Author Topic: Smart Parking claim form  (Read 133 times)

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Smart Parking claim form
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So 2 days ago I received a claim form in the post from smart parking limited for a fine I apparently received at Tottenham Hale retail park back in September 2023!. I have no recollection of this whatsoever, I have no idea if I appealed it years ago and if I did I have no idea what I would have said. This has completely caught me off guard since it was back in 2023 and only received it 2 days ago. I have to do an acknowledgment of service and then proceed with my defence, but i have no idea what I would say in my defence. Any help would be appreciated

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Re: Smart Parking claim form
« Reply #1 on: »
Quote
That page doesn't exist
The requested page was not found.

Re: Smart Parking claim form
« Reply #2 on: »
Send a Subject Access Request to Smart for all the information they hold on you, which will include their original notice.

Re: Smart Parking claim form
« Reply #3 on: »
You have to file the AoS or defence within 14+5 days of the date on the N1SDT form, and if you file an AoS you have a further 14 days to file a defence.

Re: Smart Parking claim form
« Reply #4 on: »
Ok I have just done that, I hope they send me this before the deadline I have a feeling they will try and long it out on purpose. If so, then I am screwed because I have no idea what defence to put

Re: Smart Parking claim form
« Reply #5 on: »
Have you moved address since 2023?
Did you receive a letter before claim from a solicitor?

Re: Smart Parking claim form
« Reply #6 on: »
Ok I have just done that, I hope they send me this before the deadline I have a feeling they will try and long it out on purpose. If so, then I am screwed because I have no idea what defence to put
Do you mean you filed an AoS? Or sent a SAR? Or both?
If so, what are the dates, we can’t see the original claim form?

If you didn’t appeal, or if you did appeal but didn’t identify the driver, it’s likely that Smart won’t have complied with the legislation (
An Act to provide for the destruction, retention, use and other regulation of certain evidential material; to impose consent and other requirements in relation to certain processing of biometric in...
legislation.gov.uk
) to transfer the liability from the unknown driver to the registered keeper.
« Last Edit: Yesterday at 11:19:10 am by jfollows »

Re: Smart Parking claim form
« Reply #7 on: »
I have not moved address since 2023, it’s so frustrating because I do not know what I would have said in that appeal, I’m really not sure if I identified myself as the driver. I guess I am screwed really..

This is the letter I received

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Re: Smart Parking claim form
« Reply #8 on: »
Your deadlines are
8 June to file Acknowledgement of Service or defence
22 June to file defence if AoS filed by 8 June
If you obtain the original notice by 22 June you might be able to construct a defence.

If you can’t remember what you already said, with luck you will get it in response to your SAR.

Re: Smart Parking claim form
« Reply #9 on: »
Ok cheers, well I sent a request for the original, I guess I just have to wait and be hopeful that they actually respond and don’t long it out ffs

Re: Smart Parking claim form
« Reply #10 on: »
I had similar and sent the following to dpo@smartparking.com

SUBJECT- subject access request
PCN- your number
VRN - vehicle reg

Dear Data Protection Officer,
Under the Data Protection Act 2018 and UK GDPR, I am requesting access to all personal data you hold regarding me as the registered keeper of vehicle “your reg”in relation to Parking Charge Notice “your PCN number issued on 4th sept 2022.
Please provide me with a copy of all information you hold about me and this alleged breach, including but not limited to:
All photos taken of my vehicle (entrance, exit, and on-site).
All data logs from ANPR (automatic number plate recognition) cameras.
A copy of the contract with the landowner that authorizes you to manage this site.
All correspondence regarding me, including letters, emails, and internal notes.
A list of any parties you have disclosed my data to.
I require this information to assess whether the charge is valid and to verify that my data is held lawfully. I look forward to receiving this information within one calendar month.
If you require proof of identity, I have attached a copy of my driving license, bank statement valid within 30 days


I got all the info back within a week via email which I was surprised with, I thought they would also leave it till day 30.dont forget to include your ID, mine was driving license and up to date bank statement
« Last Edit: Today at 06:04:14 pm by Bigmac50 »