Free Traffic Legal Advice

Hello everyone,

I would really appreciate some advice on a TfL moving traffic PCN.

PCN: GX34665***

Timeline
PCN issued for failing to drive in the direction shown by the arrow on a blue sign.
I submitted representations on 14 April 2026.
I also requested the CCTV footage.
TfL says they issued a Notice of Rejection dated 15 April 2026, but I never received it by post or by email.
My V5C address has always been correct and I have not moved.
Portal history

The TfL portal has been very confusing.

It showed:

Rejected Representation (15 April)
Representation submitted – Under Review (15 April)
Enquiry Received (16 April)
On Hold – DTES Footage Request (20 April)

I regularly checked the portal because I was waiting for the CCTV.

When I checked the portal on Sunday 7 June, the current status still showed "Under Review". Unfortunately I didn't take a screenshot because I had no reason to think there was an issue.

A few days later the status changed to Charge Certificate Batched, and I then realised something had gone wrong.

What I did

I immediately contacted TfL by phone. They told me for the first time that they had rejected my representation on 15 April.

I submitted a further representation explaining:

I never received the Notice of Rejection.
The portal showed "Under Review".
I had been monitoring the portal.
Had I known about the rejection I would have appealed to London Tribunals.

TfL acknowledged the representation and emailed me to say:

"The enforcement process is now suspended."

They later rejected my further representation and enclosed a copy of the alleged Notice of Rejection dated 15 April together with a copy of the London Tribunals appeal form. However, the covering letter simply demands payment of £240 and does not offer a fresh right of appeal.

Current position

Today's date is 14 July 2026.

The portal still shows:

Current status: Charge Certificate Batched
Outstanding amount: £240
16 June: On Hold: SUS26 – Representation Received (03/07/2026)

The portal also still has a Challenge button.

My question

Should I:

Wait for the Order for Recovery and then file a witness statement on the basis that I made representations but did not receive the Notice of Rejection?

or

Is there another procedural step I should take now?

I have screenshots of the portal history and all TfL correspondence and can upload them if helpful.

Many thanks for any advice.

Unfortunately I don't appear to have permission to upload attachments yet as a new member. Is there another way I can provide the documents? I can upload them to an external site or email them if a moderator prefers.

Thanks. As my account doesn't have an attachment option yet, I've uploaded the documents here:

Unfortunately, I no longer have a copy of my further representations because they were submitted directly through the TfL portal and the acknowledgement email did not include the text. I copied the representation into the portal at the time and, to the best of my recollection, it read substantially as follows:

I am challenging the Charge Certificate because I was unaware that my representation had been rejected and was deprived of my opportunity to appeal.

I submitted representations on 14 April 2026 and subsequently requested CCTV footage. I actively monitored the progress of the case through the TfL online portal.

I did not receive any Notice of Rejection by post and I did not receive any email advising that my representation had been rejected. My address has been correct throughout and I have not moved.

The online case history is also contradictory. Whilst it records a rejected representation on 15 April 2026, it also records "Representation submitted – Under review", followed by "Enquiry received" and "On Hold: DTES Footage Request". These entries reasonably indicated that the case remained active and under consideration.

Furthermore, when I checked the online portal on Sunday 7 June 2026, the current status displayed was "Under Review". I therefore reasonably believed that my representation was still being considered and that no final decision had yet been made. I had no reason to believe that a Notice of Rejection had been issued or that any appeal deadline was running.

I only became aware of the alleged rejection after receiving the Charge Certificate and contacting TfL by telephone, when I was informed for the first time that a Notice of Rejection had allegedly been issued on 15 April 2026.

Had I received the Notice of Rejection, or had the portal clearly shown that my representation had been rejected, I would have exercised my right to appeal to London Tribunals.

I respectfully requested that the Charge Certificate be withdrawn and the matter restored to a stage at which I could exercise my statutory right of appeal. I also requested a copy of the Notice of Rejection and an explanation for the contradictory online status history.

This is, to the best of my recollection, the wording that I submitted.