Author Topic: UKPC: Parked in a permit area without displaying a permit  (Read 2483 times)

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Re: UKPC: Parked in a permit area without displaying a permit
« Reply #30 on: »
What a complete and utter waste of time. Would have liked them to get a smacking from POPLA adjudicator

The time taken to build my appeal was probably was more than I could earn in the same time. But out of principle I built my case. Went back to the site to take photos, trawled through my travel history and documents to show I was delivering etc.

They knew full well they had no case, but just decided to push it by denying the RK's informal appeal

I love how they worded it like I have paid or something, not that they have closed the parking charge/cancelled the parking charge.

Quote
Dear Miss xxxxx,

The operator has contacted us and told us that they have withdrawn your appeal.

If you have already paid your parking charge, this is the reason your appeal will have been withdrawn. Unfortunately, you cannot pay your parking charge and appeal, which means that POPLA’s involvement in your appeal has ended. You will not be able to request a refund of the amount paid in order to resubmit your appeal to us.

If you have not paid your parking charge, the operator has reviewed your appeal and chosen to cancel the parking charge. As the operator has withdrawn your appeal, POPLA’s involvement has now ended and you do not need to take any further action.

Kind regards

POPLA Team
« Last Edit: January 15, 2026, 01:20:00 pm by Plywood-Enthusiast »
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Re: UKPC: Parked in a permit area without displaying a permit
« Reply #31 on: »
The wording is dreadful, and has been commented on here before.

The industry is populated with former clampers who only care about getting money from their victims, who know that when they refuse valid appeals lots of people give up and pay them.

Good job for not giving in to them and winning in the end. As you say, time and effort costs money.
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Re: UKPC: Parked in a permit area without displaying a permit
« Reply #32 on: »
Would have liked them to get a smacking from POPLA adjudicator
A win is a win, however it comes about. There's no guarantee that a POPLA adjudicator would have found in your favour.

Re: UKPC: Parked in a permit area without displaying a permit
« Reply #33 on: »
Here's a copy of their cancellation letter. I'm not sure if this normal for UKPC and/or if this is the standard template letter for charge cancellations.

Not sure if they are just hedging their bets - maybe they pay a fee to POPLA if an appeal is accepted or they pay a fee just to have the appeals hearing.

When I read the letter as a layman it sounds a lot like they are bending over backward to appease me and maybe they hope I will let this issue slide and not take up up with the BPA - perhaps BPA complaint is going to be a simple open and shut case if they see the charge has been cancelled already? It's probably an efficient way of managing the BPA admin time to just ignore all complaints made to cancelled charges and prioritise complaints made on active charges.




Re: UKPC: Parked in a permit area without displaying a permit
« Reply #34 on: »
From memory that looks like the standard cancellation boilerplate.

There is a fee to pay for POPLA appeals (the POPLA process is paid for by parking operators). I can't remember the ins and outs but from memory I think the fee is greater if it goes to adjudication, so they may have just not fancied their chances.