Elite Parking Management - Parked in Contractor/Visitor Bay without valid permit - British Estate
Hi, first-time poster on this forum.
I have received a PCN for parking in a visitor bay while visiting my elderly mother into the estate.However, the visitor permit was present but partially obscured by a Blue Badge, which had inadvertently shifted and covered part of the permit. A PCN was left on the windscreen.I am the registered keeper and driver.NOW,I would like to appeal to POPLA and any advice would be highly appreciated..
PCN Details:
"The Site Enforcer had reasonable belief that the above vehicle had committed the following contravention:
Contravention: Parked In A Contractor/ Visitor Bay without a valid permit
Site / Location: British Estate
Postal Town / City: London (E3 4NQ)
Date and time of recorded contravention: 9th May, 2026 at 16:38"
So I have submitted appeal to Elite parking Management on 11 May 2026 with below which they have rejected on 12 May 2026
''
Appeal against PCN: ECPMxxxxx
I wish to formally challenge Parking Charge Notice ECPMxxxx.
At the time of the alleged contravention, my vehicle was parked while I was visiting my elderly mother. A valid East End Homes visitor parking permit (Permit No. 112556) had been correctly issued and was displayed on the dashboard.
As evidenced in your own photographic record (image no.2, 3 & 4), the permit was present but partially obscured by a Blue Badge, which had inadvertently shifted and covered part of the permit. This was an unintentional and minor display issue, not a failure to hold or display a valid permit.
I submit that:
• A valid permit was in place at all material times, and therefore no breach of parking terms occurred.
• The alleged contravention relies solely on the visibility of the permit, rather than its validity, which is unreasonable given that your evidence confirms its presence.
• The charge is therefore disproportionate and punitive, particularly where there has been full compliance with the substantive requirement (holding a valid permit).
• Additionally, consideration should be given to the fact that I was visiting an elderly resident, which reasonably required reliance on permitted visitor parking.
In light of the above, I request that this charge be cancelled immediately. Should you decide to reject this appeal, please provide a full explanation along with evidence of your contractual authority, the relevant terms relied upon, and access to independent appeal (POPLA), as required.
I trust that upon review of the evidence, you will conclude that enforcement action is not justified in this instance.
""
The rejection Letter is as follows from Elite car Parking Management
""
Site: British Estate
Issue date: 09/05/2026
POPLA Code: xxxxxxxxxx
Thank you for your appeal received on 11/05/2026 regarding the above detailed Parking Charge Notice. We have
reviewed the case and considered the comments that you have made. This appeal has been considered in
conjunction with the evidence gathered by the parking attendant. Our records show that the notice was correctly
issued as your vehicle was parked in breach of the Terms and Conditions of Parking.
We can confirm that this PCN has been issued in line with industry standards and is compliant with the British
Parking Associations (BPA) Code of Practice.
Please be advised that the area in which this vehicle was parked is private land for permit holders only. The vehicle details
were checked, and this vehicle does not have a valid permit for this location.
We are therefore unable to cancel the Parking Charge Notice as it was issued correctly. We have now extended
the discounted payment period by 14 days to allow you time to pay the discounted settlement amount. Please now
make payment of £60 to reach us by 26/05/2026 or £100 to reach us by 09/06/2026. We must advise you that
once the discounted settlement rate passes it will not be offered again.
Payments can be made by cheque or postal order made payable to Elite Car Parking Management Ltd. Please
ensure you write your Parking Charge Notice number clearly on the reverse. Please do not send cash through the
post. Payment can be made using a debit or credit card by calling the automated payment line on 03330230008 or
by visiting eliteparkingmanagement.ec6pay.com. For our full Complaints Procedure please visit
www.eliteparkingmanagement.com.
Further appeals:
You have now reached the final stage of our internal appeals process. If you wish to appeal your case further you
can now only do so to Parking On Private Land Appeals (POPLA) as provided by Ombudsman Services on
instruction of the British Parking Association. All information on how to appeal to POPLA is provided on their
website;
www.popla.org.uk, you’ll need the following 10-digit verification code to submit your appeal; 2391326043.
If you’re appealing to POPLA you must do so within 28 days from the date of this letter. If POPLA reject your
appeal you’ll be liable for the full amount of this PCN. The discounted amount will not be reinstated in any
circumstances. POPLA will also not asses a case that has been paid prior to the appeal being received by them. In
line with our Approved Trade Association (ATA) accreditation we’re required to provide you with an Independent
Appeals Service for which we’ve chosen POPLA. We’re also required to inform you that Ombudsman Services
(
www.ombudsman-services.org) provides an alternative dispute resolution (ADR) service. However, Elite Parking
Management have chosen not to participate in this alternative ADR service, and should you wish to appeal further
you must do so to POPLA as detailed above.
''
Thanks in advance!
