Author Topic: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath  (Read 2573 times)

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I have a leased vehicle for which the lease company has received a parking charge from Parking Eye. The location - ASDA Bexleyheath - allows 3 hours free parking, but the driver has apparently overstayed by 17 minutes. Images attached.

The lease company have informed me that they have redirected Parking Eye to issue the PCN to me (as the hirer of the vehicle), but I have not yet received it.

I'd like to appeal the charge so looking for generic advice. Specific questions I have from searching these forums:

1. The NtK apparently does not meet PoFA requirements. But can this be used as a defence where the keeper is the lease company?

Your Notice to Keeper is not fully compliant with the requirements of the Protection of Freedoms Act 2012, specifically Paragraph 9(2)(e)(i), as it fails to include the mandatory invitation required by statute. Therefore, liability cannot be transferred to the keeper.

2. The location shown is "ASDA Bexleyheath". A quick google shows there are 2 locations that meet that description:

Asda Bexleyheath Superstore
Address: 140 Graham Rd, Broadway, Bexleyheath DA6 7BN

Asda Bexleyheath Crook Log Supermarket
Address: 13/15 Crook Log, Bexleyheath DA6 8EQ

Thank you.
Fezster.




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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #1 on: »
Do not appeal the notice to keeper, which I assume is what you have posted, you are not the keeper.

Wait for a notice to hirer to be sent to you, post it here, tell us what other documents accompany it, probably none, and we can advise on an appeal, which will be non-compliance with PoFA 2012 for a different reason.

Parking Eye, and most of their brethren, can’t be bothered with PoFA 2012 for hired vehicles because they know the majority of recipients to their non-compliant notices pay up anyway. They even have the cheek to reject totally valid appeals, again because they know more people pay up, but a POPLA appeal should finally get this cancelled.
« Last Edit: June 15, 2025, 10:37:01 am by jfollows »

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #2 on: »
You will win this at POPLA once your initial appeal to the Notice to Hirer (NtH) has been received and appealed. The initial appeal will never succeed and ParkingEye will draw it out by requesting the drivers details, which you must NEVER give them.

You cannot respond to the Notice to Keeper (NtK) because you are not the Registered Keeper. When you do receive the NtH in your name, simply follow this advice:

There is no legal obligation on the known Hirer (the recipient of the Notice to Hirer (NtH)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtH is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known Hirer.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the Hirer of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Hirer (NtH) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the Hirer of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. ParkingEye has relied on contract law allegations of breach against the driver only.

The Hirer cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtH can only hold the driver liable. ParkingEye have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.

When the appeal is eventually rejected, you will receive a POPLA code and you can appeal with the two main points of appeal which will be no Hirer liability because of failure to comply with PoFA paras 9(2)(a) and 14(2).
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #3 on: »
Thank you. I am waiting for the NtH and will post that once it arrives.

I've been trying to search all of your other posts to understand which parts of PoFA 9(2)(a) and 14(2) their notice does not comply with - would you mind telling me explicitly? Not that it matters, as I know you know what you are talking about - but for my own education please.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #4 on: »
Sections 13 & 14 of https://www.legislation.gov.uk/ukpga/2012/9/schedule/4
Hire Vehicles
is what I’d be using
Quote
14(1)If—

(a)the creditor is by virtue of paragraph 13(2) unable to exercise the right to recover from the keeper any unpaid parking charges mentioned in the notice to keeper, and

(b)the conditions mentioned in sub-paragraph (2) below are met,

the creditor may recover those charges (so far as they remain unpaid) from the hirer.
(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;

(b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed; and

(c)the vehicle was not a stolen vehicle at the beginning of the period of parking to which the unpaid parking charges relate.

(3)In sub-paragraph (2)(a) “the relevant period” is the period of 21 days beginning with the day after that on which the documents required by paragraph 13(2) are given to the creditor.
They won’t include the documents mentioned in paragraph 13(2), they never do.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #5 on: »
Notice to Hirer attached:



Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #6 on: »
Were any other documents sent alongside this NtH? If not, the appeal b789 suggested can now be submitted.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #7 on: »
No other documents were supplied.

Thank you - I will submit b789's appeal.
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #8 on: »
Response from ParkingEye to my appeal.

Interesting they refer to me as the "registered keeper", despite sending me a NtH.



I saw a similar response here: https://www.ftla.uk/private-parking-tickets/milton-country-park-pcn/msg75542/#msg75542. So have edited slightly and plan on going back with this - does this look ok?

Quote
Dear ParkingEye,

Re: Parking Charge Notice XXXXXX/YYYYYY
Vehicle Registration: [Insert VRM]
Date of Event: DD MMM YYYY

I write in response to your latest letter, which is both inaccurate and legally incoherent.

You now cite Paragraphs 9(2)(b) and 9(2)(f) of Schedule 4 of the Protection of Freedoms Act 2012, which apply solely to Notices to Keeper, not Notices to Hirer. This basic error alone would be embarrassing enough, were it not compounded by your persistent failure to grasp that:

• You did not invoke Schedule 4 in your NtH;
• You did not include copies of the documents required under Paragraph 13(2), such as the hire agreement and statement of liability;

To recap: you have issued a legally defective notice, made a baseless threat of keeper/hirer liability, misquoted legislation, and are now doubling down on your mistake with a recycled, irrelevant template letter that demonstrates either ignorance of the law or wilful misrepresentation.

You now have two options:

1. Cancel this charge immediately, recognising that pursuing it any further is futile; or
2. Issue a POPLA code, where I will refer the assessor to your PoFA failings and you can enjoy wasting the POPLA fee.

I refer you, in spirit and with appropriate legal sarcasm, to the response given in Arkell v Pressdram (1971). Should you fail to cancel or issue a code, this matter will be escalated to the DVLA, the ICO, and the BPA with a formal complaint regarding misuse of data and breach of the KADOE contract.

Yours faithfully,

[Your Full Name]
Hirer of the vehicle
« Last Edit: June 28, 2025, 10:13:03 am by fezster »
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #9 on: »
You can reply or you can just ignore, this is just their last ditch fishing attempt to get you to identify the driver.
Personally, I’d ignore, because all that’s going to happen is that you’ll get a rejection and a POPLA code, which is what you want and expect (apart from accepting your appeal, that is, which never happens).
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #10 on: »
Personally, I'd send that response. It is to the point and tells them, very politely to Arkell v Pressdram!  ;D
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #11 on: »
Received a rejection and POPLA code - screenshot below.

Question from me - should my POPLA argument just be focused on the 2 arguments in above posts? I.e.

• You did not invoke Schedule 4 in your NtH;
• You did not include copies of the documents required under Paragraph 13(2), such as the hire agreement and statement of liability;

Or should I be putting more in there too?

Guidance appreciated please.



Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #12 on: »
Yes. Your points are that the driver has not been identified. The Notice to Hirer (NtH) did not comply with all the requirements of PoFA, most notably the operator failed to comply with paragraph 14(2)(a) of PoFA and failed to include copies of the  documents mandated in paragraph 13(2).

Because of that, there can be no Keeper liability.

That should be the end of the matter but you can do a search for other POPLA appeals on the forum and see how that have been structured.

You actually have 33 days from the date of the appeal rejection to submit your POPLA appeal.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #13 on: »
How does this look for my POPLA appeal (tried to keep it focused on Point 1)?

Quote
I am appealing this Parking Charge Notice (PCN) issued by Parking Eye as the Hirer on the following grounds:

1. The Notice to Hirer (NtH) Fails to Comply with PoFA Schedule 4, Paragraphs 13 & 14

The Notice to Hirer (NtH) fails to comply with the Protection of Freedoms Act 2012 (PoFA), Schedule 4, Paragraphs 13 & 14, meaning liability cannot be transferred to the Hirer.

The Notice to Hirer (NtH) Fails to Comply with PoFA Schedule 4, Paragraphs 13 & 14. To transfer liability from the Keeper to the Hirer, PoFA Schedule 4, Paragraph 14(2) explicitly requires that the operator provides:

A copy of the hire agreement.
A copy of the statement of liability signed by the Hirer.
A statement signed by or on behalf of the hire company confirming that the vehicle was on hire during the alleged contravention.

Parking Eye has failed to provide any of these documents with the NtH. Without full compliance with these mandatory conditions, the Hirer cannot be held liable under PoFA.

Legal Reference: PoFA Schedule 4, Paragraph 14(2) states:“The creditor may not recover the charge from the hirer under paragraph 4 unless the creditor has given the hirer a notice in accordance with sub-paragraph (2) (and for the purposes of this paragraph, a reference in paragraph 6(1) or (2) to a notice to the keeper includes a reference to a notice to the hirer).”

Given the failure to comply with PoFA 2012, meaning liability cannot be transferred to the Hirer, this Parking Charge Notice is unenforceable. Therefore, I request that POPLA uphold this appeal and cancel the charge immediately.


2. Misleading & Contradictory Payment Deadlines

The NtH is misleading and contradictory, creating confusion about when payment is actually due:

The top of the NtH states: “PARKING CHARGE AMOUNT: £100. PAYMENT TO BE MADE WITHIN 28 DAYS OF THE DATE ISSUED”

However, the body text contradicts this by stating: “If, after 22 days from the date given (which is presumed to be the second working day after the Date Issued), the Parking Charge has not been paid in full, we will have the right to recover any amount that remains unpaid from you.”

This is misleading and non-compliant with the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR 2008) because it creates uncertainty about when payment is due.

3. The Charge is Disproportionate and Not a Genuine Pre-Estimate of Loss

Parking Eye has not demonstrated how this charge reflects a genuine pre-estimate of loss. The Supreme Court ruling in ParkingEye v Beavis [2015] UKSC 67 established that a parking charge must serve a legitimate interest and be proportionate. This charge is excessive and not justified.


Conclusion

Given the multiple legal failures identified above, this Parking Charge Notice is unenforceable. As the operator has failed to:

Comply with PoFA 2012, meaning liability cannot be transferred to the Hirer.
Issue clear and consistent payment terms, making the demand misleading and unfair.
Justify the charge as a legitimate contractual agreement or genuine pre-estimate of loss.

Therefore, I request that POPLA uphold this appeal and cancel the charge immediately.


Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #14 on: »
Parking Eye has not demonstrated how this charge reflects a genuine pre-estimate of loss. The Supreme Court ruling in ParkingEye v Beavis [2015] UKSC 67 established that a parking charge must serve a legitimate interest and be proportionate.
The Beavis case established that the charge does not have to be a GPEoL...