Author Topic: Admiral - premium change (increase) after claim on policy  (Read 351 times)

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Irksome

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Admiral - premium change (increase) after claim on policy
« on: March 22, 2024, 04:40:52 pm »
Dear All,

Does this sound right to you?  I thought a premium was a premium and wouldn't change as a result of a claim until renewal?

Quote
The premium we charge each customer is calculated from a series of detailed statistical models derived from past claims history for similar customers.

As a result of this change there is an increase of 84.53. This includes an administration charge of 26.00.

This means a balance of 84.53 is due, which we will debit from the payment details we hold on file on, or shortly after, 30/03/2024. Please ensure funds are available.

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guest46

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Re: Admiral - premium change (increase) after claim on policy
« Reply #1 on: March 22, 2024, 05:31:40 pm »
Without the whole story, impossible to comment!

slapdash

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Re: Admiral - premium change (increase) after claim on policy
« Reply #2 on: March 22, 2024, 06:29:40 pm »
That looks as though someone has made a change of some description or notified additional onformation.

It is possible additional information has come to light and they have revised premium (eg they have noticed something not declared that was previously.

If it's a telematics policy they may revise at various points.

tonys

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Re: Admiral - premium change (increase) after claim on policy
« Reply #3 on: March 23, 2024, 08:11:45 am »
In isolation it doesn't seem reasonable. It's as good as saying the premium is only valid as long as there's no claim made in the future.

andy_foster

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Re: Admiral - premium change (increase) after claim on policy
« Reply #4 on: March 23, 2024, 01:45:11 pm »
Kindly do the needful
I am responsible for the accuracy of the information I post, not your ability to comprehend it.

Irksome

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Re: Admiral - premium change (increase) after claim on policy
« Reply #5 on: March 23, 2024, 04:35:07 pm »
Without the whole story, impossible to comment!

Took out a policy, a few days later I had a 'an at fault' accident - that's it as far as I can see.  Damage was to third party, no damage to my vehicle,

Tikli Chestikov

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Re: Admiral - premium change (increase) after claim on policy
« Reply #6 on: March 23, 2024, 04:54:15 pm »
Yeah so they quoted you for a year and within a few days you changed the metrics on which they'd quoted you via an at fault claim.

All insurance companies will come after you for extra s.

A bit different if you'd claimed after ten months, they'd probably have waited until renewal to sting you.

guest46

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Re: Admiral - premium change (increase) after claim on policy
« Reply #7 on: March 23, 2024, 05:24:59 pm »
Well 360-ish days at the new risk level is always going to incur a charge? That's neither a surprise nor unfair.

mickR

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Re: Admiral - premium change (increase) after claim on policy
« Reply #8 on: March 23, 2024, 06:13:54 pm »
can't see it myself. you pay a premium for the year. the only time I've hear of anything like that is in the case of a total loss and argued end of indemnity.
for an at fault claim??
hmm is there anything in the policy T&Cs about claims within "" days of start? I've seen that on health insurance policies.
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slapdash

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Re: Admiral - premium change (increase) after claim on policy
« Reply #9 on: March 24, 2024, 04:53:50 am »
Looking on Admiral website one, but not the only, reason for a 26 admin fee is for applying additional information.

Perhaps there was some discrepancy on what was submitted at the time of claim and what was submitted at the time of policy.

Misrepresentation or change are the 2 reasons the policy allows premium change (and the 2 reasons for a 26 admin charge).

I assume the incident occured after the new policy was quoted and commenced.

« Last Edit: March 24, 2024, 05:12:44 am by slapdash »

mickR

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Re: Admiral - premium change (increase) after claim on policy
« Reply #10 on: March 24, 2024, 03:20:09 pm »
Yeah so they quoted you for a year and within a few days you changed the metrics on which they'd quoted you via an at fault claim.
and? irrelevant. they quote on your driving history and current situation with you licence. they indemnify for the forthcoming year at a cost based on that.
what happens after in inception is what you're insuring against.

Rallyman72

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Re: Admiral - premium change (increase) after claim on policy
« Reply #11 on: March 24, 2024, 07:33:38 pm »
Looking at the terms and conditions they state:

Quote
Changes in circumstances
You must tell us if any information on your Motor Proposal Confirmation changes.
If you make changes to your policy, you may have to pay an additional premium. Changes to your policy will also incur administration charges that are payable to EUI Limited for the cost of arranging and handling your policy. Details of these charges are available online and included in your welcome/renewal documents.

However they also state:

Quote
Please tell us when you renew your insurance if:
* any information shown on the Motor Proposal Confirmation is incorrect
* you or any driver on your policy have had any accidents, incidents, thefts, losses or claims (regardless of blame)

tonys

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Re: Admiral - premium change (increase) after claim on policy
« Reply #12 on: March 24, 2024, 08:29:16 pm »
I can't see how claim can be considered "making a change to your policy". 

mickR

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Re: Admiral - premium change (increase) after claim on policy
« Reply #13 on: March 24, 2024, 08:38:03 pm »
Quote
Please tell us when you renew your insurance if:
* any information shown on the Motor Proposal Confirmation is incorrect
* you or any driver on your policy have had any accidents, incidents, thefts, losses or claims (regardless of blame)

mickR

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Re: Admiral - premium change (increase) after claim on policy
« Reply #14 on: March 24, 2024, 08:38:49 pm »
I can't see how claim can be considered "making a change to your policy".
me neither