Free Traffic Legal Advice

Hello all,

Lovely new website by the way. I have this ticket deal with and whipped up this reply so I thought I'd post it here first. Reading the regs it seems that its out of time so the reply should be a little different no?

Group Nexus
PO BOX 1750
Northampton
NN1 9PN

25/07/2024
Dear Sir,

I write in reply to your parking charge notice ref no 2000********.

For a number of years, Warrington Hospital have had a copy of my sons disabled badge and for the avoidance of doubt, it’s attached herewith.  I have no idea whether this ticket was processed due the incompetence of Warrington Hospital or yourselves but  I can confirm that my son was with the driver at the time of parking.

I have contacted the landowner once in an attempt to have this ticket cancelled at source but to no avail.  Unbelievably, the Pals department at the hospital actually asked me to write to you instead!

At this stage in the process, I have no intention of spending any further time in an attempt to contact someone more senior there but I will do so if this ticket is not cancelled.

A simple subject access request to the hospital will prove that they’ve had a copy of the badge  for a number of years and will also prove vital in any further litigation.

As you will no doubt know, you now have two options available to you:

• Cancel the ticket forthwith
• Or send me a POPLA code

Should you choose the latter option then I will have no alternative than to find someone more senior at the hospital to deal with this and I will also contact the local press officer who I’m sure would be very interested in running a story on my sons behalf.

Regards

Arrgh, it's saying the upload folder is full -  pdf is 333kb so not huge by any means. Any tips on attachments please?

Details whilst I'm struggling to upload are: parking date 06/06/24 08:02 to 06/06/24 09:13. PCN dated 09/07/24

Registered keeper is a family member in my house, have copy of V5. Car is owned outright. Thanks!!

That "appeal" will get you nowhere. What exactly did PALS tell you? What exactly are the circumstances?

When you complained to PALS did you also email the CEO of the NHS Trust and ask them to get this cancelled and include a link to the NHS car parking guidance for NHS Trusts?  Have a look at the bit about "contracted out parking" and their responsibilities.

A couple of other questions... was the PCN issued as a Notice to Driver (NtD) affixed to the windscreen or as a Notice to Keeper (NtK) issued through the post? Have you already appealed to GN? Without having seen the PCN, it is not possible to know whether it is a PoFA compliant one or not. If not, there is a very simple appeal that can be used, as long as the drivers identity has not been revealed.

So, please follow the instructions as advised by @DWMB2 above and show us the PCN.

That "appeal" will get you nowhere. What exactly did PALS tell you? What exactly are the circumstances?

When you complained to PALS did you also email the CEO of the NHS Trust and ask them to get this cancelled and include a link to the NHS car parking guidance for NHS Trusts?  Have a look at the bit about "contracted out parking" and their responsibilities.

A couple of other questions... was the PCN issued as a Notice to Driver (NtD) affixed to the windscreen or as a Notice to Keeper (NtK) issued through the post? Have you already appealed to GN? Without having seen the PCN, it is not possible to know whether it is a PoFA compliant one or not. If not, there is a very simple appeal that can be used, as long as the drivers identity has not been revealed.

So, please follow the instructions as advised by @DWMB2 above and show us the PCN.

Thanks, not appealed anything to Group Nexus as driver gave me the PCN to deal with so driver not identified, no.
Also it was posted out to us, not affixed to screen. Reg Keeper will appeal it, no problem.

Easy peasy although I prefer the shorter equivalent as follows:

This is an appeal by the registered keeper - No driver details will be given. Please do NOT try the usual Group Nexus trick of asking for driver details in order to get around the fact your NtK does not comply with PoFA. As there is no keeper liability, therefore, liability cannot flow from the driver to the keeper and so, is an automatic win at POPLA. Please cancel the notice or issue a POPLA code at which point you will auto withdraw.

Your choice.