The advised emails have been sent, and post family time, the driver has finally dug this out as the appeal wording:
Parking Charge Reference No: xxxxxxx
Vehicle Reg: xxxxxxxxxxx
A notice to Keeper was received regarding a parking charge at Blackpool Retail Estate on 10/11/25. As Keeper without acknowledgment of being the driver this message is to appeal the issued charge.
We wish for this charge to be purged from your records on the grounds that:
The signage is not clearly visible on site at night
The driver was a customer at the McDonald's on site via the drive thru was not parked for the whole time
Regards
Keeper:xxxxxxx
Ref: xxxxxx
As said the site swallowed this without anything coming back.