3. POPLA decision times
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POPLA decision times
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Hello,

Has anyone recently put an appeal forward to POPLA and if so, how long did it take to get a decision?  I raised one in late October and still haven't heard back, coming up for 8 weeks now.

Is this normal?

Thanks
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Re: POPLA decision times
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They are severely backlogged. It can take many months. Patience.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: POPLA decision times
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I had a POPLA decision back recently, timelines as follows:

  • Response to operator's evidence pack filed: 19th October
  • POPLA decision (in my favour, of course  ;) ): 16th December

As long as it still shows as 'awaiting decision' on the POPLA portal all is well, they'll get to it eventually, and no further enforcement action can take place whilst a decision is pending.
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  3. POPLA decision times