Free Traffic Legal Advice

Hi everyone,

I'm hoping to get some advice regarding a PCN I received during stay at Premier Inn, and I'm not sure how to approach it. Here are the details:

In July 2024, I stayed at Premier Inn in Wolvinston, Billingham, and as per the hotel’s policy, I registered my vehicle’s registration details with them. Despite following the process, I was still issued a PCN for parking. I have a bank statement that shows I paid for my stay, proving I was a legitimate guest at the time the PCN was issued.

To make matters worse, I didn't receive the PCN until recently because it was delivered to an upstairs flat in my building that has been vacant for nearly a year. The property owner moved to Pakistan, and the flat is currently up for sale. I only found out about the PCN on 17/09/2024 when someone from upstairs handed it to my carer. So, I wasn’t able to respond in time.

I also want to mention that I have significant health issues that limit my mobility, including 3 heart attacks, 3 strokes, a spinal injury, a broken hip joint, gout, glaucoma, and recently, a cancer diagnosis. As a pensioner with these serious health conditions, this situation has added a lot of stress, and financially, the fine is really burdensome.

I’m hoping to challenge the PCN on the grounds that I registered my car at the hotel, but I’m unsure how to word my appeal, especially with the delay in receiving the notice.

Has anyone had a similar experience or any advice on how to word my appeal effectively? Any tips would be greatly appreciated!

Thanks in advance for your help!

Best regards,
John

( i am carer of John) and seeking help on his behalf








only evidence available to me of booking are a text message from a friend suggesting to book hotel and hotel payment transaction in the bank as showings below.

Sorry to hear about your health issues.

As a first step before we go on to any challenges etc., have you spoken to the hotel about this? If not, you should do this now, ideally speaking to a manager, to ask them to intervene directly with Euro Car Parks. Be polite but firm and try not to let them fob you off with "Send an appeal to ECP". I don't mean for this to sound crass, but mentioning your age and health issues may help elicit some sympathy from Premier Inn, too.

will be contacting them today. Thanks you very much for prompt response @DWMB2

If the hotel don't get this cancelled, here is what is going to happen...

It is too late to try any appeal and it has been passed to DRP+ who MUST NOT be engaged with. They are useless and powerless debt collectors and cannot do anything. Ignore all debt collector rubbish. At some stage, DCB Legal will become involved and when they issue a Letter of Claim (LoC) please show us and a suitable response will be provided.

DCB Legal will issue claim on behalf of ECP and it must be responded to. Again, when the N1SDT claim form arrives from the CNBC, show us the "issue date" and the Particulars of Claim (PoC) and a suitable defence will be provided.

There will be a few more steps such as submitting an N180 Directions Questionnaire (DQ) but that will most likely be all. What will happen next is that they will either have claim struck out or they will discontinue. Discontinuations tend to happen very late in the process, usually just. before they have to pay the trial fee. If it does drag on until then, a Witness Statement may have to be prepared but, again, we can help with that.

No one pays ECP if they follow the advice. This has a 99% chance that it will be struck out or discontinued.

Thank you.

Excellent - try to get that in writing. Perhaps following up with a "Following our conversation..." type email.