Author Topic: Penalty Notice from Saba for not paying for parking  (Read 979 times)

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Penalty Notice from Saba for not paying for parking
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Received a 'penalty notice by post notice to owner' from Saba this morning (22/10), though dated (16/10), for not paying for parking in a station car park on 9/10.

The driver parks there once or twice a week and is in the habit of paying on the app as they walk to the platform. There is no auto-pay feature.

Looking at the app, there is no record of the driver paying for parking on that day. This is baffling as paying is part of their routine and they do have a train ticket which is something they also buy at the same time.

The driver doesn't recall getting an error on the app, so can only assume that for some reason they forgot to pay.

My question is whether there is any merit in requesting some discretion due to human error?
If so, are there any key phrases to include or avoid?

When they changed their app, they had issues on the first day so the driver was charged three times due to it giving an error when it was actually processing the payment. Saba gave a refund, but the driver didn't charge them £60 for their mistake!

« Last Edit: October 22, 2025, 01:36:44 pm by mrfence »

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Re: Penalty Notice from Saba for not paying for parking
« Reply #1 on: »
Welcome to FTLA.

To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide

Re: Penalty Notice from Saba for not paying for parking
« Reply #2 on: »
Thanks, have updated the original post and put in an image of the notice.

Re: Penalty Notice from Saba for not paying for parking
« Reply #3 on: »
See https://www.ftla.uk/private-parking-tickets/800-parking-tickets-completely-unjust-where-do-i-stand-england/msg89074/#msg89074
Quote
Do nothing. SABA have 6 months in which to lay information before a magistrate. They won’t, because there is no money in it for them as any “fine” would go to the public purse, not SABA.

However, they will tell you that if you don’t pay it, they will issue a county court claim for the alleged debt. They can’t, because you cannot prosecute a statutory offence in the county court.

It is all part of a giant scam that should be reported to the police (not Action Fraud) as the Penalty Notices are instruments of fraud and an illegal attempt to extort money from you under the false pretence that you are criminally liable.

If they were ever so stupid as to try this on, either in the magistrates court or the county court, they would be spit to strict proof of their standing to issue Penalty Notices.

You cannot prosecute a safely ignore all debt recovery letters. Debt collectors, just like SABA, are powerless to actually do anything in this case beyond making unlawful threats in the hope that you are low-hanging fruit on the gullible tree and are likely to pay up out of ignorance and fear.

Keep us updated on their responses. We don’t need to see any debt recovery letters but any correspondence from SABA themselves must be kept as evidence of their illegal activity, especially if they threaten debt recovery through the county court for a Penalty Notices are.

Re: Penalty Notice from Saba for not paying for parking
« Reply #4 on: »
Discretion won’t work, these people only want your money and can only be challenged on technicalities.

In this case, the only sanction is a prosecution for an offence covered by byelaws. Saba can’t do this, and even if they could they wouldn’t get any money.

Whatever you do, don’t hurry because the original offence can’t be prosecuted after six months anyway.
« Last Edit: October 22, 2025, 02:37:48 pm by jfollows »

Re: Penalty Notice from Saba for not paying for parking
« Reply #5 on: »
You appeal on day 27 after the date of the alleged contravention with the following, but ONLY as the Keeper of the vehicle:

Quote
I am the Registered Keeper. My details are:
Full name: [ ]
Postal address: [ ]

This location is subject to Railway Byelaws and is not “relevant land” for PoFA 2012; you cannot transfer liability to the keeper. POPLA is not competent for Byelaws matters and is not a TOC approved Independent Appeals Body (IAB).

You now have the keeper’s details. You therefore have no “reasonable cause” to obtain them from DVLA. Any DVLA request would be unnecessary and unlawful, contrary to UK GDPR Article 5(1)(c) (data minimisation) and without a valid Article 6 basis. If you believe an offence occurred, lay an information before the magistrates under the Single Justice Procedure within six months. Otherwise, erase my data when no longer necessary for this purpose.

As to any further demands, I refer you to the response given in Arkell v Pressdram (1971).

That is all you need. Nothing will ever come of this but you have to go through the motions. Come back when they reject the appeal and show us the wording.

From November, SABA and APCOA will not be allowed to issue Penalty Notices for railway bylaw breaches as criminal offences. They are going to be required to only issue Parking Charge Notices (PCNs) for civil breach of contract by the driver.
« Last Edit: October 22, 2025, 03:39:28 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Penalty Notice from Saba for not paying for parking
« Reply #6 on: »
Thanks for the advice.

I'll send that over on day 27.

Just to be clear, is it 27 days after the alleged offence or 27 days after the date on the penalty notice?

Re: Penalty Notice from Saba for not paying for parking
« Reply #7 on: »
The last post says
Quote
You appeal on day 27 after the date of the alleged contravention

Re: Penalty Notice from Saba for not paying for parking
« Reply #8 on: »
The original notice was a notice by post so keeper details have already been obtained from the DVLA.

Re: Penalty Notice from Saba for not paying for parking
« Reply #9 on: »
Ah, yes. My bad. I was under the assumption this was a windscreen PN. Never mind.

You should still appeal just before the deadline with the following:

Quote
I am the Keeper. This location is subject to Railway Byelaws and is not “relevant land” for PoFA 2012; you cannot transfer liability to the keeper. POPLA is not competent for Byelaws matters and is not a TOC approved Independent Appeals Body (IAB).

If you believe an offence occurred, lay an information before the magistrates under the Single Justice Procedure within six months. Otherwise, erase my data when no longer necessary for this purpose.

As to any further demands, I refer you to the response given in Arkell v Pressdram (1971).

This will not be prosecuted, no matter what they threaten.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Penalty Notice from Saba for not paying for parking
« Reply #10 on: »
I sent the recommended text in my appeal and have received an update from them...

We have received your appeal as the Registered Keeper. Please be advised, the contravention was on 9/10/25 and we had sent the Parking Charge on 16/10/25 therefore, the  Parking Charge does comply with the Protection of Freedoms Act (PoFA) 2012 as the initial notification of the Parking Charge was sent within 14 days of the contravention.

Whilst we do not dispute what you have or have not received and in what timeframe, the progression of the matter begins from the day the Parking Charge is sent. Due to this, we would require the driver to appeal the issuing of the Parking Charge, in the absence of an appeal within the twenty-eight (28) day timeframe the registered keeper will remain liable for this matter.

As you have marked you were not the driver, please provide their full name and serviceable address within seven (7) days of the date of this email. Alternatively, please request the driver appeals directly to appeals@paymyparkingcharge.com. Within this email they will need to confirm their full name, serviceable address and confirmation that they were the driver on the day.

This account will be placed on a seven (7) day hold to allow the driver time to contact our company or for the requested details to be provided.


What would be the next course of action?

Re: Penalty Notice from Saba for not paying for parking
« Reply #11 on: »
You respond to that email with the following:

Quote
Subject: Your misuse of PoFA on railway land and impending CMA complaint

Dear Sir/Madam,

Your email perfectly illustrates why I made it crystal clear in my original appeal that this is railway byelaw land and therefore not “relevant land” for the purposes of Schedule 4 of the Protection of Freedoms Act 2012. Yet you have blithely asserted that your Penalty/“Parking Charge” Notice “does comply with PoFA” and that the registered keeper “will remain liable”. That is simply wrong in law. PoFA cannot create keeper liability on land subject to statutory control by railway byelaws, however many times you type the words “PoFA 2012”.

The fact you have a 'sent date' within 14 days is irrelevant. On byelaw land, your only lawful route is a byelaw prosecution in the magistrates’ court under the Single Justice Procedure within six months of the alleged offence. There is no parallel civil keeper-liability regime you can conjure into existence by misquoting PoFA and hoping the keeper does not know any better.

Equally absurd is your attempt to manufacture an obligation for me to identify the driver or to get the driver to appeal. PoFA imposes no such duty on a keeper in any circumstances, and the Railway Byelaws certainly don’t. Your demand that I “must” hand over the driver’s name and address within seven days, coupled with the threat that the keeper will remain liable if I do not, is a textbook misleading statement about my legal position and alleged obligations.

You then compound this by claiming that I have “marked” that I was not the driver. My appeal did no such thing. It simply identified me as the keeper and correctly pointed out your lack of any lawful keeper-liability route. If your “appeals” staff or in-house “legal” team are incapable of understanding the difference, you may wish to consider investing in competent legal counsel, or at the very least some basic training on PoFA, railway byelaws, and the concept of relevant land. At present, your grasp of the law appears to begin and end with copying boilerplate PoFA wording into emails where it plainly cannot apply.

Your mendacious assertions about keeper liability, my supposed obligation to identify the driver, and the inevitability of the keeper “remaining liable” are not just embarrassing; they are likely to amount to unfair and misleading commercial practices. I will therefore be reporting this matter to the Competition and Markets Authority for suspected breaches of the Digital Markets, Competition and Consumers Act in relation to:

* misrepresenting the legal position on liability and consumer obligations;
* implying a statutory or contractual liability that does not exist; and
* using misleading, aggressive wording to pressure a consumer into making payment or disclosing third-party data.

I will also be bringing your conduct and this correspondence to the attention of the DVLA, your Accredited Trade Association, and the relevant Train Operating Company, as I do not consent to my keeper data being used to underpin a fictitious “PoFA liability” that is legally impossible on this site.

For the avoidance of doubt, I will not be naming the driver, I do not accept any keeper liability, and I am fully aware of the legal framework you are attempting – unsuccessfully – to misapply. Any further repetition of these false assertions about PoFA and keeper liability will simply be added to my evidence bundle for the regulators.

Yours faithfully,

[Name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Penalty Notice from Saba for not paying for parking
« Reply #12 on: »
FYI, I have just reported SABA to the CMA under the DMCC. It takes only a few minutes and this is the content of my report:

Quote
I am reporting Saba Park Services UK Ltd for what appears to be a misleading and aggressive practice in relation to Penalty Notices on railway land, which I believe may breach the Digital Markets, Competition and Consumers Act (DMCC).

I am an individual who provides free, informal advice to motorists who receive private Parking Charge Notices and Penalty Notices. Through this I see patterns of behaviour across operators. Saba is a clear example of a wider issue: private firms issuing Penalty Notices under Railway Byelaws, but then trying to recover them as if they were civil parking debts enforceable against the registered keeper under Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), even though PoFA does not apply on railway byelaw land.

In the case I am reporting, Saba issued a Penalty Notice for an alleged breach of Railway Byelaw 14 at a railway station car park on 9 October 2025. The land is subject to railway byelaws and is therefore not “relevant land” for PoFA. There is no statutory mechanism to transfer liability from an unknown driver to the keeper.

The registered keeper appealed on that basis. In a written response dated 26 November 2025, Saba:

- claimed that the “Parking Charge does comply with PoFA 2012” because it was sent within 14 days;
- stated that “the registered keeper will remain liable for this matter” if no appeal is received from the driver within 28 days; and
- demanded that, because the keeper had allegedly “marked” they were not the driver, they must provide “the driver’s full name and serviceable address within seven (7) days”, or make the driver write in and “confirm that they were the driver on the day”.

In my experience this is not a one-off mistake but standard boilerplate wording that Saba is applying to byelaw cases.

This conduct misrepresents the legal position and, in my view, meets the tests for a misleading and aggressive commercial practice:

1. It asserts PoFA compliance and automatic keeper liability in a situation where PoFA cannot apply.
2. It tells the keeper that they “will remain liable” when in law no such keeper liability exists on this type of land.
3. It strongly implies that the keeper has a legal obligation to identify the driver within seven days, which is untrue.
4. The overall impression is that there is an inevitable civil debt enforceable against the keeper, without explaining that an alleged Byelaw 14 offence can only properly be pursued in the magistrates’ court, within a six-month time limit, and that there is no separate PoFA keeper-liability route.

A typical motorist, unfamiliar with the distinction between PoFA “relevant land” and railway byelaw land, would be very likely to be misled into paying or disclosing third-party personal data on the basis of these false legal claims.

I am concerned that Saba, and another railway parking contractor, APCOA, are systematically converting alleged criminal byelaw offences into quasi-civil debts backed by misleading statements about PoFA and keeper liability. I am able to supply copies of the Penalty Notice and correspondence to support this report.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Penalty Notice from Saba for not paying for parking
« Reply #13 on: »
Merry Christmas everyone.

I didn't get a card from the parking charge people, but did get this following my sending of the previous recommended response above...

Thank you for your recent correspondence received at our offices and noted accordingly.

This matter relates to a Penalty Notice issued under Railway Byelaws. An offence was committed by breaching Railway Byelaw 14 and therefore a Penalty Notice was issued against this vehicle.

The owner of the vehicle is held liable for all Penalty Notices issued on Railway assets in all circumstances, as such we have no cause of action against the driver or hirer of the vehicle.

Subsequently, the driver or hirer details will not be updated to our system, and you remain the liable party on this account and any course for redress will need to be addressed directly with the hirer of your vehicle under the terms of your contract with them.

We, therefore, again invite you to make payment to be received within fourteen (14) days of the date of this email to settle this file. Please refer to the reverse of our original letter for methods of payment.

Alternatively, you can respond to this email with context of the mitigating circumstances that led to non-payment on the day and we can process the appeal accordingly.

We have placed this matter on hold for 7 days.


Seems a bit of discrepancy between the seven days on hold and the fourteen day window in which they've 'invited' me to pay, but I'd appreciate an appropriate response to get them to drop the issue.


Re: Penalty Notice from Saba for not paying for parking
« Reply #14 on: »
Their response is total nonsense.

They must be pretty dumb and clearly do not understand the difference between the two types of law involved here.

Also note that they have now introduced, "the owner of the vehicle is held liable"

So we now have, "the owner", "the keeper" and, "the driver" who could all be completely different parties.

Ultimately, this will not go anywhere because there is no legal pathway for them to pursue any of the above.


Wait for further advice - you could have some fun with this one.
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