Free Traffic Legal Advice

Well - yes the first gap was due to not recieveing the renewal email.. My fault of couorse.

The second gap after pcn was due to me not able to log in and them closing the office at 3pm for calls.
In the meantime I parked on a friends driveway (which I couldve done at any point had I known the permit was expired)


UPDATE from CEO complaint:
Based on the evidence available, we acknowledge that the officer’s conduct on this occasion did not meet the standards of professionalism and communication required. We understand how this would have caused frustration and uncertainty for you, and we would like to offer our sincere apologies for the experience you described

Does that warrant anything in my pcn appeal?

Quote

OP, is it vital that you let us know when your previous permit expired and when you renewed.

Quote

My permit was expired at time of pcns and it has been recently renewed now.

You have managed to neatly avoid dealing with tincombe's point - dates please, of expiry and of renewal..

TO answer the question exactly I believe it expired January 25th.
How does that affect the PCN?

See what other more experienced members say, but I think there may be some value in appealing the 2 PCNs individually to avoid a situation where an adjudicator looks at both and decides you should pay one. My slightly amateur assessment is that the second should be a slam dunk at adjudication, so getting the Council to fold on the first one should be your initial focus.

SO basically I use all arguments stated above on the first PCN

Then on the second PCN -
 say a pcn of the same type cannot be given when already existing

:?
BEFORE i send this could I get some feedback on best appeal line any improvements to thisAppeal:

Dear Sir or Madam,

I write to make formal representations against the two PCNs issued to my vehicle for Code 12 (parked in a residents’ bay without clearly displaying a valid permit).

I respectfully request that both PCNs be cancelled on the grounds of procedural impropriety, improper service, duplicate enforcement, and failure to act fairly and proportionately.

**1. Failure to Properly Serve the First PCN**

At the time the first PCN is stated to have been issued, I was present at the vehicle and observed CEO 870 inspecting it. When I approached him to ask about the situation, he refused to engage in any meaningful conversation and walked away. No PCN was affixed to the vehicle and none was handed to me.

Under Regulation 9 of the Civil Enforcement of Parking Contraventions (England) General Regulations 2007, a PCN must either be fixed to the vehicle or handed to the person appearing to be in charge. Neither occurred.

If the authority asserts that the PCN was issued at that time, I require strict proof of lawful service, including CEO notes, photographs, and any body-worn camera footage.

If the PCN was not properly served, it is invalid and unenforceable.

**2. Incorrect Recorded Time of Issue**

The first PCN is recorded as having been issued at the time of my interaction with CEO 870. However, no PCN was placed on the vehicle at that time, and the officer left the location.

If records indicate that the PCN was served at that moment, this would be factually incorrect and constitutes a serious procedural defect.

**3. Two PCNs for a Continuous Contravention**

There was no ticket visible on the vehicle on the first day. The following day, two PCNs appeared.

The vehicle had not been moved. This represents a single continuous contravention. Issuing multiple PCNs for the same continuous state of affairs is excessive and contrary to established enforcement principles.

I request confirmation of the observation times for both PCNs and justification for issuing multiple penalties.

**4. Failure to Act Fairly and Proportionately**

Had I been clearly informed that a contravention was being enforced, I could have immediately moved the vehicle to my private driveway.

Instead, the officer disengaged and left without clearly advising me that a PCN was being issued. While I understand officers are not obliged to provide warnings, enforcement authorities remain under a duty to act fairly and proportionately.

This was not deliberate non-compliance. My resident permit had expired inadvertently and has since been renewed.

**5. Access Issues with Parking Account**

I have also been unable to access my online parking account. I attempted to reset my password; however, even after doing so, the system does not allow me to log in. This has caused additional difficulty in managing my permit and reviewing the PCNs.

I request that this access issue be investigated and resolved as a matter of urgency.

**6. Formal Complaint**

I have submitted a formal complaint regarding the conduct of CEO 870. I was advised by CEO 391 to include these matters within my written representations.

Given the defective service, evidential concerns, duplicate enforcement, and the technical issues accessing my account, I respectfully request that both PCNs be cancelled.

Should the authority be minded to reject these representations, please treat this letter as a formal request for:

* Full CEO notes
* All photographic evidence
* Body-worn camera footage
* Evidence of lawful service of both PCNs

I look forward to your confirmation that these PCNs have been cancelled.



Appreciate any help- thankyou!

Apologies for delay.
Here is the first PCN:

I went to have a look at the photos but your vehicle registration isn't showing in the PCN picture. Can you either confirm it or post up the photos yourself?

Hi MrChips
What do you want me to confirm? I'm unsure what you mean..

1 issue is I immediately wrote an email complaining of his behaviour.
But these ceos seem to be running themselves with no accountability.

The guy who i spoke to pre email sounded just like the ceo.
Nonchalant etc.
They are all in their own group and probably look out for eachother.

When I spoke to another Ceo he first claimed the ceo i reported didnt exist then backtracked.

In short I wouldnt be surprised if they falsify images/documents etc to protect eachother.

Yesterday I found a ceo checking out my car.
I asked if all was ok?
He didnt respond..
I asked again
Silence again...

I walked up now irate and said whats going on is all good.

He said something dismissive like none of yo business and started walking away.

I was now furious and cant remember much of what was said but safe to say he wouldnt tell me what he was doing with my car and just walked away with a vague threat of a ticket. (none was on my car though)

I reported this guy to the local authority as it was a disgraceful act imo.

Today i check my car and theres 2 pcns (12s parked in resident bay without proper ticket)
1 from yesterday at the argument time and 1 first thing in morning( these guys are never here first thing in the morning ususally)

Reason: expired permit



Normally i get permit expiry reminders but it didnt come through
Secondly i have a space to park in .. if the ceo spoke to me i couldve moved the car.


So I am furious and also thinking what the ceo did was fraud as hes put a fake time of yesterdays ticket.

Can i appeal on some of these grounds / hope for discretion given the improper procedures - tech and ceo based.

Cheers