I know of a person that has been through mediation with one of the adjudication services offered by Excel Parking Services and have also read the post dated 23rd October 2024 from A.N.OTHER regarding the same site.
The person I have spoken with, is going to check, but believes they have received a letter of claim from EPS for alleged contraventions that occurred in respect of this nonsense 5 minute rule they try on.
They have been through a mediation but could not recall whether or not it was IAS or one of the other biased services available for these operators. They will check later and I have asked them to post up in the hope that you can help them.
I've told them not to hold their breath now that it appears to have gone this far but I am hoping that until Excel place it before a court that hope is not completely lost.
They have been approached by some TV programmes about their experience so I have advised them to sit tight for now until they get advice from this excellent resource. I fear that a TV presenter asking a seemingly innocent question could potentially cause some issue further down the line.
They have retained all documentation and proof of payments for these PCN's which were early 2023!
They have also already paid one PCN to 'get them off their back'. Maybe if it goes to court the judge may award a refund too...
Just trying to get some preliminary advice as to what they should post up with some many PCN's issued.
I've advised them to read the necessary guidelines prior to posting too.
