I recently received a letter from a debt collection agency in North Shields demanding payment of £335.10 relating to a traffic infringement with their client, The City of Modena in Italy. The letter had an incorrect house number on it, but it arrived anyway.
I contacted this company to tell them that I had not been in Modena for more than two years, and they could not explain. A copy of a traffic infringement from 15 February 2023 was sent to me. This document requires a fine of EUR 67.90 to be paid within 5 days, EUR 92.80 within 60 days or EUR 175.80 thereafter.
It would be surprising for an incorrectly addressed letter not to reach me. On that same Italian trip I had two other penalties (I think their roads are rigged) and both reached me in good time.
The agency said that as I had not received the original notification, they would not charge £335.10, but I could settle for £140.
I replied that this was unfair and I have offered £55 - this being the amount that I would have paid had I been notified in time.
I am now being told that the agency does not own the debt and has no leeway. Their client will only accept £140; if I pay less, they will commence proceedings to recover the balance.
I'm happy to pay £55.
Any advice or suggestions are very welcome.
Thank you.