3. PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
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b789

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #15 on: April 12, 2025, 02:44:06 pm »
If this did and up as a claim, it would be in the small claims track of the county court. As stated above, there is absolutely no need to pay for legal advice. These cases are very easily defended with no risk of a CCJ.
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #16 on: April 12, 2025, 03:57:01 pm »
I'm more than happy with the advice provided by this forum and confidential to proceed on that basis
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #17 on: April 13, 2025, 10:44:48 am »
What approach should I take with my initial appeal
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b789

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #18 on: April 13, 2025, 10:59:34 am »
You start with Plan A...

Before engaging in the formal appeal process, it's often worthwhile to attempt an informal resolution via the leisure centre management — especially as you are a gym member and this was a genuine emergency involving a hospital inpatient stay.

Send a concise and polite email or letter to the Manager of Horfield Leisure Centre. Include:

• The fact you are a regular gym member
• That the vehicle was parked there only because you were hospitalised nearby
• That your wife or son was attending the gym or simply parked briefly in distress
• A copy of the PCN/NtK
• Any relevant hospital paperwork or dates confirming your inpatient status

Ask if they could intervene with Civil Enforcement Ltd (CEL) on your behalf to request cancellation of the charge as a gesture of goodwill.

If they have no power to intervene (they often lease out the car park), then proceed to a formal appeal.

Here is a suggested draft that you can send to the leisure facility:

Quote
Subject: Request for Assistance – Parking Charges Issued at Horfield Leisure Centre

Dear [Manager’s Name],

I am a regular member of Horfield Leisure Centre and am writing to request your urgent support regarding three Parking Charge Notices issued by Civil Enforcement Ltd in relation to the vehicle registered [insert registration]. The charges relate to alleged overstays on:

24 March 2025 – PCN Ref: [insert]
26 March 2025 – PCN Ref: [insert]
27 March 2025 – PCN Ref: [insert]

Copies of all three PCNs are attached for your reference.

These visits occurred during a period when I was admitted as an inpatient at Southmead Hospital for cardiac tests. During that time, my vehicle was used by close family members to attend the leisure centre — where we hold valid memberships — and to remain nearby for hospital-related reasons.

We were not aware that ANPR enforcement was active at the site, nor did we realise that a stay beyond the three-hour member allowance could result in enforcement action. There was no intention to misuse the car park or breach any terms. The vehicle was parked solely in relation to leisure centre use and proximity to the hospital.

Given the circumstances and our status as regular members, I am asking whether the centre is able to support a request to cancel these charges. If you are able to confirm our membership and advise Civil Enforcement Ltd that the vehicle was being used by authorised members, it may assist in having these PCNs withdrawn. I can also provide documentation confirming the hospital admission, should this be required.

Thank you for taking the time to consider this request. Any assistance or guidance you can provide would be greatly appreciated.

Kind regards,

[Your Full Name]
[Vehicle Registration]
[Membership Number, if available]
[Contact Details]
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #19 on: April 13, 2025, 11:11:06 am »
Thsnk you. I've already had a response from the leisure centre....see below....


Thank you for reaching out to us regarding the parking charge notices (PCNs) issued. We understand the challenging circumstances surrounding this situation, and we sympathise with the situation you’re currently facing.

 

However, as the parking management for our premises is handled by an external provider, we are unable to intervene in this process. Moreover, while we appreciate the context of your visit to the hospital, our parking system requires that users are on-site and utilising our facilities to qualify for any exemptions. As we do not have any proof of your partner who was driving the vehicle being on our premises during the time the charges were issued, we are unable to provide any support in cancelling these PCN’s.

 

We do recommend contacting the parking company directly to explain your circumstances and explore possible options they may offer, such as providing additional evidence which you have attached with us or submitting an appeal.

 

We sincerely regret that we are unable to assist further in this matter but hope for a swift resolution for you.
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #20 on: April 13, 2025, 12:42:32 pm »
Tomorrow, April 14th is my last day to appeal so would welcome any advice.  Thanks
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b789

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #21 on: April 13, 2025, 11:36:42 pm »
In which case they more or less have you bang to rights. Unless anyone else cares to jump in, I am too busy with other cases that have progressed to litigation to deal with appeals right now.
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Charitynjw

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #22 on: April 14, 2025, 08:31:04 am »
Do you have a photo of the site sign(s)?
That is the unilateral contract, the terms of which the ppc alleges has been breached.
Is the leisure centre on Horfield Common?
« Last Edit: April 14, 2025, 08:34:38 am by Charitynjw »
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #23 on: April 14, 2025, 09:16:46 am »
I misread the PCN ... apparently I have 28 days in which to appeal...so have until 25th April
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #24 on: April 14, 2025, 09:18:39 am »
Charitynjw...I think someone posted a photo of the sign previously...but will retake one later
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Charitynjw

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #25 on: April 14, 2025, 12:47:03 pm »
Quote from: Charitynjw on April 14, 2025, 08:31:04 am
Is the leisure centre on Horfield Common?

You missed this bit.
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #26 on: April 15, 2025, 02:50:49 pm »
Yes it is.  On Dorian Road
« Last Edit: April 15, 2025, 02:52:41 pm by andybristol »
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Charitynjw

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #27 on: April 15, 2025, 04:32:16 pm »
Quote from: andybristol on April 14, 2025, 09:18:39 am
Charitynjw...I think someone posted a photo of the sign previously...but will retake one later

I'll wait for you to post a pic of the site sign.
The one(s) showing terms & conditions.
« Last Edit: April 15, 2025, 04:35:35 pm by Charitynjw »
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andybristol

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #28 on: April 15, 2025, 06:30:12 pm »
Photo of sign attached. Thanks
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Charitynjw

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Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
« Reply #29 on: April 15, 2025, 06:55:25 pm »
Quote from: andybristol on April 15, 2025, 06:30:12 pm
Photo of sign attached. Thanks

In my opinion, that is an example of a prohibitionary notice (or a 'forbidding' notice, as it's sometimes called).

There is no actual offer of anything, & so there can be no acceptance of a contract.

See attached for a persuasive county court case.

Also, basic definition of contract (contract law 101).
https://hallellis.co.uk/contract-law-basics-formation/
« Last Edit: April 15, 2025, 07:19:58 pm by Charitynjw »
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