3. Parking Charge Notice - No payment- Asda South Shields
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Parking Charge Notice - No payment- Asda South Shields
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The parking at our local ASDA supermarket is free after 18:00 Monday to Saturday.  The driver, who has English as a second language entered the carpark at 17:55:44, parked in a bay, went to the nearest ticket machine where there was a queue of 2 other people, read the terms and conditions while in the queue and when the person in front was trying to pay the time changed to 18:00. The driver thought they no longer needed to pay so entered the store and left the car park at 18:40:21.

The terms and conditions say that parking is free so does this come under the 5 minutes grace and should we appeal?
This is the notice we were sent:



I do not have the photograph of the signage but will try to get there in daylight.
Thank you in advance for any advice. [ Guests cannot view attachments ] [ Guests cannot view attachments ] [ Guests cannot view attachments ]

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Re: Parking Charge Notice - No payment- Asda South Shields
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It would be useful to see photos of the signage when you get them. Sounds like this could be a case of a charge that represents fairly sharp practice, but is technically 'correctly issued'. The 5 minutes 'grace' you refer to is what the BPA call a 'consideration period' - they describe this as a period to allow the driver to consider the terms on offer and have time to leave if he rejects them. ParkingEye will argue that it is not a period of free parking and forms part of the parking time if the driver does decide to park.

I think your best bet as a first step is to go into the store and speak to the manager, especially if the driver was a customer - take a receipt if you have one.

Does the machine allow you to purchase a ticket after 6pm?
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  3. Parking Charge Notice - No payment- Asda South Shields