Parking Eye: PCN - 13 Minute Overstay from 2024

Hi,

The registered keeper received a Parking Eye Charge Notice for an alleged overstay of 13 minutes on a date that is over a year ago August 2024. The letter states that they wrote to the driver at an old address at the time and I didn't receive a reply but that they have since contacted a credit reference agency to obtain th address and details of the registered keeper. They are now offering a reduced amount of £45 if paid in 14 days. On the date in question it's believed that the driver was a customer shopping at Lidl and bank transaction details verify this but show that the money came out of the alleged driver's account on the day after the alleged parking offence. A couple of questions come to mind:

As the registered keeper, do I need to contact Parking Eye at all?

Would they be willing to accept that the alleged driver of the vehicle was shopping in the store given that the transaction details say the date after the alleged offence? Due to it being over a year ago, there is limited information about the bank transaction details of the alleged driver i.e. it doesn't explicitly define that the money came out of the bank on the date of the alleged offence.

Please help.

Thanks

No replies?

Please post the PCN.

Was your address incorrect on the V5C at the time?  Is it still wrong?

No replies?

Be patient and do not 'bump' threads. This is a busy forum run entirely by volunteers helping you for free, and not receiving a reply within 10 hours is not a sign that you will not receive one at all.

As the registered keeper, do I need to contact Parking Eye at all?

Well they will likely sue the registered keeper...  PE are usually good at complying with PoFA so they may actually have a claim against the RK.  (The NtK going to an 'old' address may not provide an easy defence depending on the circumstances)

Would they be willing to accept that the alleged driver of the vehicle was shopping in the store given that the transaction details say the date after the alleged offence? Due to it being over a year ago, there is limited information about the bank transaction details of the alleged driver i.e. it doesn't explicitly define that the money came out of the bank on the date of the alleged offence.

They might - but I suspect they are not inviting 'appeals'?  PE have been known to accept 'genuine appeals' but only a 10 minute grace period has to be given.

Others may be able to comment on whether Lidl will interject (especially at this late stage).

The forum has numerous cases where contacting LIDL customer services gets these cancelled, just search the forum.

Please post the PCN.

Was your address incorrect on the V5C at the time?  Is it still wrong?

By this do you mean the ref number? The address on the V5C was wrong at the time - I was in the middle of a house move and this has since been updated. Thank you for replying

Quote from: marcogolfo on September 23, 2025, 01:58:35 am

No replies?

Be patient and do not 'bump' threads. This is a busy forum run entirely by volunteers helping you for free, and not receiving a reply within 10 hours is not a sign that you will not receive one at all.

Sincerest apologies

The forum has numerous cases where contacting LIDL customer services gets these cancelled, just search the forum.

I will contact Lidl, thank you for your help

Just a quick update to let you all know that Lidl intervened and got the ticket cancelled.
Thank you all for your help.