Author Topic: Universal Parking Enforcement - Passenger or Driver left the premises whilst vehicle parked on site - Shell Garage LU4  (Read 8670 times)

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Oh so I shouldn't even respond to this and go straight for arbitration?

You should rebut each of their incorrect statements. Otherwise they will claim that you agree with them.

This is a better approach than ignoring, although the end result may be the same.

The IAS will probably reject your appeal anyway. But the time thing may cause them to uphold it. If not, you have a boring process to follow which should result in the claimant giving up eventually.
« Last Edit: March 07, 2026, 01:49:31 pm by jfollows »

Ok, this is my response,

"The Operator's position holds no weight. The keeper of the vehicle can not be held liable without the POFA. The Notice to Keeper was issued too late for this and therefore the Operator's assumption alone is not enough.

Please refer to the case of EXCEL PARKING SERVICES v ANTHONY SMITH (Manchester County Court) in which HHJ Smith confirmed there is no legal presumption that the keeper is the driver. Also VEHICLE CONTROL SERVICES LTD v IAN EDWARD (Teeside Combined Court) in which HHJ Gargan held that a registered keeper cannot be assumed to have been driving, nor could any adverse inference be drawn if a keeper is unable or unwilling to nominate a driver because the POFA does not invoke any such obligation.

In conclusion, I, the keeper of the vehicle, will not be held liable for these made up charges.

Anything to add?

I would specifically set out the few paragraphs of VCS v Edward which specifically rebut the operators claim.

Paragraph;

34 I am persuaded by Mr Yamba that the evidential effect of establishing that the defendant
was the relevant keeper, does not produce any inference, rebuttable or otherwise, that the
defendant was driving on this particular occasion. Therefore, there is no material
inference for the defendant to rebut. As there was nothing for him to rebut, it does not
seem to me to be right to draw an adverse inference from his failure to engage in seeking
to rebut it. Therefore, I find that the learned district judge fell into error in making the
finding she did.

35 I am fortified in my decision for three other reasons:

35.1 the finding I make is consistent with the underlying purpose of Schedule 4 to the
Protection of Freedoms Act, namely, that it was necessary to bring in keeper
liability pursuant to that legislation, because liability could not be established. If
this were not the case car parking companies could have simply have obtained the details of
the registered keeper, launched proceedings and waited to see whether or
not there was a positive defence put forward, and in the absence of a positive
defence they would have succeeded. If the court took such an approach, it would
have been imposing a duty on the registered keeper identify the driver, or at least
set out a positive case in order to avoid responsibility himself. In my judgment that
was not the position before the Protection from Freedoms Act was in force;

35.2 my decision preserves and respects the important general freedom from being
required to give information, absent a legal duty upon you to do so; and

35.3 it is consistent with the appropriate probability analysis whereby simply because
somebody is a registered keeper, it does not mean on balance of probability they
were driving on this occasion, because one simply cannot tell, For example, there
will be companies who are registered keepers of vehicles where many drivers have
the use of the vehicle from time to time. There will be individual employers are
the registered keeper but who allow a number of people who may drive their
vehicles. There may be situations where husband and wife are each registered
keepers of their respective vehicles but for some reason drive the other. Or there
may be situations where husband/wife is the registered keeper of both family cars
and the registered keeper regularly drives one car and their spouse regularly drives
the other. These are all possibilities which show that it is not appropriate to draw
an inference that, on balance of probability, the registered keeper was driving on
any given occasion.

It is important to note that the burden of proof to show who was driving the vehicle does not rest solely with the Operator.

I'm afraid it does.

Add an extra line in your comments which set out the operators assertion and then add;

"I put the operator to STRICT PROOF to set out the legislation which supports this assertion - I would point out that simply stating something does not somehow make it law - the operator is clearly stating this in order to generate a liability in a situation where (inconveniently for them) no legal liability actually exists."
« Last Edit: March 08, 2026, 11:02:30 am by InterCity125 »

Yes, by “rebut” I suggest that you explicitly quote their rubbish, such as
Quote
they are entitled to assume, on the balance of probabilities, that the registered keeper of the vehicle is also the driver, unless the keeper provides sufficient evidence to the contrary.
, and state why this is wrong. And so on for each point they make.

They state things as fact which are completely untrue, this being just one example, and need to have these statements countered in your input.
« Last Edit: March 08, 2026, 12:14:32 pm by jfollows »
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Good evening all,

An update and a big thank you to all who replied and helped me through this. I actually missed the deadline for my last response and when I logged in to the IAS portal, it simply said the case had been referred for adjudication. Took a while but I've just had an email saying my appeal was accepted! I was expecting a refusal, especially after all the reading I'd done online. I have screenshot and attached the email, maybe it is of some interest to the kind people on here.

Again, a huge thanks to all who took the time to advise me.

Image IAS appeal hosted on ImgBB
ImgBB · ibb.co

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WOW moment.

Not seen this from IAS before.

An Assessor who actually applies the correct rules.

Well done - nice work.