Author Topic: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford  (Read 347 times)

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PCN Front
PCN Back

Gym members are allowed to use this car park for two hours. They have to input the VRN into a tablet within the gym. This was done but the driver overstayed due to the gym being busier than usual.

The gym has been contacted and they say there is nothing they can do.

No PCN stuck to the car and no first PCN received (so no ANPR pictures received yet). The final PCN reminder pictured above is the first point of contact.
8 wins 0 losses so far with the help of Pepipoo and FTLA.

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Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #1 on: »
A couple of years ago, I got a PCN for not paying at all when collecting from Argos in Sainsburys there (I wrongly assumed supermarket car park would be free, genuine first-timer mistake!). I asked security in the shopping centre for someone to discuss this with and it got rescinded by speaking to whoever was senior on-site, though I can't remember their job role. Might be worth asking around during working hours! I believe they contacted the operator to get it cancelled.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #2 on: »
PCN Front
PCN Back



As you say, these are not pictures of the PCN.

ECP notice to keepers are not normally PoFA compliant so always ensure that the driver is never revealed.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #3 on: »
Thank you for the replies. The driver is young an inexperienced and maybe someone a little more persuasive will have more luck with the gym, I will call today and speak to a manager.

I will not reveal the driver identity at any point here or to ECP.

If the phone call is unsuccessful - where should I go from here? It has clearly gone past the 28 day appeals deadline which would have been mid-May.
8 wins 0 losses so far with the help of Pepipoo and FTLA.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #4 on: »
Ideally it would be best to speak to the manager in person.

it`s easier for them to fob you off on the phone.

In the long run ECP generally discontinue before paying the court fee, if it goes that far.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #5 on: »
Ideally it would be best to speak to the manager in person.

it`s easier for them to fob you off on the phone.

In the long run ECP generally discontinue before paying the court fee, if it goes that far.

You could still contact ECP (strictly as the Registered Keeper) and specify that you have never received the original PCN and, as such, you would like them to grant you the right to appeal on those grounds.

Do not discuss the nature of your appeal at that point - simply that you would like to appeal as the reminder notice was the first you knew of the situation.

You would obviously ask them to provide a copy of the original NtK.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #6 on: »
Following an SAR, Euro Car Parks have sent the original PCN. They also included the DVLA request which was on 18/04 and clear entry and exit photos. They have said that they will still accept an appeal.

PCN FRONT
PCN BACK
8 wins 0 losses so far with the help of Pepipoo and FTLA.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #7 on: »
Did you ask them if they would allow you to appeal?

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #8 on: »
Did you ask them if they would allow you to appeal?

They are still allowing an appeal - how should I proceed?
8 wins 0 losses so far with the help of Pepipoo and FTLA.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #9 on: »
I would appeal on the basis that the NtK is not POFA complaint and they do not know who the driver was.

Point out that you understand that driver was a genuine member of the gym and that therefore the use of the car park was legitimate.


They will reject the appeal regardless but all we need is access to the POPLA appeal.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #10 on: »
Thank you, although they have said they will accept an appeal the website does not allow me to make one. It states that appeals must be made to Debt Recovery Plus.

I have sent a contact for to Euro Car Parks requesting that this be changed to allow an appeal.
8 wins 0 losses so far with the help of Pepipoo and FTLA.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #11 on: »
Debt Recovery Plus have absolutely no standing in this matter - do not be tempted to contact them under any circumstance.
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Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #12 on: »
The RK in this matter is a friend that I'm trying to help out.

Both the gym and Orchards have said they do not have the power to cancel PCNs - even though we know otherwise.

It is frustrating that ECP made it appear as though they would accept a late appeal and then refused stating the 28 day period. Also frustrating that the original PCN was not received. Since they do not sent it via recorded delivery is this a possible defence?

If this were to go to court what is the maximum total costs including fine?

8 wins 0 losses so far with the help of Pepipoo and FTLA.

Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #13 on: »
The PCN can be sent by post: (https://www.legislation.gov.uk/ukpga/2012/9/schedule/4)
Quote
(4)The notice must be given by—

(a)handing it to the keeper, or leaving it at a current address for service for the keeper, within the relevant period; or

(b)sending it by post to a current address for service for the keeper so that it is delivered to that address within the relevant period.

(5)The relevant period for the purposes of sub-paragraph (4) is the period of 14 days beginning with the day after that on which the specified period of parking ended.

(6)A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered (and so “given” for the purposes of sub-paragraph (4)) on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales.

There is no “fine”, this is based on an invoice for payment under the contract the driver entered into by parking and by reading the signs.

You or the registered keeper should search the forum for many other ECP cases and court claims, in which you will see that (a) the claims are for well over £100 including additional fees and (b) the majority of properly defended court claims never end up in court, because it’s not worth the while of the claimant to pay for someone to attend. But we can’t promise anything, only direct you to look and see for yourself.

You appear to have the basis of a defence in that the registered keeper can not be liable for the actions of the driver if the driver has not been identified and if ECP has not complied with PoFA 2012 to transfer the liability to the registered keeper.
« Last Edit: Yesterday at 07:27:47 pm by jfollows »
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Re: Euro Car Parks PCN - Overstay - Orchards Shopping Centre Dartford
« Reply #14 on: »
Quote
Both the gym and Orchards have said they do not have the power to cancel PCNs - even though we know otherwise.
Out of interest, how did you come to know otherwise? If someone else has told you they were able to get one cancelled it would be wise to find out exactly who they spoke to if you haven't already.