UKPC, Colindale Retail Park NW9 6TH, Car Park 1

Hi all,
Parking Charge received and would like to know if there are grounds not to pay, or pay a reduced sum, or other course of action, please.

Location: Colindale Retail Park, Car Park 1, NW9 6TH
Date: 08/12/2025
Time Limit to park: 3 hours.
Recorded Duration: 3hrs 22mins

HOWEVER, Parking was indeed 3 hours and I left right on time. The car park was blocked up with traffic so no one could leave, or enter, and the extra time was spent trying to exit. I have video evidence.

UKPC letter dated 16/12/2025 - £60 charge. Notice to Keeper.
UKPC letter dated 30/12/2025 - £100 charge. 'Final Reminder'
UKPC letter dated 13/01/2026 - £170 charge. 'Notice of Debt Recovery' - no longer have the righty to appeal.
UKPC letter dated 21/01/2026 - £170 charge. 'Notice of Debt Recovery' - no longer have the righty to appeal.
ZZPS Ltd, letter dated 29/01/2026 - £170 charge. 'Action Required: Outstanding Balance' Debt Resolution.

I didn't open mail for weeks so was not aware of these, busy with Christmas, life etc.
What can I do please?

Thank You
SundayDriver

Can you post up the original PCN redacting ONLY personal info.

Leave dates and times visible.

You’re too late for their appeal process.

What’s likely to happen is that DCBL will send you debt collection letters which you can ignore, and then DCB Legal will send you a Letter of Claim to which you should reply. You will then be able to file a defence, and DCB Legal will be very likely to discontinue a defended case. It will take a number of months.

Ignore ZZPS also.

rear of original PCN