Author Topic: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath  (Read 2573 times)

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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #15 on: »
Parking Eye has not demonstrated how this charge reflects a genuine pre-estimate of loss. The Supreme Court ruling in ParkingEye v Beavis [2015] UKSC 67 established that a parking charge must serve a legitimate interest and be proportionate.
The Beavis case established that the charge does not have to be a GPEoL...

I copy/pasted from another thread - https://www.ftla.uk/private-parking-tickets/private-parking-charge-notice-no-permit-moving-out/

Are you saying this should be removed?

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #16 on: »
I copy/pasted from another thread - https://www.ftla.uk/private-parking-tickets/private-parking-charge-notice-no-permit-moving-out/

Are you saying this should be removed?
The case you've linked is a residential case and not a 'simple' shopping centre overstay.

There are potential arguments around GPEoL in residential cases - but does not apply here and POPLA will not rule for you here.  (The keeper liability point is the key argument)
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #17 on: »
I found this thread:

https://www.ftla.uk/private-parking-tickets/parkingeye-charge-notice-for-3minutes-in-retail-carpark/45/

with a response from b789.

I plan on using this - but would appreciate if someone could just validate that keeper/hirer liability is enough (or if I should be adding more things - eg. There being 2 Asda Bexleyheath's when you search on Google).

Quote
POPLA Appeal: Grounds – Non-compliance with PoFA 2012

I am the Hirer of the vehicle and am appealing this Parking Charge Notice (PCN) on two principal grounds:

1. The Notice to Hirer (NtH) fails to comply with the Protection of Freedoms Act 2012 (Schedule 4, Paragraphs 13 and 14)

To transfer liability from the Keeper (in this case, the Hire company) to the Hirer, PoFA 2012 Schedule 4 Paragraphs 13 and 14 impose a series of strict requirements. These include not only the content of the Notice to Hirer, but also the obligation to enclose three specific documents, as listed in Paragraph 13(2):

13(2): “The documents are— (a) a copy of the statement of liability signed by the hirer under the hire agreement; (b) a copy of the hire agreement; and (c) a statement signed by or on behalf of the vehicle-hire firm confirming that the information contained in the statement of liability is correct.

In accordance with Paragraph 14(2)(a), the operator must, within the relevant period, give the Hirer a Notice to Hirer accompanied by:

• The Notice to Keeper;
• A copy of the hire agreement;
• A copy of the statement of liability signed by the Hirer;
• A statement from the hire company confirming the hire details.

ParkingEye has failed to provide the required documents with the NtH. This renders their attempt to transfer liability to the Hirer legally ineffective.

As per Paragraph 14(1), a creditor may only pursue the Hirer if both:

• they are unable to pursue the Keeper under Paragraph 13(2); and
• they have fully met the conditions in Paragraph 14(2), including providing the required documentation.

Failure to include these documents invalidates the NtH for the purposes of PoFA, and therefore the Hirer cannot be held liable.

2. No Evidence of Driver Identity – No Presumption or Inference Permitted

As established above, the Notice to Hirer does not comply with PoFA 2012, and therefore the operator cannot transfer liability to the Hirer. In the absence of compliance with Schedule 4, liability for the charge can only rest with the driver.

Parking Eye has provided no evidence identifying the driver of the vehicle at the material time. The operator has simply issued a Notice to Hirer and proceeded on the basis that the recipient is liable.

There is, however, no legal presumption that the Hirer (or Keeper) was the driver. This has been firmly established in persuasive case law, including the appeal judgment in Vehicle Control Services Ltd v Edward (2023). In that case, the Circuit Judge held that:

“It is not open to a parking company to rely on a presumption, or even the balance of probabilities, to assert that the keeper was the driver.”

This ruling confirms that liability cannot be inferred or assumed where a parking operator has chosen not to rely on PoFA or has failed to comply with its terms. In such circumstances, the burden of proof remains entirely with the operator to prove the identity of the driver.

As no such evidence has been provided in this case, and the NtH is non-compliant with PoFA, there is no lawful basis to pursue the Hirer. The appeal must be allowed on this ground alone.


Conclusion

• The Notice to Hirer does not comply with the Protection of Freedoms Act 2012, Schedule 4, Paragraphs 13 and 14. As such, Parking Eye has no lawful basis to transfer liability from the hire company to the Hirer.
• The operator has not provided any evidence identifying the driver, and no presumption or inference can be made. The appeal case VCS v Edward (2023, Sheffield County Court) confirms that an operator cannot rely on any assumption, inference, or “balance of probabilities” to assert that the Hirer was the driver in the absence of PoFA compliance.

For the above reasons, I respectfully request that POPLA uphold this appeal and instruct Parking Eye to cancel the Parking Charge Notice in full.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #18 on: »
Im considering adding this paragraph with regards to "relevant land". However, I'm unsure if it is relevant as:

1. I am not the registered keeper (I am the hirer)
2. The NtH did not include a copy of the NtK, when sent to me (albeit, the lease company did send me a copy of the NtK)


My basis for including this is that if liability cannot be transferred to the keeper, then it cannot be transferred to the hirer - do I need to explicitly state this?


Quote
1. The Notice to Keeper Fails to Identify the Relevant Land – No Keeper Liability Under PoFA 2012

Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) allows a parking operator to hold a vehicle’s registered keeper liable only if the Notice to Keeper (NtK) strictly complies with the requirements set out in Paragraph 9.

Paragraph 9(2)(a) states that the notice must:
"specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates."

The NtK issued by Parking Eye merely states “ASDA BEXLEYHEATH” as the location, without giving the full postal address or any further detail. This is wholly inadequate to satisfy the requirement to identify the “relevant land” under PoFA.

Importantly, there are two ASDA locations in Bexleyheath:

1. ASDA Bexleyheath Superstore – The Broadway, Bexleyheath DA6 7BN
2. ASDA Petrol Station – Crook Log, Bexleyheath DA6 8EQ

Without a full and specific address on the PCN, there is no way for the registered keeper to determine where the vehicle was alleged to have been parked, and no fair opportunity to verify or contest the claim. This ambiguity is material and renders the notice non-compliant with PoFA, and as such, the keeper cannot be held liable.

As a result, the NtK fails to specify “the relevant land” as required under PoFA Schedule 4 Paragraph 9(2)(a), and Parking Eye has not met the conditions required to transfer liability to the keeper.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #19 on: »
I'm going to leave the relevant land argument and submit the below. I'd really appreciate if someone could cast their eye over it and give their blessing - I dont want to mess it up.

Also - when submitting the appeal, there are 2 options I can select from (which are relevant):

1. I was not the driver or the registered keeper of the vehicle at the time of the alleged improper parking.

2. Other


Is it right to go with Option 1, as one of the reasons given is:

- You were not the driver at the time of the alleged improper parking.


Thanks!


Quote
POPLA Appeal: Grounds – Non-compliance with PoFA 2012

I am the Hirer of the vehicle and am appealing this Parking Charge Notice (PCN) on two principal grounds:

1. The Notice to Hirer (NtH) fails to comply with the Protection of Freedoms Act 2012 (Schedule 4, Paragraphs 13 and 14)

To transfer liability from the Keeper (in this case, the Hire company) to the Hirer, PoFA 2012 Schedule 4 Paragraphs 13 and 14 impose a series of strict requirements. These include not only the content of the Notice to Hirer, but also the obligation to enclose three specific documents, as listed in Paragraph 13(2):

13(2): “The documents are— (a) a copy of the statement of liability signed by the hirer under the hire agreement; (b) a copy of the hire agreement; and (c) a statement signed by or on behalf of the vehicle-hire firm confirming that the information contained in the statement of liability is correct.

In accordance with Paragraph 14(2)(a), the operator must, within the relevant period, give the Hirer a Notice to Hirer accompanied by:

• The Notice to Keeper;
• A copy of the hire agreement;
• A copy of the statement of liability signed by the Hirer;
• A statement from the hire company confirming the hire details.

ParkingEye has failed to provide the required documents with the NtH. This renders their attempt to transfer liability to the Hirer legally ineffective.

As per Paragraph 14(1), a creditor may only pursue the Hirer if both:

• they are unable to pursue the Keeper under Paragraph 13(2); and
• they have fully met the conditions in Paragraph 14(2), including providing the required documentation.

Failure to include these documents invalidates the NtH for the purposes of PoFA, and therefore the Hirer cannot be held liable.

2. No Evidence of Driver Identity – No Presumption or Inference Permitted

As established above, the Notice to Hirer does not comply with PoFA 2012, and therefore the operator cannot transfer liability to the Hirer. In the absence of compliance with Schedule 4, liability for the charge can only rest with the driver.

Parking Eye has provided no evidence identifying the driver of the vehicle at the material time. The operator has simply issued a Notice to Hirer and proceeded on the basis that the recipient is liable.

There is, however, no legal presumption that the Hirer (or Keeper) was the driver. This has been firmly established in persuasive case law, including the appeal judgment in Vehicle Control Services Ltd v Edward (2023). In that case, the Circuit Judge held that:

“It is not open to a parking company to rely on a presumption, or even the balance of probabilities, to assert that the keeper was the driver.”

This ruling confirms that liability cannot be inferred or assumed where a parking operator has chosen not to rely on PoFA or has failed to comply with its terms. In such circumstances, the burden of proof remains entirely with the operator to prove the identity of the driver.

As no such evidence has been provided in this case, and the NtH is non-compliant with PoFA, there is no lawful basis to pursue the Hirer. The appeal must be allowed on this ground alone.

3. Misleading & Contradictory Payment Deadlines

The NtH is misleading and contradictory, creating confusion about when payment is actually due:

The top of the NtH states: “PARKING CHARGE AMOUNT: £100. PAYMENT TO BE MADE WITHIN 28 DAYS OF THE DATE ISSUED”

However, the body text contradicts this by stating: “If, after 22 days from the date given (which is presumed to be the second working day after the Date Issued), the Parking Charge has not been paid in full, we will have the right to recover any amount that remains unpaid from you.”

This is misleading and non-compliant with the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR 2008) because it creates uncertainty about when payment is due.

Conclusion

• The Notice to Hirer does not comply with the Protection of Freedoms Act 2012, Schedule 4, Paragraphs 13 and 14. As such, Parking Eye has no lawful basis to transfer liability from the hire company to the Hirer.
• The operator has not provided any evidence identifying the driver, and no presumption or inference can be made. The appeal case VCS v Edward (2023, Sheffield County Court) confirms that an operator cannot rely on any assumption, inference, or “balance of probabilities” to assert that the Hirer was the driver in the absence of PoFA compliance.
• Issue clear and consistent payment terms, making the demand misleading and unfair.

For the above reasons, I respectfully request that POPLA uphold this appeal and instruct Parking Eye to cancel the Parking Charge Notice in full.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #20 on: »
Of course you leave the "relevant land" argument in there. Which Bexleyheath Asda? Don't tell us. Don't tell the POPLA assessor. Let them figure it out.

Quote
1. ASDA Bexleyheath Superstore – The Broadway, Bexleyheath DA6 7BN
2. ASDA Petrol Station – Crook Log, Bexleyheath DA6 8EQ
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #21 on: »
Always worth a go. The vague location argument is very much a lottery with POPLA, I've been surprised at some relatively weak "vague location" arguments that have succeeded, and equally surprised by some strong "vague location" arguments that have failed.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #22 on: »
I have now received Parking Eye's evidence pack in my POPLA appeal. I have 7 days to respond.

I've tried my best to remove personal info only and the in/out pictures (which are already visible in the NtH above). Other than that, this is everything they sent. I see no response from Arval (the lease company) nor any signed agreements from the hirer (me). Please do let me know if I've inadvertantly left any personal info in the document.

Google Drive link: https://drive.google.com/file/d/1h0jUD-U79ubpqQMlsLJoxsYBm3Jx0cfF/view


Do I need to respond? If so, what should I be saying (or just re-iterating what I've already said)?

Thanks!

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #23 on: »
Do I need to respond? If so, what should I be saying (or just re-iterating what I've already said)?

Thanks!
Yes, you need to respond.

You need to do two things:
  • Rebut anything they claim with which you disagree, and why.
  • Observe that any points you made to which they made no response are ones they implicitly agree with.
Yes, you may end up reiterating what you already said, but many of the POPLA assessors are a bit dim and need to be led.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #24 on: »
I dont really have anything to refute with regards to what they have submitted. Other than it being generic template based and doesnt address any of the points made.

How does this look:

Quote
POPLA Rebuttal – Response to Operator’s Evidence
Appellant: xxxx (Hirer)
POPLA Reference: xxxx
Parking Charge Notice: xxx/xxx
Vehicle: xxxx

Introduction

I note that ParkingEye has provided no response whatsoever to the central grounds of my appeal, namely:

  • Their non-compliance with the Protection of Freedoms Act (PoFA) 2012, Schedule 4, Paragraphs 13 and 14; and
  • The absence of any evidence as to the identity of the driver.

The operator’s failure to engage with or rebut these material points may reasonably be interpreted as a concession that the requirements of Schedule 4 have not been met, and this omission significantly undermines the enforceability of their claim.


1. Failure to Address or Refute PoFA Non-Compliance

ParkingEye has failed to include or reference the documentation required by Paragraph 13(2) of Schedule 4 of PoFA 2012, which is mandatory if a parking operator wishes to transfer liability to a hirer.

They were required to include:

  • A copy of the hire agreement;
  • A copy of the statement of liability signed by the hirer;
  • A statement from the hire company confirming that the details are correct.

They have provided none of the above.

Instead, their evidence bundle appears to rely solely on standard template documentation that does not satisfy the statutory requirements to pursue a Hirer.

This is a key legal failing, and their silence on this matter amounts to tacit acceptance that they cannot meet the conditions required to hold the Hirer liable. Without these documents, there is no legal transfer of liability under PoFA.

2. No Evidence of the Driver’s Identity

Since ParkingEye has failed to comply with PoFA and has also not provided any evidence of the driver’s identity, they are unable to pursue the Hirer (me) on any basis.

There is no legal presumption that the Hirer was also the driver. As cited in my original appeal, the ruling in VCS v Edward (2023) makes it explicitly clear that:

“It is not open to a parking company to rely on a presumption, or even the balance of probabilities, to assert that the keeper was the driver.”

This principle clearly applies to hirers as well, especially when the parking operator has failed to establish a legal basis under PoFA.

3. Operator’s Evidence is Non-Responsive

The entire operator’s submission appears to be a generic template, likely used in other unrelated appeals. It does not engage with, let alone refute, the legal points I raised.

Notably:

  • There is no mention of the requirements under Paragraph 13(2) or 14 of PoFA;
  • No attempt to rebut my analysis of their defective NtH;
  • No acknowledgement of their misstatement of law in earlier correspondence where they incorrectly cited Paragraph 9 (which only applies to Notices to Keepers);
  • No evidence provided to establish driver liability.
In summary, ParkingEye has provided no evidence that supports their case against me as the Hirer, and their response appears to rely on a hope that POPLA will overlook their procedural and legal failings.

Conclusion

I respectfully request that POPLA allow this appeal. The Operator has failed:

  • To comply with the statutory requirements to transfer liability to a Hirer;
  • To produce any evidence identifying the driver; and
  • To engage substantively with any of the key issues raised.

As a result, this charge is legally unenforceable against me and must be cancelled.
« Last Edit: August 01, 2025, 04:27:17 pm by fezster »

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #25 on: »
You may want to highlight to the assessor that the operator has failed to issue a valid Notice to Hirer (NtH). What they sent you was a reissue of the Notice to Keeper (NtK) and only referred to PoFA paragraph 9 which is irrelevant for an NtH which must refer to paragraph 14 of PoFA.

It would appear that the operators system is working on "autopilot" mode and simply regurgitating appeal references to PoFA paragraph 9. As they have failed to issue a valid NtH that fully complies with paragraph 14 of PoFA, the appellant, who is the Hirer and the driver has not been identified, the operator has no standing to pursue the Hirer and the PCN must be cancelled.
« Last Edit: August 01, 2025, 05:31:23 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #26 on: »
You may want to highlight to the assessor that the operator has failed to issue a valid Notice to Hirer (NtH). What they sent you was a reissue of the Notice to Keeper (NtK) and only referred to PoFA paragraph 9 which is irrelevant for an NtH which must refer to paragraph 14 of PoFA.

It would appear that the operators system is working on "autopilot" mode and simply regurgitating appeal references to PoFA paragraph 9. As they have failed to issue a valid NtH that fully complies with paragraph 14 of PoFA, the appellant, who is the Hirer and the driver has not been identified, the operator has no standing to pursue the Hirer and the PCN must be cancelled.

The back of the notice they sent to me does have this section, where they mention Schedule 4, Paragraph 14 and also state that the hire company have sent them a copy of the signed hire agreement and statement of liability. Were they obliged to include this in their evidence pack, if they had received it? Should I be referring to this (further than what I've already put above)?


Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #27 on: »
Well spotted. My bad. However, did they include a copy of the original NtK and the following documents with the NtH?

(a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b) a copy of the hire agreement; and

(c) a copy of a statement of liability signed by the hirer under that hire agreement.

Whilst they may have received a copy of (b) and (c) as stated on that NtH, they are obliged to include those copies with the NtH when it is issued.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #28 on: »
Well spotted. My bad. However, did they include a copy of the original NtK and the following documents with the NtH?

(a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b) a copy of the hire agreement; and

(c) a copy of a statement of liability signed by the hirer under that hire agreement.

Whilst they may have received a copy of (b) and (c) as stated on that NtH, they are obliged to include those copies with the NtH when it is issued.

They did not include any of those documents when they sent me the NtH. Nor have those documents been included in the evidence pack (in neither the NtK section sent to Arval, nor in the NtH section sent to me). They've omitted them completely.

I've amended Section 1's wording slightly to make this clearer:


Quote
1. Failure to Address or Refute PoFA Non-Compliance

ParkingEye has failed to address or rebut the central ground of my appeal: that their Notice to Hirer (NtH) does not comply with the requirements of the Protection of Freedoms Act 2012 (Schedule 4).
To lawfully transfer liability from the vehicle-hire company (as Keeper) to me (as Hirer), the Operator must meet the strict conditions set out in Paragraphs 13 and 14 of Schedule 4.

In particular:
•   Paragraph 13(2) requires that the following documents be served with the NtH:
o   (a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
o   (b) a copy of the hire agreement; and
o   (c) a copy of a statement of liability signed by the hirer under that hire agreement.
•   Paragraph 14(1) states that a creditor may only pursue the Hirer if they are unable to pursue the Keeper and have fully complied with the requirements of Paragraph 14(2).
•   Paragraph 14(2) requires that the NtH must be accompanied by:
o   (a) A copy of the Notice to Keeper;
o   (b) The documents listed in Paragraph 13(2).

As clearly stated in paragraph 14(2)(a), alongside the ‘Notice to Hirer’, the operator must give the hirer a copy of the notice to keeper, as well as the documents mentioned in paragraph 13(2). ParkingEye has failed to provide:
•   The Notice to Keeper;
•   A copy of the hire agreement;
•   A copy of the signed statement of liability;
•   A statement from the hire company confirming the hire details.

As these documents were not included, the Operator has not met the statutory conditions under PoFA Schedule 4 for transferring liability from the Keeper to the Hirer.

Instead, their evidence bundle appears to rely solely on standard template documentation that does not satisfy the statutory requirements to pursue a Hirer.

The operator’s failure to engage with or rebut these material points may reasonably be interpreted as a concession that the requirements of Schedule 4 have not been met and that they cannot meet the conditions required to hold the Hirer liable. Without these documents, there is no legal transfer of liability under PoFA.

« Last Edit: August 02, 2025, 10:51:27 am by fezster »

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #29 on: »
In particular:
• Paragraph 13(2) requires that the following documents be served with the NtH:
o (a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
o (b) a copy of the hire agreement; and
o (c) a copy of a statement of liability signed by the hirer under that hire agreement.

The above is not quite correct. Paragraph 13 is about the obligations on the creditor and the Keeper. Paragraph 14 is about the obligations on the creditor and the Hirer.

Paragraph 13 governs the creditor's ability to recover from the Keeper (the lease/hire company). It sets out the conditions under which the creditor loses the right to pursue the Keeper if the hire company provides certain documents within 28 days.

Paragraph 14 governs the creditor's ability to pursue the Hirer. It states that the creditor may only do so if:

• They are unable to pursue the Keeper (because the Keeper provided the documents under Paragraph 13);
• And they have served the Hirer with:

•A Notice to Hirer;
• A copy of the Notice to Keeper;
• The documents listed in Paragraph 13(2).
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain