3. Woodgrange Park Cemetery PCN - Horizon Parking
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Woodgrange Park Cemetery PCN - Horizon Parking
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Hello,

New to this forum so would really appreciate any advice you can share.

We have this PCN issued by Horizon Parking on behalf of Woodgrange Park Cemetery suggesting the vehicle is causing an obstruction. Now whilst the cemetery has some bays at the entrance point, there's no such restrictions elsewhere.

The paperwork suggests an obstruction has taken place. The picture evidence doesn't suggest an obstruction has taken place nor does it suggest parking has taken place in a restricted place.

Is anyone able to advise please? Payment is due tomorrow for the 14 day discounted window.
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« Last Edit: July 31, 2025, 10:44:23 pm by R.F »
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Re: Woodgrange Park Cemetery PCN - Horizon Parking
« Reply #1 on: »
Ignore the 14 day discount that they offer which tends to get called the "mugs discount" on this forum. If you follow the advice you get here, you won't pay a penny of your hard earned cash to this company.

Have you had any contact with Horizon or identified yourself as the driver? If you haven't - DON'T. It's your golden ticket. As long as they don't know the ID of the driver, they're powerless to get anything from you.

Once we know if you've made any form of appeal, we can start attempting to assist you.
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Re: Woodgrange Park Cemetery PCN - Horizon Parking
« Reply #2 on: »
Thank you for your response.

No, I haven't had any contact with them identifying myself or anyone else as the driver. With this, when going through the appeal form on their portal,they ask "association to the appeal in question" - on the drop-down list the options are: registered keeper and driver, registered keeper, the driver, hirer or lessee, or other.

Am I right in saying "other" is the right option? It's a mandatory question. Also, can I please ask for advise on what to include on the appeal - the details and information to provide.

Many thanks
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Re: Woodgrange Park Cemetery PCN - Horizon Parking
« Reply #3 on: »
A couple of things to clarify before anyone rushes in to appeal... In your opening post you say "we" have received a PCN. Unless the PCN is addressed to a company, there is no "we" - the notice is addressed to one person, and it is they who must respond.

Secondly, is the person to whom the PCN is addressed the registered keeper of the vehicle? By that I mean they have the car's V5C document in their possession with their details on - not a lease/finance car etc.

If so, then that person can appeal with the below:

Dear Sirs,

I have received your Parking Charge Notice (Ref: ________) for vehicle registration mark ____ ___, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). You have chosen not to issue a Notice to Keeper in accordance with The Act, and it is now too late for you to do so.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours,

If appealing online, be careful there are no drop down/tick boxes that cause you to identify who was driving - select registered keeper only, and keep a close eye on your spam folder for their response. If they do not respond within 28 days, chase them.
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Re: Woodgrange Park Cemetery PCN - Horizon Parking
« Reply #4 on: »
Excellent, thank you DWMB2.

There is no company, just one person. To the second question, yes, the person to whom the PCN is addressed is the registered keeper of the vehicle.

Will use the text listed below for the appeal and follow the instructions provided. I'll keep you posted on any meaningful updates.

Thanks once again.
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Re: Woodgrange Park Cemetery PCN - Horizon Parking
« Reply #5 on: »
Hello,

Thanks,DWMB2. Got a good result here.

 
Thank you for your recent correspondence regarding the above Parking Charge, which we have reviewed.
 
I can confirm the Parking Charge has now been cancelled and no further action will be taken in this matter.
 
Please note that once the Parking Charge is cancelled the contact details are removed from the Parking Charge and will not be retained for any purpose or shared with third parties.  We are, however, required to retain images and appeal correspondence for a period of 2 years by DVLA and 3 years by the BPA and are not therefore able to delete these from our system. You can review our privacy policy at https://horizonparking.co.uk/privacy-policy/ or you can request that a copy is sent to you in the post by contacting us at the address below, if you have any queries regarding your data.
 
Kind regards,
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