Author Topic: Money Owed Court notice - Unpaid PCN - No Clear Signage - Excel Parking Bakers Street Pay & Display Uxbridge  (Read 5211 times)

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Hi,

The driver got a PCN from Excel parking in Dec last year for parking in a restricted bay but there was no restriction signage board on that particular pillar where driver parked. Signage was on next pillar and it was not clear if restriction was for the whole area. See attached photo - there was no board on that pillar where car was parked, but it's on the next pillar.

In my view there is not lawful and they do not have any legal rights to issue charge notice because restriction conditions are not clearly displayed. Moreover, they have put such boards on that parking on random pillars in the whole parking lot. This was Bakers street parking in Uxbridge.

Having appealed to them telling them restriction board was not there on that pillar and with the board on the next pillar, one would assume restrictions for those parking bays only, and not for whole parking. But they dismissed the appeal with the reason that appeal time has elapsed (travelling so couldn't appeal in time). 1st Notice was received on 27th Dec and appealed was sent on 31st Jan. As per notice, appeal should be filed within 28 days so it wasn't missed by million miles, just couple of weeks late. The appeal dismissal reason seems to be bit BS, just because appeal time has elapsed. The appeal was based on the fact that it's not right and they shouldn't have issued the fine as restrictions were clearly not displayed.

They have been sending reminders and usual threat letters since then.

Fast forward today, registered owner has received a court notice of money owed to them this week. Registered owner intends to dispute it and put in the defence. This is BS that they are going to court when they don't have any rights (in my opinion) as they fail to display the conditions clearly.

Please can learned people on this forum advise me if I am right or wrong in my thinking? And what should be the focus in defence statement and what to include?

Registered owner will include all the photographic evidences that were taken from their portal only and there is not a single evidence showing restriction board on the pillar where car was parked.

Many thanks for your help.

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« Last Edit: June 12, 2025, 11:47:18 am by gogo184 »

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Re: Court notice for unpaid PCN by Excel parking
« Reply #1 on: »
I suggest you read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and in particular you might not want to identify the driver in your posts, as you have done, and post copies of paperwork such as the original PCN sent and received.

These companies don’t care about “fairness”, they only care about your credit card number, and often it’s necessary to close them down on technicalities rather than any kind of appeal to their sense of fairness.
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Re: Court notice for unpaid PCN by Excel parking
« Reply #2 on: »
As above - in particular to offer any meaningful advice we'll need to see the claim form as this forms the basis of Excel's claim (redact the claim number and MCOL password). It would also be useful to see exactly what you said in your appeal.

Assuming your car is the Audi, arguing the conditions were not prominently displayed sounds like it might be an uphill battle based on the limited evidence we've seen (photos of the rest of the car park and its signage, including the entrance would help), but there will certainly be other arguments that you can make in your defence.

Re: Court notice for unpaid PCN by Excel parking
« Reply #3 on: »
I suggest you read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and in particular you might not want to identify the driver in your posts, as you have done, and post copies of paperwork such as the original PCN sent and received.

These companies don’t care about “fairness”, they only care about your credit card number, and often it’s necessary to close them down on technicalities rather than any kind of appeal to their sense of fairness.

Thank you and agree I should have read that post first. I have now updated the post as per the guidelines. I hope they meet the standards.

It’s in your interest that we suggest not identifying the driver, good, and on a technicality there is no register of owners, you’re the registered keeper, which is not important here but would be unwise to use the wrong term in future correspondence.
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Re: Court notice for unpaid PCN by Excel parking
« Reply #5 on: »
As above - in particular to offer any meaningful advice we'll need to see the claim form as this forms the basis of Excel's claim (redact the claim number and MCOL password). It would also be useful to see exactly what you said in your appeal.

Assuming your car is the Audi, arguing the conditions were not prominently displayed sounds like it might be an uphill battle based on the limited evidence we've seen (photos of the rest of the car park and its signage, including the entrance would help), but there will certainly be other arguments that you can make in your defence.

Thank you.
Attached is the claim form snapshot.

Re my appeal, unfortunately I do not have a copy of that. I appealed on their portal, portal just sent an acknowledgement and not the content. I have their response on my email.

I am gathering more evidences and photos from car park, signage etc and will ask my friend to record a video (he lives nearby). 


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Are Excel using external solicitors (if so, who?) or running the claim themselves?

Are Excel using external solicitors (if so, who?) or running the claim themselves?

Sorry I thought that wasn't important and did not include in the snapshot.

They are using external solicitors. Attached is that part of the claim form.

ELMS LEGAL LTD
31 HANDLEY STREET
SLEAFORD
LINCOLNSHIRE
NG34 7TQ

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To save everyone a lot of time and wasted effort, simply show us the whole of the N1SDT claim form, redacting only your personal details, the claim number and the MCOL password. You can leave everything else visible, especial ALL dates and times, including the date of issue.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Here we go.

Apologies for not sending the whole earlier.

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With an issue date of 5th June, you have until 4pm on Tuesday 24th June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 8th July to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Excel Parking Services Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Excel Parking Services Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

With an issue date of 5th June, you have until 4pm on Tuesday 24th June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 8th July to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Excel Parking Services Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Excel Parking Services Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

Thank you very much. This is great, appreciate your help.

One quick question - I send this defence via email and not submit on the moneyclaim portal?

Regards

One quick question - I send this defence via email and not submit on the moneyclaim portal?
Correct - the MCOL system has a length limit and removes all formatting, so is not ideal for submitting your defence. Submit by email.
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Hi All,

Thanks for your support so far for the defence response. I sent my defence response on 30th June and have got a "Notice of Proposed Allocation of the Small Claims Track" today in the post, dated 07th July 25.

Asking to complete N180 Directions questionnaire (Small Claims Track) and send it back to court and serve copies on all other parties.

Does this mean my defence has been rejected and claim is escalated?

What are the next steps for me?

Also noticed in the 1st point of notice, "copy of which is enclosed" is strike out (defence response is not attached with this notice).

Any guidance on the next steps please and how should I complete the questionnaire? Thanks a lot.

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Standard advice here is:
Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
It’s far to soon in the process for anyone to consider your defence.

Following this, the case will be allocated to your local court and the claimant will be given a deadline by which they must pay the court fee. Take serious note of this deadline, because if they don’t pay then the case will be vacated.

You will also have a mandatory mediation session, at which you offer £0 and the session will end. By telephone.
« Last Edit: July 09, 2025, 04:25:37 pm by jfollows »