Author Topic: Unloading in a cul-de-sac/overstayed  (Read 1827 times)

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Unloading in a cul-de-sac/overstayed
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Hello all.

Can anybody help with this? Parking company are claiming the RK stayed 16 minutes but on their PCN it says 13 minutes and 'Vehicle not registered with (ANPR)'.

The driver was doing deliveries to multiple addresses in this cul-de-sac. An appeal was made stating the vehicle had stopped to unload and was not parked, proof of delivery documents were attached to support the appeal.

Is there anything in the PCN text that indicates that it is unenforceable? Freedom of Protection Act etc.

Parking company have advised to further appeal to the IAS (Independent Appeals Service) by 28th November 2025 but I have a feeling they'll just reject my appeal.

Any help/advice would be much appreciated. Weblinks are below. TIA.

https://ibb.co/Ldr4Cvkv
https://ibb.co/s96TyG3W
https://ibb.co/HTbvkG8X

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Re: Unloading in a cul-de-sac/overstayed
« Reply #1 on: »
Can you post up photos of the signage?

If deliveries were been made then Jobson v Homeguard could come into this.

Was the drivers ID given in the appeal?

Re: Unloading in a cul-de-sac/overstayed
« Reply #2 on: »
The IAS appeal will not be successful. The only way to not have to pay these scammers is to wait for them to try and litigate without the county court small claims track. That is when you would win this.

It would help if you can show us an image of the terms sign in place. It is highly likely that no contract was formed with the driver if it says Parking only for authorised users or something similar.

You can submit the following genetic IAS appeal, if only to frustrate the scammers and for the record. They will likely provide images of their signs in their prima facie evidence. But don't hold your breath:

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. The IAS claims that its assessors are “qualified solicitors or barristers”. Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Unloading in a cul-de-sac/overstayed
« Reply #3 on: »
Can you post up photos of the signage?

If deliveries were been made then Jobson v Homeguard could come into this.

Was the drivers ID given in the appeal?

I will have to return to the location to get a photo of their signage (if any), and no, the driver's ID was not given in the appeal, only mentioned as the RK in the appeal.

Re: Unloading in a cul-de-sac/overstayed
« Reply #4 on: »
I will have to return to the location to get a photo of their signage (if any), and no, the driver's ID was not given in the appeal, only mentioned as the RK in the appeal.

That is precisely how you "inadvertently" identify the driver. Now they know that the RK was also the driver... driver identified.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Unloading in a cul-de-sac/overstayed
« Reply #5 on: »
Can you show us the exact wording of the appeal?

Re: Unloading in a cul-de-sac/overstayed
« Reply #6 on: »
Can you show us the exact wording of the appeal?
This is a copy of the appeal: https://ibb.co/Xfcx7z75

Re: Unloading in a cul-de-sac/overstayed
« Reply #7 on: »
Can you post up photos of the signage?

If deliveries were been made then Jobson v Homeguard could come into this.

Was the drivers ID given in the appeal?
I went back and took photos of the signage and location.

https://ibb.co/0pD30V6q
https://ibb.co/M51sv3n3
https://ibb.co/HLdyd1Qc

Re: Unloading in a cul-de-sac/overstayed
« Reply #8 on: »
No contract is formed with a driver who does not have a permit.

The entrance sign says “Permit Holders Only” and tells drivers that terms apply, but the detailed ‘Terms’ sign is clearly aimed at people who already have permission to park: it says all vehicles must hold a valid CPM e-Permit, and then sets conditions for those vehicles.

For someone without a permit, the signs do not offer any right to park at all, even in return for £100. Instead, they forbid parking by non-permit holders. A sign that forbids an activity is not making a contractual offer to those who are forbidden from doing it, so there is nothing for a non-permit holder to “accept”.

At most, a non-permit holder would be a trespasser and only the landowner could, in theory, claim nominal damages (if any) for trespass. The parking company cannot properly claim a contractual “parking charge” from a driver who was never offered a contract in the first place.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Unloading in a cul-de-sac/overstayed
« Reply #9 on: »
The IAS appeal will not be successful. The only way to not have to pay these scammers is to wait for them to try and litigate without the county court small claims track. That is when you would win this.

It would help if you can show us an image of the terms sign in place. It is highly likely that no contract was formed with the driver if it says Parking only for authorised users or something similar.

You can submit the following genetic IAS appeal, if only to frustrate the scammers and for the record. They will likely provide images of their signs in their prima facie evidence. But don't hold your breath:

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. The IAS claims that its assessors are “qualified solicitors or barristers”. Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.

Hello.

So, I have sent in your appeal and the IAS have responded:

https://ibb.co/rT8r5bQ
https://ibb.co/hFXWfVGq

How shall I respond?

Re: Unloading in a cul-de-sac/overstayed
« Reply #10 on: »
We need to see the evidence referred to.

Re: Unloading in a cul-de-sac/overstayed
« Reply #11 on: »
« Last Edit: November 27, 2025, 08:48:42 pm by antman40 »

Re: Unloading in a cul-de-sac/overstayed
« Reply #12 on: »
What narrative has the operator given as their prima facie case?

Before I can give you a response that the adjudicator may understand, has the driver been identified? Is the driver named on the delivery manifest the same name as the Keeper of the vehicle?

Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Unloading in a cul-de-sac/overstayed
« Reply #13 on: »
Below is the response to the operators prima facie case, with one caveat. If the delivery manifest was shown to the IAS with the driver’s name visible and that name is the same as the keeper’s, the adjudicator is very likely to treat the keeper as having admitted to being the driver. In that situation PoFA is no longer relevant, because keeper liability only matters where the driver is unknown. The case would then proceed on the basis that the driver and keeper are one and the same.

If, however, the manifest is provided with the driver’s name redacted, the operator still does not know who was driving and the PoFA point stands: their Notice to Keeper does not comply with Schedule 4, so they cannot transfer liability to the keeper.

Practically, that means:

1. If the driver remains unidentified, you can use the whole of the legal narrative as drafted below (all sections including the PoFA point) as your response to the operator’s prima facie case.

2. If the driver is, or became, identified as you (for example because the manifest name is visible and matches yours), then you should use the same narrative below but simply delete the first point about PoFA non-compliance and remove the reference to that point in the conclusion.

All the other arguments about deliveries, authorised visitor status, loading/unloading, inconsistency of the operator’s position and unfairness of the £100 charge still apply in full.

Quote
This is my response to the operator’s prima facie case. I rely on the following submissions to show that the parking charge is not recoverable in law and should be cancelled.

1. Failure to establish keeper liability under Schedule 4 Protection of Freedoms Act 2012

The operator’s Notice to Keeper (“NtK”) purports to rely upon Schedule 4 of the Protection of Freedoms Act 2012 (“PoFA”) by reproducing the warning required by paragraph 9(2)(f). Having chosen to invoke statutory keeper liability, the operator must comply strictly with all of the mandatory conditions in paragraph 9. Any material defect is fatal to keeper liability.

The NtK fails to comply with paragraph 9(2)(e). That paragraph requires the creditor to (a) state that it does not know both the name of the driver and a current address for service for the driver; and (b) invite the keeper either to pay the unpaid parking charges, or, if not the driver, to notify the creditor of the driver’s name and service address and to pass the notice to the driver.

The NtK does not contain the required statement that the creditor does not know the driver’s name and address. Nor does it contain a compliant invitation in the terms envisaged by PoFA. Instead, it is framed primarily as a demand that the keeper pay the charge, with a separate instruction that, if the keeper was not the driver, they “should notify” CPM of the driver’s details and pass the notice on. That is not the statutory wording and does not satisfy paragraph 9(2)(e). The omission is significant because PoFA represents a statutory derogation from the ordinary rule that only the driver is liable.

In the absence of full compliance with paragraph 9, the operator cannot transfer liability from the unidentified driver to the keeper. Any assertion of keeper liability in reliance on PoFA is misconceived as a matter of law. The only person who could, in principle, be liable is the driver, who has not been identified and whose liability has not been proved.

2. The driver was an authorised visitor engaged in deliveries, not an “unauthorised” parker

The operator’s case theory, as expressed in the NtK and signage, is that only vehicles “registered” with CPM and holding a valid e-permit may park, and that others are in some sense unauthorised. That framework is wholly inapt to the facts of this case.

The evidence includes the driver’s delivery manifest from the material date and time. It shows three separate deliveries to addresses at Eagling Close within the 13-minute period relied upon by the operator. The vehicle was present solely to perform those deliveries.

In law and in common sense, a delivery driver attending at the request of three occupiers is an authorised visitor, present pursuant to the implied licence and invitation of those occupiers. The driver was not on the land gratuitously or for their own convenience. Any suggestion that the vehicle was “not authorised” or “not permitted” to attend is untenable on these facts.

3. Loading and unloading do not amount to “parking” on these facts

The operator’s signs regulate “parking” in marked bays and purport to prohibit parking on roadways, yellow lines and similar areas. They do not expressly address or forbid the temporary stopping of a commercial vehicle for the purposes of loading and unloading parcels to residents.

The Court of Appeal authority in Jopson v Homeguard [2016] (Oxford County Court, HHJ Harris QC, appeal) distinguishes “parking” from the temporary stopping for loading/unloading at residential premises. The learned judge held that brief stopping in order to unload goods is a normal and necessary adjunct to the use of premises and does not fall within the ordinary meaning of “parking” in such contexts.

Those principles are directly analogous here. A 13-minute period to locate three separate properties, obtain access and deliver three parcels is entirely consistent with normal loading/unloading activity. It is qualitatively different from the kind of static parking with which consumer parking charges such as in ParkingEye v Beavis are concerned. There is no evidence that the vehicle was ever left for a substantial period, or that it occupied a marked bay contrary to a clearly expressed prohibition.

Any ambiguity as to whether the operator’s “parking conditions” extend to short operational delivery stops must be construed contra proferentem against the drafter. On a proper construction, the driver was not in breach of the signage at all. There was therefore no contractual breach.

4. Inconsistency between a permit-only scheme and the alleged contractual charge

The operator’s documentation attempts to occupy two mutually inconsistent positions. On the one hand, CPM asserts that only vehicles pre-registered in its e-permit system are authorised to park, implying that other vehicles have no permission to be there. On the other, CPM asserts that every driver who stops is deemed to have accepted a contract to pay £100 in the event of “breach of any term or condition”.

If a vehicle truly has no permission to park at all, the position in law is that at most there might be a trespass. Any cause of action in trespass belongs to the landowner, not to CPM, and would sound in nominal damages only. Conversely, if CPM says that all motorists, including non-permit holders, are offered a contractual licence to stop on terms, then they cannot, in the same breath, describe the driver as “unauthorised”. The operator’s own characterisation of the vehicle as “not registered” and therefore unauthorised sits uneasily with the contention that a binding contract to pay £100 was nonetheless formed.

This internal inconsistency further undermines the operator’s case. It is not open to CPM to convert what is in essence an alleged trespass by an “unauthorised” vehicle into a contractual penalty where no clear and lawful contractual offer was made to that class of road user.

5. Unfairness and disproportionality of the charge

Even if, contrary to the submissions above, a contractual term were engaged, the imposition of a £100 charge upon a delivery driver lawfully attending at the request of residents, for a brief period of loading/unloading, is penal and unfair.

The site is not a retail car park where there is a commercial justification akin to that identified in ParkingEye v Beavis. There is no legitimate interest in imposing a large charge on delivery vehicles performing essential services to residents. The operator has adduced no evidence of any commercial or operational justification for such a sanction in this context. The charge is therefore out of all proportion to any legitimate interest and functions as a penalty, which is unenforceable at common law and unfair under the Consumer Rights Act 2015.

Conclusion

In summary:

(a) The NtK fails to comply with the mandatory requirements of PoFA Schedule 4, paragraph 9(2)(e). CPM cannot rely on PoFA to hold the keeper liable.

(b) The operator has not proved the identity or liability of the driver.

(c) On the evidence, the driver was an authorised visitor engaged in deliveries and not “parking” in the relevant sense; there was no breach of any properly construed term.

(d) The operator’s own materials are internally inconsistent as between a permit-only, “unauthorised” theory and a contractual charge theory.

(e) In any event, the £100 charge is penal and unfair when applied to a short delivery stop and is not saved by ParkingEye v Beavis.

For all of these reasons, the charge is not lawful or recoverable in contract or statute. The appeal should be allowed and the Parking Charge Notice cancelled.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Unloading in a cul-de-sac/overstayed
« Reply #14 on: »
Thank you for your advice and written response. Much appreciated.

The wording for a response to the operator via IAS is limited to 1000 words only, copy and paste does not work in their type box. I have also attempted to type and was not able to complete. What do you suggest I do, send response by email?

https://ibb.co/KcHTwwF7

https://ibb.co/vCh7gQQf
« Last Edit: December 02, 2025, 03:13:10 am by antman40 »