Author Topic: MacDonald's Leytonstone PCN for leaving premises  (Read 558 times)

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zexx

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MacDonald's Leytonstone PCN for leaving premises
« on: October 22, 2025, 09:11:54 pm »
The driver recently received a PCN in the post for leaving the premises while parked in a McDonald’s car park. They had initially planned to go inside and make a purchase but changed their mind and crossed the road to a nearby coffee shop instead. 

They’re sharing this here to find out if anyone else has experienced something similar or knows how best to deal with this kind of parking notice. It seems quite harsh given the circumstances and the short duration of the stay. 

Any advice or insights would be greatly appreciated.

















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b789

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #1 on: October 22, 2025, 10:09:37 pm »
The driver entered private land that was signposted as being so and that there are terms and conditions if they want to park there. If the driver chose not to read the signs, that is not an excuse. They are there to be read.

The signs form a contract with the driver. One of the terms are that the car park is ONLY for the use of McDonalds customers. If the driver was not a customer, they breached that term and therefore contractually agreed to pay the £100 charge.

What is there to dispute? I don't normally stick up for these leech companies, but you have clearly admitted that the driver breached the terms and conditions, so why do you think they should not have to pay the consequences?

As for the legal points, what you have shown us is a Parking Charge Notice (PCN) issued as a postal Notice to Keeper (NtK). It appears to be addressed to a company, not an individual. Is the vehicle leased or hired from a lease/hire firm or is it addressed to a company that is the registered keeper?

What evidence is there that the driver left the premises. The only evidence on that NtK is a photo of a vehicle parked. I see no evidence of anyone "leaving the premises". Whilst the signs may state that the car park is only of the use of customers, the only person with any liability is the driver. What any other passengers do is of no relevance.

How are the boundaries of the "premises" defined? How would a driver know that they are leaving the boundary of the premises?

These "leaving premises" PCNs are almost impossible for them to prove and if it ever went as far as a court hearing, they would stand almost zero chance of proving their case. That does not mean that they will not try and take it all the way in the hope that you are low-hanging fruit on the gullible tree and can be intimidated into paying up out of ignorance and fear.

There are other similar cases for this location already on the forum and you should search for them and follow the advice given in those.

Here are just a few:

https://www.ftla.uk/private-parking-tickets/genuine-mcdonalds-customer-fined-for-leaving-the-site-seeking-advice

https://www.ftla.uk/private-parking-tickets/pcn-met-parking-occupants-left-premises-mcdonald-s

https://www.ftla.uk/private-parking-tickets/met-parking-services-occupants-left-premises-mc-donalds-leytonstone

https://www.ftla.uk/private-parking-tickets/met-parking-charge-at-mcdonalds
« Last Edit: October 22, 2025, 10:12:55 pm by b789 »
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zexx

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #2 on: October 22, 2025, 10:38:20 pm »
Yes, the vehicle is leased. The driver is not a company. I will research the links you provided. Thank you very much b789.

DWMB2

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #3 on: October 22, 2025, 10:49:19 pm »
The driver is not a company.
Companies cannot drive cars. Is the notice addressed to your lease company?

b789

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #4 on: October 22, 2025, 11:24:55 pm »
If the NtK is a copy of the one received by the lease company, then you (or the 'company') cannot respond to it. You will need to wait until the lease company has transferred liability to the Hirer and they issue a Notice to Hirer (NtH) in your or the 'company' name.
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zexx

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #5 on: October 22, 2025, 11:54:41 pm »
Addressed to "The Company Secretary" but there is no company in existence.
« Last Edit: October 23, 2025, 01:14:08 am by zexx »

b789

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #6 on: October 22, 2025, 11:59:46 pm »
Really silly move identifying that the named person on the NtK is the driver!

Is that 'company' the one you are a company secretary or director of? We are trying to clarify whether the vehicle is owned or leased by the 'company'.

It does not matter whether the 'company' can drive or not, if the NtK is PoFA compliant, the 'company' can be held liable.

You never, ever, EVER, EVER identify the driver! The Keeper only has to refer to the driver in the third person. I advise you to immediately edit your post!
« Last Edit: October 23, 2025, 12:02:11 am by b789 »
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zexx

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #7 on: October 23, 2025, 01:15:56 am »
There is no company that the driver knows of.

zexx

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #8 on: October 23, 2025, 01:17:37 am »
The driver is not a company.
Companies cannot drive cars. Is the notice addressed to your lease company?

No

DWMB2

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #9 on: October 23, 2025, 08:34:58 am »
There is no company that the driver knows of.
Then who is the car leased from?

Are you saying that in the bits you have redacted, the parking company have named a person (and that person is the one leasing the vehicle?) but wrongly referred to them as if they are a company.
« Last Edit: October 23, 2025, 08:36:57 am by DWMB2 »

b789

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #10 on: October 23, 2025, 03:09:41 pm »
This is like pulling teeth! No one needs to know who the driver was.

OP, are YOU the person named on the NtK? In other words, are YOU the Registered Keeper of the vehicle?

Because you say that you are an individual but the NtK is addressed to "The Company Secretary", does it also name the company? If so, and that company has nothing to do with you, what is the name of the company?

Is the vehicle leased or was it purchased?
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zexx

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #11 on: October 23, 2025, 07:17:23 pm »
I am the person named on the NtK and the Registered Keeper of the vehicle. The notice is addressed to ‘The Company Secretary’ followed by my name and address, but no company name is included. The vehicle is a Motability car.
« Last Edit: October 23, 2025, 07:25:29 pm by zexx »

b789

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #12 on: October 23, 2025, 09:15:58 pm »
So, just to clarify, when you say you "lease" the vehicle, that is through Motability. As far as I am aware, a vehicle leased through Motability is registered in your name and address but Motability keep hold of the actual V5C. So, for all intents and purposes, you are the Keeper.

In which case you appeal with the following, ONLY as the Keeper. Do not identify the driver.

Quote
To: MET Parking Services Ltd

Subject: Appeal against Parking Charge Notice [insert reference number]

Dear Sir or Madam,

I am the registered keeper of the above vehicle and dispute your allegation. The charge must be cancelled for the following reasons.

1. No evidence of breach or liable party
Your allegation that “the occupants left McDonald’s premises” is unsupported by evidence. The photographs merely show the vehicle parked within the car park; they do not identify who left, when, or where. The term “occupants” is undefined, and you have not shown which individual is alleged to have breached any term. The registered keeper cannot be held liable for the movements of unnamed individuals.

2. Unclear and undefined boundaries
Your allegation depends on the notion of “leaving the premises,” but no physical or contractual boundary is defined anywhere on site. A driver or passenger cannot know when they are supposedly leaving the premises unless clear lines, markings, or signage warn them that they are crossing into a restricted area. You are put to strict proof of:
• the exact boundaries of what you consider “McDonald’s premises”;
• how these are demarcated; and
• what signage warns users they are about to breach a boundary that triggers a charge.

Without that clarity, no term exists that a motorist could knowingly accept and then breach. Contractual certainty is essential for enforceability.

3. Signage fails to communicate a clear contractual term
The signs at the site (as in your own evidence) merely state “For use by customers while on site only” and “Drivers and passengers must remain on the premises while the vehicle remains in the car park”. There is no definition of “site” or “premises”, and no notice explaining what area constitutes McDonald’s property or at what point a person is deemed to have left it. This wording is vague, ambiguous, and incapable of forming a contract under the Consumer Rights Act 2015.

4. No keeper liability under the Protection of Freedoms Act 2012
Your Notice to Keeper fails to comply with Schedule 4 paragraph 9(2)(e)(i) of the Protection of Freedoms Act 2012 because it does not include the required invitation for the keeper to pay the charge. You have therefore forfeited the right to pursue the keeper.

5. Lack of landowner authority
You are put to strict proof of a contemporaneous, written agreement with the landowner that explicitly authorises MET Parking Services Ltd to issue and enforce parking charges for “leaving site” incidents at this location.

For all the reasons above, your charge is unsustainable and must be cancelled. If you reject this appeal, please supply the POPLA verification code so the matter may be escalated for independent review.

Yours faithfully,

[Name of Keeper]
[Postal Address]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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DWMB2

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #13 on: October 23, 2025, 09:24:49 pm »
As far as I am aware, a vehicle leased through Motability is registered in your name and address but Motability keep hold of the actual V5C. So, for all intents and purposes, you are the Keeper.
That's also my understanding. One of the very few lease arrangements where the hirer of the vehicle is the registered keeper.

zexx

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Re: MacDonald's Leytonstone PCN for leaving premises
« Reply #14 on: October 23, 2025, 10:24:16 pm »
Thank you for your appeal regarding parking charge number **********

A response will be sent to you within 28 days from the date that the appeal was received.

We will however endeavour to respond to your appeal within 14 days but this may not always be possible.

If you have not received a response to your appeal after 28 days then please e-mail us to check the status of your appeal at customer.services@metparking.com

Any correspondence and decisions from the Appeals Department will be in writing and may be emailed or posted using the contact details you have provided. If you have provided a valid e-mail address with your appeal, the appeal response will normally be sent to the e-mail address provided. Please ensure that you check your junk mail in case the appeal response is diverted there. We recommend that you add our email address customer.services@metparking.com to your safe senders list to ensure delivery.

Please note, if you have submitted your appeal during the discount period, the value of the charge will be placed on hold while your appeal is considered. If your appeal is refused you will have the right to pay the charge at the discounted rate for a further 14 days following the appeal decision being given.