Author Topic: MET McDonalds - OVERSTAY - SLOUGH  (Read 2053 times)

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MET McDonalds - OVERSTAY - SLOUGH
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Hello,

Received NtK from MET parking services.
Date of contravention: 2nd March
Date of issue 5th March
Received Ntk 9th March

Maximum permitted stay:90 mins
length of stay: 115 mins

Background:
Sat in for food with children, with 2 separate orders, one at 17:56 another at 18:40. It was Sunday, restaurant was busy and almost at full capacities so the service was slow, especially 2nd order which took at least 20 minutes to be ready to collect for consumption.  If service wasn't slow, we could have left within 90 mins stay. 
Have not appeal yet, as hoping for advice on how to fight this.

Many thanks in advance.

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Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #1 on: »
First port of call is to go back to McDonalds and speak to the MANAGER and ask to cancel the PPN.

Otherwise post up a copy of the PPN with personal details redacted but leave dates.
Also a photo of the signage.

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #2 on: »
Thanks for your advice, but I read a few of the posts in similar situation, which I learn that:

1. can't rely on McDonald's staff to help - if I go back, wouldn't that reveal who drives the car, etc?
2. there is a 'standard template' to appeal with, which can quote it for appeal, so wondering if I could use that in my situation.

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #3 on: »
The only way the driver would be revealed would be if you do so yourself, just revisiting won’t.

However it depends on whether McDonalds is responsible for the parking themselves or if it’s a generic parking area managed by someone else. If they’re responsible, they can cancel.

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #4 on: »
Will go to McDonalds, may I ask what evidence I need to get from them to proof that they have/can cancelled the ticket? They may just fob me off. There's no proof and I could have end up late paying the whole £100 instead the early payment of £50. Thank you

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #5 on: »
I would suggest that you tell them to cancel the invoice because you were a good customer, don’t ask them for something they will just fob you off with excuses as you say. They may say they’re not responsible for the parking, but put them to proof of that if you can.

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #6 on: »
Generally, when contacting the landowner, I recommend being polite but persistent.

An overworked and underpaid manager is in my view more likely to help a nice customer issued an unfair charge, than one who storms in shouting the odds and making demands (they'll not be sorry to see such a person take their custom elsewhere, after all).
Away from 29th March - 5th April
Posting for the first time? READ THIS FIRST - Private Parking Charges Forum guide | House Rules

Useful Links (for private parking charges):
Protection of Freedoms Act 2012 (PoFA) Schedule 4 | Private Parking Sector Single Code of Practice

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #7 on: »
Just went to McDonald's, they said they can't do anything to help as it's 3rd party company, even staff can get fined if they parked at wrong spots, they can't cancel the ticket for me....
What's my next step please

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #8 on: »
To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide
Away from 29th March - 5th April
Posting for the first time? READ THIS FIRST - Private Parking Charges Forum guide | House Rules

Useful Links (for private parking charges):
Protection of Freedoms Act 2012 (PoFA) Schedule 4 | Private Parking Sector Single Code of Practice

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #9 on: »
Did you get photos of the signage and the position of the signage?

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #10 on: »
Hello, yes I did. Apologies my editing skills are poor and my equipment not up to par so taking ages to reduce image size etc. please find attached NtK and signage, premises surroundings, etc.

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Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #11 on: »
You could show us the back of the Notice to Keeper (NtK) as any breach of the BPA/IPC Private Parking Code of Practice (PPSCoP) means that they are in breach of their KADOE contract with the DVLA and would warrant a formal complaint to the DVLA which MET won't like as they will be in danger of losing their access to the DVLA data.

Those signs are incapable of forming a contract. The font is tiny and they are at least 10-15 feet high up on a pole. However, you'd have to argue that point to a POPLA assessor.

The most likely outcome would be a court claim that is eventually discontinued or struck out. Chance of success... about 99%.
« Last Edit: March 11, 2025, 02:31:32 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #12 on: »
Please find attached the back of the NtK.

May I ask if I need to draft a letter for the appeal process? Are there any ready templates I could use? Many thanks in advance

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Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #13 on: »
Yup, there it is on the back... "...please forward your appeal within 28 days from the date of issue of this notice..." PPSCoP breach.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: MET McDonalds - OVERSTAY - SLOUGH
« Reply #14 on: »
I looked at similar cases, this is the draft for the appeal. Please advise if it's any good? Many thanks in advance.


"""   I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. Premier Park has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable.

Also, you are in breach of the BPA/IPC Private Parking Code of Practice (PPSCoP), I would suggest you  remove the charges, else a formal complaint to the DVLA will be on it's way.     """