Author Topic: NTK from UKPC for not parking within Bay marking. Beckton Retail Park.  (Read 6165 times)

0 Members and 12 Guests are viewing this topic.

As far as I recollect you need to acknowledge the letter and you need to reply denying any liability. Request the documents they are relying on and await the next communication.

Yes, from
Quote
(a) the claimant writing to the defendant with concise details of the claim. The letter should include the basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated;
Quote
(b) the defendant responding within a reasonable time – 14 days in a straight forward case and no more than 3 months in a very complex one. The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed

You can also note how the letter of claim fails to meet the relatively low bar of the procedure rules.

Can anyone help me with the drafting a response to the letter and where/how to respond?

I've attached the letter below again.

Image IMG 20260505 141703 hosted on ImgBB
ImgBB · ibb.co

I found this on the forum. Should I send this to info@dcblegal.co.uk?

Dear Sir/Madam,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

As a firm of supposed solicitors, one would expect you to be capable of crafting a letter that aligns with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions do not exist for decoration—they exist to facilitate informed discussion and proportionate resolution. You might wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), stipulate that prior to proceedings, parties should have exchanged sufficient information to understand each other’s position. Part 6 helpfully clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter mentions a “contract”, yet fails to provide one. This would appear to undermine the only foundation upon which your client’s claim allegedly rests. It’s difficult to engage in meaningful pre-litigation dialogue when your side declines to furnish the very document it purports to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. A copy of the original Notice to Keeper (NtK) that confirms any PoFA 2012 liability
2. A copy of the contract (or contracts) you allege exists between your client and the driver, in the form of an actual photograph of the sign you contend was at the location on the material date, not a generic stock image
3. The exact wording of the clause (or clauses) of the terms and conditions of the contract(s) which is (are) relied upon that you allege to have been breached
4. The written agreement between your client and the landowner, establishing authority to enforce
5. A breakdown of the charges claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” fee includes VAT

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provided.

Yours faithfully,

[Your name]

If it’s true and if you understand what it’s saying.

Otherwise don’t try and boil the ocean and follow the simple advice on the two replies above yours.

Im not fully sure if it all relates to be honest. The letter of claim is attached above if you want to have a look but i do think its the generic template one they send to everyone.

Anyone able to help me draft a quick response according to the advise given above. Thanks.

Quote
You can also note how the letter of claim fails to meet the relatively low bar of the procedure rules

Quote
As far as I recollect you need to acknowledge the letter and you need to reply denying any liability. Request the documents they are relying on and await the next communication.

Ive put the following response together with help from chatgpt. is this okay to send them or is it too much again?

Dear Sir/Madam,

I acknowledge receipt of your Letter of Claim.

I deny any liability for the alleged debt and dispute the claim in its entirety.

Your client is aware, from prior correspondence and appeal submissions, that liability is disputed on multiple grounds, including but not limited to:

- failure to comply with the strict requirements of Schedule 4 of the Protection of Freedoms Act 2012;
- absence of keeper liability;
- inadequate and non-prominent signage incapable of forming a contract;
- lack of strict proof of landowner authority;
- the unlawfulness and unrecoverability of the additional debt recovery sums.

In particular, your client’s Notice to Keeper failed to specify a “period of parking” as required by Schedule 4 Paragraph 9(2)(a) of the Protection of Freedoms Act 2012 and therefore cannot establish keeper liability.

For the avoidance of doubt, no admission is made as to the identity of the driver and no such inference may properly be drawn.

Further, your Letter of Claim fails to comply with the spirit and requirements of the Pre-Action Protocol for Debt Claims and CPR Practice Direction – Pre-Action Conduct because it does not provide sufficient detail or key documents required for a prospective defendant to properly understand and respond to the claim.

Accordingly, please provide the following documents and information:

1. A copy of the original Parking Charge Notice and Notice to Keeper;
2. All photographs relied upon;
3. Copies of the signage in place at the material time;
4. A site plan showing sign locations;
5. A copy of the contract or chain of authority between the landowner and UK Parking Control Ltd authorising parking enforcement and litigation;
6. Full particulars of the alleged contractual breach and cause of action;
7. A detailed breakdown of the sum claimed, including the legal basis for the additional £70 debt recovery charge;
8. Copies of all documents upon which you intend to rely in any proceedings.

Please also explain how the additional £70 has been incurred and how such sum is recoverable, given the repeated judicial criticism of attempts at double recovery in private parking claims.

Pending receipt of the above documents and information, I am unable to provide any further substantive response and require this matter to be placed on hold pursuant to the Pre-Action Protocol for Debt Claims.

In addition, I confirm that I am seeking debt advice and therefore require the matter to be placed on hold for not less than 30 days in accordance with the Protocol.

I require all future correspondence to be in writing.

Yours faithfully,

[Your Name]


Can anyone provide feedback on my response to the letter of claim above. Thanks

That'll do.

Please do not misuse the "Report to Moderator" function to bump your thread. This is a busy forum run entirely by volunteers who offer advice for free. Replies may not always be quick.

Thank you. Apologies, I genuinely thought I may be doing something wrong as I usually always get a response within a day.

DCB legal replied the below response. Please can someone advise on next step or response. Thank you

Dear xxxx,

 

We write in response to your correspondence received in our office.
We now respond to the same as follows.

 

It is our position that the Letter of Claim ("LOC") is compliant with the Pre-Action Protocol for Debt Claims ("the Protocol"). The LOC provides adequate information for you to identify the debt that our client is seeking to recover. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

 

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

 

The terms and conditions on the signs stated that parking was permitted for vehicles parked wholly within a marked bay. The vehicle was not parked within a marked bay as is demonstrated in the photographic evidence enclosed. The parking charge was issued correctly.

 

Schedule 4 (4)(1) of the Protection of Freedoms Act 2012 (“the Act”) states “The creditor has the right to recover any unpaid parking charges from the keeper of the vehicle”. For the purpose of the Act; “keeper” means the person by whom the vehicle is kept at the time the vehicle was parked, which in the case of a registered vehicle is to be presumed, unless the contrary is proved, to be the registered keeper. The DVLA confirmed that you were the Registered Keeper at the time the parking charge was issued and as no transfer of liability has been received by our client, they have the right to recover the parking charge from you as the Keeper of the vehicle.

 

In accordance with the British Parking Association (BPA) Code of Practice, where the Parking Charge (PC) becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed. As such, the outstanding balance of £170.00 remains payable to prevent further action.

 

As payment was not made, either within 14 or 28 days, the creditor was entitled to instruct debt recovery agents / Solicitors to pursue payment and is entitled to recover the costs of doing so. It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.

 

The Notice to Keeper was issued to you. A copy is attached. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding. Upon review, we notice that an appeal was submitted both to our client and to POPLA, however on both occasions it did not yield your desired outcome.

 

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

 

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment may result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -

 

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (711201182530UKPC) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

 

We would ask that you kindly furnish us with your most up to date telephone number, this can be emailed to us at info@dcblegal.co.uk.

 

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at
DCB Legal · dcblegal.co.uk
.

Kind Regards,

 

Nonsikelelo Dlamini

DCB Legal Ltd