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Messages - hamag

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1
My representation:



Dear Sir/Madam,

I am writing to make representations against this Penalty Charge Notice and respectfully ask Brent Council to exercise its discretion in light of the exceptional circumstances surrounding this incident.

I fully accept that my vehicle entered the pedestrian zone and I am not seeking to dispute the evidence provided by the council. Rather, I ask that the council carefully consider the circumstances that led to this isolated incident.

I am an elderly driver (69 Years old) and on this occasion I became genuinely lost whilst trying to find my way home. Unfortunately, my mobile phone was not functioning, leaving me unable to use satellite navigation or contact anybody for assistance.

At the same time, I am diabetic and was urgently trying to locate toilet facilities, which added considerably to the pressure and confusion of the situation. I did not enter the pedestrian zone deliberately, nor did I obtain any advantage from doing so. This was a genuine error made whilst attempting to safely find my way home under difficult circumstances.

I appreciate that being lost or having a medical condition does not in itself provide a legal defence to a traffic contravention, and I am not suggesting that these factors excuse the contravention as a matter of law.

However, local authorities retain the discretion to cancel a Penalty Charge Notice where there are compelling mitigating circumstances, and I respectfully ask Brent Council to exercise that discretion in this case.

I would also ask the council to give proper consideration to my medical condition and my individual circumstances when assessing these representations. If any aspect of my diabetes amounts to a disability for the purposes of the Equality Act 2010, I would ask that the council has due regard to its obligations under that legislation when considering this request.

This is not a case of deliberate disregard for the restrictions, but rather an isolated and unfortunate incident involving an elderly driver experiencing genuine difficulty.

If this is my first such contravention, I would be grateful if the council would also take this into account and consider cancelling the Penalty Charge Notice as an act of discretion.

Thank you for taking the time to consider these representations.

Yours faithfully,

2
Thank you for that!
I will await for further input from others as you mentioned.

I will draft the appeal in the meantime, hopefully someone can have a look and share their feedback on that as well. 


3
Hi everyone

I would appreciate some advice regarding a Brent Council pedestrian zone PCN.

My elderly father, accidentally drove into a pedestrian zone. He was genuinely lost at the time and his mobile phone was not working, so he was unable to use navigation or contact anyone for help while trying to find his way home.

He is diabetic and was urgently trying to find a toilet, which added to his confusion and distress.

There are council photos and video evidence, and we are not disputing that he entered the pedestrian zone.

Do we have any realistic chance of a successful appeal, and if so, on what grounds?

I understand that being lost is not normally a legal defence, but would Brent Council consider exercising discretion due to his age, medical condition and the overall circumstances, particularly if this is a first offence?

Any advice would be greatly appreciated.


https://ibb.co/9Hqmn0F9
https://ibb.co/LzZgqNxs
https://ibb.co/mCnDgtw6

https://ibb.co/zhjCdrfB

4
I did!
A dozen emails back and forth, they maintained that they can't do anything and I can only appeal directly to g24.

I even called them and they said they would have tried to help had it been parking eye, but no other operater.

So I want to complain to g24 now. Are they Aby templates I can use..?

TIA
Hama

5
Any help with this would be greatly appreciated!

The driver overstayed at a G24 managed car park while shopping at Aldi.
Driver sent numerous emails to Aldi asking them to innerve and get the charge cancelled, but they dont want to hear it.

It a genuine case. Driver was inside Aldi the whole time. Driver did 3 trolley loads of shopping and offloaded each one. Long Queues and hahd to do a return of a wrong sized nappy. Showed them all the receipts and bank payments.
Didn't notice the sign until getting the charge by post (https://ibb.co/0j5DRCpP).
They just told the driver to appeal it with G24 directly.
Where as with a similar case, Morrison was happy just to cancel it on behalf of customer.

What should I do?
Appeal to G24?
go to retail ADR
or just pay it?




6
This is what I have prepared.
Not sure if I have done it right or not.
Any advice would be greatly appreciated.
https://drive.google.com/file/d/1lRJVOq3PTxcx7nrG1SaPArsjZDLh8s2w/view
This is my first time at a tribunal.

@stamfordman, many thanks.

7
Yes of course!

I presume, when I submit the form to LT, I just include a quick letter saying my son can deal with the tribunal on my behalf etc.

Also, any chance you can point me to Stamfordman's guide or post on a winning argument at Tribunals please.

TIA

8
Thanks for that. Appreciated!!!

I think I will go ahead with it. And if I lose, I lose.
Where can I find that what Stamfordman has prepared? is it a guide or article?

and also, since the PCN is in my dad's name, does he have to be present. I was the driver.




9
I have 3 main questions please:

- Do I stand a chance with an adjudicator if my main ground is that the PCN's wording states (and also their reply to my representation) that I parked on a Cycle Track, where in fact this is a Cycle Lane. or will an adjudicator just dismiss that and say that what is obviously meant is a cycle lane and you should have known better given the signs.

- They have given me till tomorrow night before it goes up again. I assume I can do the tribunal online, right? as there is no way i can post it in 48 hours.

- the PCN was in my dad's name, but I was the driver. I think when I made the representation, I put his name on the form. So if this goes to tribunal, can I attend, even though my name doesn't appear on the PCN?

I have never been to a tribunal and I don't know how serious it will be. so I am partly think to just pay and get it over and done with.

Thanks in advance to all your help with this!!!

10
Apologies for the delay.
They just sent me the reply to the appeal by email now.

I initially called them to chase it up over the phone and was told it is rejected and they have sent a letter a week or so ago.

I asked for a letter to be resent again so I can properly study it. They said I have to email and ask for the letter again, which I did but they ignored me. Instead they sent the fine again at the new increased price at £260 i think it is. 

I called them again just now and they said they will email it instead of posting it and they will only reduce it back to the £80 charge for 2 days (ie i have until tomorrow midnight to either pay or take it to tribunal).

anyway, they have just email it and I have attached it.


https://ibb.co/tP8bNJpj
https://ibb.co/KxW3Lsm9
https://ibb.co/Mxz48yJw
--
https://ibb.co/q37YsFdL
https://ibb.co/GvJ4XBYh
https://ibb.co/35NHbJXS
https://ibb.co/PGFhSyyP









11
UPDATE:

Hi all,

I made formal representations to Brent on the basis of being parked “wholly or partly on a cycle Lane.” and not "...Cycle Track", along with some additional points about signage and circumstances at the time etc.

They rejected my representations, but notably did not address the cycle track vs cycle lane argument at all in their response — they only responded to the other points.

Given that omission, I’m wondering:
Is this a strong enough ground to take to tribunal?
Does their failure to address that key point work in my favour?
Is this the kind of argument adjudicators are receptive to?

I’m trying to gauge whether I have a realistic chance of success before deciding whether to pay or take it further.

TIA
all your help is much appreciated


12
My car is the silver Honda Civic ending ZKL


Also, I was actually driving past the same spot  yesterday and the sign was not facing the oncoming traffic properly.
in the video is seems clear but that is not the case, at least not from a drivers point of view.
I couldn't stop to take pics but I can go back again, not a problem.

13
Does that  fact that I was 5 minutes till end of enforcement and it was a single yellow line, not allow me to park/stop there briefly.



14
Here is the video.
https://streamable.com/lv8tr6
Apologies about the delay.
link will expire in 2 day btw.








15
Dear Sir or Madam,

I make formal representations against Penalty Charge Notice [], issued on 20/01/2026 at 18:25 for contravention code 49J (parked wholly or partly on a cycle track).

Factual background

The location is subject to a cycle lane restriction which operates until 6:30 pm. The alleged contravention occurred at 18:25, five minutes prior to the end of the restriction. The vehicle was stopped only briefly.

At the time, I was travelling with my wife and our 18-month-old baby. My wife suffers from a long-term autoimmune illness and became suddenly unwell and dizzy. In addition, our baby was distressed and crying. Given the immediate welfare and safety concerns, I stopped the vehicle momentarily in order to address the situation. The stop was not for convenience, and the vehicle was not left for any longer than was strictly necessary.

Legal grounds and discretion
I acknowledge the importance of cycle lane enforcement. However, I respectfully submit that this case falls squarely within the circumstances where discretion should be exercised.

Under section 87 of the Traffic Management Act 2004, enforcement authorities are required to have regard to the Secretary of State’s Statutory Guidance to Local Authorities on Civil Enforcement of Parking Contraventions.

Paragraph 85 of that guidance states:

“Enforcement authorities have a duty to act fairly and proportionately and are encouraged to exercise discretion sensibly and reasonably, with due regard to the public interest.”

Paragraph 86 further provides:

“Authorities should consider mitigating circumstances and should be prepared to exercise discretion where appropriate, even where a contravention has technically occurred.”

This representation is made on that basis. The vehicle was stopped due to an unforeseen medical and childcare situation, very close to the end of the restriction period, and without any intention to contravene parking controls.

Proportionality

I also respectfully draw attention to the principle of proportionality, which underpins civil enforcement. Given:

- the extremely short time remaining before the restriction ended,
- the brief duration of the stop,
- the genuine medical and welfare circumstances involved,

the issue of a penalty charge in these circumstances appears disproportionate to the purpose of the restriction.

Conclusion

In light of the above, I respectfully request that the authority exercise its discretion and cancel the Penalty Charge Notice.

I confirm that I understand and respect parking and traffic restrictions, and this incident was wholly exceptional.

I look forward to your considered response.

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