3. UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
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UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
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Good afternoon,

PCN Final reminder was received last week for overstaying in a large retail park car park over the Christmas period. Driver had parked around 09:30AM to begin christmas shopping and left the retail park after 14:24 (apologies on not having the confirmed times but around these marks) so the time overstayed was around an hour.

There are receipts and online banking history to show that driver was in the shops, purchasing items and using the retail park for what it is for. It was extremely busy at that time and also grabbed a bite to eat after the shopping.

Logged on to appeal the PCN and it has already been referred to DRA so there is no chance to appeal, which is really, really annoying.

What are the next steps here? It seems just stupid to penalise a person for using the car park for what it is there for?? Shopping??? Purchasing items in the shops that the car park is there to service customers?

Contacted two of the shops on the retail park that were visited to see if they can have any input into this but they have both said they do not hold any power to cancel the charge.

Any advice is very welcome, thank you for your time. 

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Re: UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
« Reply #1 on: »
Welcome to FTLA.

To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide

You should seek out who owns or manages the retail park, and contact them, as 'Plan A'.
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Re: UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
« Reply #2 on: »
Good afternoon,

I did read through that but unfortunately I do not have the evidence/letters that have been listed in that part. I have the final reminder letter that was received, which I can post on here but otherwise not much else. I have also made notes over this letter of those I have contacted at the retail park, so not sure it would be much use.

I am in the midst of trying to seek out who owns the land to contact them, as I have read this is the best first step from previous relevant threads on here.

Thank you,
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Re: UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
« Reply #3 on: »
The landowner or their managing agent is always Plan A to get a PCN cancelled.

Are you saying that you never received the original Notice to Keeper (NtK) of that you have thrown it away or mislaid it?

No one on here receiving advice pays a penny to the useless twits at UKPC. The most likely outcome of this is going to be an eventual claim by UKPC through their bulk litigator of choice, DCB Legal.

Any claim issued though DCB Legal will eventually be discontinued as long as it is defended and the advice we provide is followed.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
« Reply #4 on: »
Hiya,

I do not remember receiving one and I think it's something I would remember. My partner would have had joy in showing it to me, I'm sure. I have an "RE: NtK" letter which is also the "final reminder" letter, to which I jumped online to follow the appeal process. I was unable to follow that as they have already taken it to their DRA and I am awaiting any correspondence from them, to which I will ignore as advice suggests on these threads here.

Can I confirm, you are advising I sit and wait for correspondence from the DCB Legal lot? And then follow up with a post when I receive this?

Thank you in advance for your time!
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Re: UKPC PCN - Retail Park parked for longer than permitted - proof of shopping/purchases
« Reply #5 on: »
You must ignore the DRA letters. They are powerless. Never, ever, communicate with a useless DRA. They can't do anything and are not a party to any contract allegedly breached by the driver. Ignore.

At some point, after the DRAs have given up, you will probably receive a Letter of Claim (LoC), come back if/when you receive one of these. Besides telling you it is an LoC, it must also give you 30 days to pay, not the usual 14 that DRAs give.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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