement for Claimant ( in default ). I presume this is an "N30", but I can see nothing on it that identifies the letter template.
There is also a letter from dcblegal, entitled "County Court Judgement : Pay within one month to remove from credit file"
The RK is having trouble with the payment instructions.
There are 5 options and the RK does not want to use anything that involves talking or communicating with anyone, so that rules out. the "WhatsApp" and "Telephone/Email" options. They're not keen on the "Bank Transfer" option either, not sure why, they just "don't like doing that".
This leaves "Scan QR to pay" and "Online".
Scan QR contains a linked to a URL not obviously linked to dcblegal (pay.acquired.com). There is no note or description in the letter explaining that the QR code will take users off to another business or payment processing organisation. So that option was dropped.
So the RK fell onto the "Online" option.
This option apparently fails when entering the case reference and postcode. Both values get a green tick in their fields, but when the submit button is clicked, a red error appears "Unable to find case. For further assistance please contact 020 3434 0432."
I have tried it myself and can confirm the payment method does not seem to work.
I followed the QR link and it goes to a page hosted on "Pay.acquired.com" with dcblegal logo at the top and ApplePay, GooglePay, Card and Pay-by-bank options.
I think I am going to suggest just using the QR option and taking screen shots of the whole process, so the RK can be done with all this.
I then need to find more friends with English as their first language. It seems to be my friends from foreign shores who struggle with this stuff.
There is also a letter from dcblegal, entitled "County Court Judgement : Pay within one month to remove from credit file"
The RK is having trouble with the payment instructions.
There are 5 options and the RK does not want to use anything that involves talking or communicating with anyone, so that rules out. the "WhatsApp" and "Telephone/Email" options. They're not keen on the "Bank Transfer" option either, not sure why, they just "don't like doing that".
This leaves "Scan QR to pay" and "Online".
Scan QR contains a linked to a URL not obviously linked to dcblegal (pay.acquired.com). There is no note or description in the letter explaining that the QR code will take users off to another business or payment processing organisation. So that option was dropped.
So the RK fell onto the "Online" option.
This option apparently fails when entering the case reference and postcode. Both values get a green tick in their fields, but when the submit button is clicked, a red error appears "Unable to find case. For further assistance please contact 020 3434 0432."
I have tried it myself and can confirm the payment method does not seem to work.
I followed the QR link and it goes to a page hosted on "Pay.acquired.com" with dcblegal logo at the top and ApplePay, GooglePay, Card and Pay-by-bank options.
I think I am going to suggest just using the QR option and taking screen shots of the whole process, so the RK can be done with all this.
I then need to find more friends with English as their first language. It seems to be my friends from foreign shores who struggle with this stuff.
4
Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 20, 2026, 09:06:11 am »
I have been told by the RK, that MCOL has been updated with "A judgment was issued against you on 07/07/2026 at 19:10:46", I wasn't able to check myself, because the 7 day log in the RK left me with expired.
They also say that they have been getting lots of calls from a 0161 number, but they generally only answer calls from known contacts, unless they are expecting a call.
I am not sure whether these calls should be answered. My assumption is that they should not, and I said that for the time being, if they happened to end up in a call, to tell the caller all communication must be by post only.
Is there any action the RK should be taking now, or simply continue to wait for the N30.
They also say that they have been getting lots of calls from a 0161 number, but they generally only answer calls from known contacts, unless they are expecting a call.
I am not sure whether these calls should be answered. My assumption is that they should not, and I said that for the time being, if they happened to end up in a call, to tell the caller all communication must be by post only.
Is there any action the RK should be taking now, or simply continue to wait for the N30.
5
Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 08, 2026, 11:07:48 am »
I can’t see anything regarding a default judgement in MCOL.
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 07, 2026, 11:36:39 pm »
Nothing to do until N30 arrives. No point in following any of the admission and payment instructions on the claim form?
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 07, 2026, 11:35:43 pm »
OK will advise.
Thanks.
Thanks.
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 07, 2026, 10:22:28 pm »
OK I have seen the Claim Form and been to MCOL with the details.
It looks like the only options are to Admit to the claim and pay the claimed amount or apply for set aside.
What should be done here?
It looks like the only options are to Admit to the claim and pay the claimed amount or apply for set aside.
What should be done here?
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 07, 2026, 10:01:09 am »
I shall probably go fetch the details after I get home from work. Thanks.
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: July 06, 2026, 09:47:18 pm »
Hmm! The RK was away and then I was away.
They "thoughtfully" kept something for my attention so only just gotten to this now. They received a Claim Form on the 15th June. I've not seen it, will get to see it tomorrow.
What should they be doing, from recollection it is to fill in the claim form online and ignore the paper one given in the correspondence?
They "thoughtfully" kept something for my attention so only just gotten to this now. They received a Claim Form on the 15th June. I've not seen it, will get to see it tomorrow.
What should they be doing, from recollection it is to fill in the claim form online and ignore the paper one given in the correspondence?
11
Civil penalty charge notices (Councils, TFL and so on) / Re: London Borough of Hounslow
« on: May 26, 2026, 09:29:39 pm »
Why does the London Tribunals website not include in the list of grounds for appeal an option for Procedural Impropriety?
Assume in this case an appeal would be under "The penalty charge exceeded the amount applicable in the circumstances of the case". So that is what I will do.
So rusty with council PCNs, no had to deal with one for sooooooo long. Which is a good thing I guess.
Assume in this case an appeal would be under "The penalty charge exceeded the amount applicable in the circumstances of the case". So that is what I will do.
So rusty with council PCNs, no had to deal with one for sooooooo long. Which is a good thing I guess.
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Non-motoring legal advice / Re: Non-responsive car accident repair centre.
« on: May 20, 2026, 08:33:20 am »
Eventually got through to a real person, who promised to find out and call me back and they did.
They claimed they were waiting for approval to proceed from the an insurance assessor or something like that. The problem is that the work they are supposed to be doing is rework for stuff they didn't complete or did incorrectly when the actual insurance case was open.
They claim that there was damage behind the bumper that was no associated with the original accident, that prevented them from fitting the bumper properly. OK, so they didn't see this damage when they removed the bumper to perform the original repair!?
So I asked when they were expecting the decision, but they could not or would not give me an answer, suggesting it was not possible to know. You have a courtesy car you can keep using it. At the point I had to point out they had not given me a courtesy car. So they said they would call again tomorrow (now today 20th) to tell me if they had a decision and if they didn't make arrangements to return my car so I can use it pending them being ready to resume the work.
I asked which insurance company they were talking to, but would not or could not tell me that either.
So I called my insurance company and told them everything that was going on since the accident. They had not been contacted by the garage, and said maybe the claims management company would know something. So they contacted them claims company, who were not involved either. They spoke directly to the garage and were told no insurance company is involved, the work is authorised and due to be completed for the 26th.
What a mess!
They claimed they were waiting for approval to proceed from the an insurance assessor or something like that. The problem is that the work they are supposed to be doing is rework for stuff they didn't complete or did incorrectly when the actual insurance case was open.
They claim that there was damage behind the bumper that was no associated with the original accident, that prevented them from fitting the bumper properly. OK, so they didn't see this damage when they removed the bumper to perform the original repair!?
So I asked when they were expecting the decision, but they could not or would not give me an answer, suggesting it was not possible to know. You have a courtesy car you can keep using it. At the point I had to point out they had not given me a courtesy car. So they said they would call again tomorrow (now today 20th) to tell me if they had a decision and if they didn't make arrangements to return my car so I can use it pending them being ready to resume the work.
I asked which insurance company they were talking to, but would not or could not tell me that either.
So I called my insurance company and told them everything that was going on since the accident. They had not been contacted by the garage, and said maybe the claims management company would know something. So they contacted them claims company, who were not involved either. They spoke directly to the garage and were told no insurance company is involved, the work is authorised and due to be completed for the 26th.
What a mess!
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Non-motoring legal advice / Non-responsive car accident repair centre.
« on: May 19, 2026, 02:23:26 pm »
Late last year my car was hit by a motorcylist and the car went in for repair, but the repair centre were unable to complete all the work at the time.
They were missing some parts, one of which is a single use item, which due to being on a long lead they re-used the old part somehow, and said when they got the part in they would have the car back in to finish the work.
Since then the insurance case is complete and any outstanding work is down the the repair centre.
They also fitted an incorrect badge and didn't refit the rear bumper properly, so those items were to be re-done too.
They eventually 'got the parts' and arrange to collect the car on 6th May 2026.
I had already asked to be informed of how long the work would take and hence when the car would be returned, but since then I have not been able to get an answer from them on that.
On Friday last week (15th May) I tried calling, no answer left a message to call me - No response.
This Monday (18th may):
I can see from the vehicle tracking that since the 6th, the car has only been moved and interacted with:
If they continue ignoring my calls, what should I be doing?
They were missing some parts, one of which is a single use item, which due to being on a long lead they re-used the old part somehow, and said when they got the part in they would have the car back in to finish the work.
Since then the insurance case is complete and any outstanding work is down the the repair centre.
They also fitted an incorrect badge and didn't refit the rear bumper properly, so those items were to be re-done too.
They eventually 'got the parts' and arrange to collect the car on 6th May 2026.
I had already asked to be informed of how long the work would take and hence when the car would be returned, but since then I have not been able to get an answer from them on that.
On Friday last week (15th May) I tried calling, no answer left a message to call me - No response.
This Monday (18th may):
- Called 10:30 in the morning, no answer left a message to call me back, no response.
- Called 13:30, call was answered, the relevant engineer was away on lunch, they would call back in about half an hour, no call back at all.
- Called 16:30, no answer, left a message for call back, no response at all.
- Called 14:00, no answer, left message, no response yet, and doubt I will get one.
I can see from the vehicle tracking that since the 6th, the car has only been moved and interacted with:
- On the day of pick-up, 6th May.
- It was moved into the workshop on 7th May at 10:33 then back out to the parking area 2 minutes later.
- Moved again on Monday 11th May into the workshop at 09:20 and back out to the parking area at 11:00.
- The car has not moved or been interacted with since 11th, so for the last 8 days.
If they continue ignoring my calls, what should I be doing?
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: May 18, 2026, 10:10:40 pm »
Ah! OK.
If the message is amended to point more specifically at the erring parts of of their correspondence, would that be sufficient?
Does this mean that DCB Legal are paying court fees now and taking cases to court?
If the message is amended to point more specifically at the erring parts of of their correspondence, would that be sufficient?
Does this mean that DCB Legal are paying court fees now and taking cases to court?
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Private parking tickets / Re: Bank Park Parking Management - Outside Lines
« on: May 18, 2026, 02:53:01 pm »
Has B789 left the forum, I notice that they haven't posted since the beginning of January?