Author Topic: TFL Parking Ticket - First Letter Not Received  (Read 559 times)

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TFL Parking Ticket - First Letter Not Received
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The car is on lease so I didn't get the initial letter anyway. The lease company told Saba our details and Saba said they have sent the first letter to me. I didn't receive this first letter.

The second letter (chaser) was never sent by Saba and they referred it to a debt agency ZZPS to recover monies. They have added £70 charge on top of £100 fine. Letter attached.

I have told Saba that I haven't received the first letter and they didn't care. They said it is with ZZPS so they can't do anything now.

Also to explain how the ticket happened, I parked the car for my Mum using her Disabled Badge in a disabled bay. Usually I am good at reading signs but it seems not now. I was meant to register the car reg plate in the machine against the disabled bay number. Which I didn't do.

Looking to see if anyone has any advice on this to help. Honest mistake but being punished for it. And didn't receive our first letter but the company makes it seem that it is our fault still.

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« Last Edit: May 19, 2025, 09:22:41 pm by karan »

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Re: TFL Parking Ticket - First Letter Not Received
« Reply #1 on: »
What does the clause in yr lease agreement say about penalty charges?

Re: TFL Parking Ticket - First Letter Not Received
« Reply #2 on: »
It is a business lease so I don't really have access to this. Are you implying that the lease company needs to pass on the letters to us or not?
By the way the lease company have acted, they just send us a bill after actioning (telling the company the right address to send the letter to) and we wait to receive the PCN letter.

Re: TFL Parking Ticket - First Letter Not Received
« Reply #3 on: »
This is a private parking invoice so have asked for move to correct section. Don't why you think it's TFL.

Re: TFL Parking Ticket - First Letter Not Received
« Reply #4 on: »
I have told Saba that I haven't received the first letter and they didn't care. They said it is with ZZPS so they can't do anything now.
Can you please show us exactly what you said to Saba?

Re: TFL Parking Ticket - First Letter Not Received
« Reply #5 on: »
This is a private parking invoice so have asked for move to correct section. Don't why you think it's TFL.

Presumably something to do with the mostly redacted reference number beginning "TFL" - although the fact that the letter clearly identifies SABA PARK as the client/creditor should have been a bit of a clue.
I am responsible for the accuracy of the information I post, not your ability to comprehend it.

Re: TFL Parking Ticket - First Letter Not Received
« Reply #6 on: »
I have told Saba that I haven't received the first letter and they didn't care. They said it is with ZZPS so they can't do anything now.
Can you please show us exactly what you said to Saba?

I didn't email them - I called them.

But I have phoned ZZPS and Saba - stating to both of them that I didn't receive the first letter so how can we get to the first stage. They said it is too late. I asked them that isn't a reminder/chaser usually sent out as well before going to a debt agency to recover monies. They decided to state the timelines of the offence and letters going out instead of answering my question.

I also noted the incident to Saba - stating that it was a disabled bay that the car was parked in with the badge being displayed. We just didn't register it against the bay number which is our mistake. The disabled badge is new to my Mum so we are getting used to how it is used everywhere and I made a mistake.

Both companies said they will require the full £170 to be paid but they can do it in instalments if required.

Re: TFL Parking Ticket - First Letter Not Received
« Reply #7 on: »
Jeez!!!! Stop panicking and digging a bigger hole that you have already made. DO NOT, ever, contact or communicate a useless debt collector. ZZPS are powerless to actually do anything about this, irrespective of what they say in their letters.

Shred their letters and use them as master bedding. You can safely ignore everything from ZZPS or any other debt collector and we certainly don't need to know about their rubbish.

ZZPS, their sister company CGTT and any others such as DRP or DCBL have only one job and that is to persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear! IGNORE them and never, ever, ever, enter into communication with them.

Why on earth have you redacted the location where this occurred? I assuming it was a TfL controlled station car park. We need to know whether SABA issued this as a PENALTY Notice (PN) or a Parking Charge Notice (PCN). This is critical.

It may be too late now but you should not identify the driver off the vehicle. There is no legal obligation on you, the Hirer to do so. So, have you identified the driver, inadvertently or otherwise? The driver should only ever be referred to in the third person. No "I did this to that", only "the driver did this or that".

So, have you blabbed the drivers identity? The biggest defence you have is that the Hirer cannot be liable. Only the driver is liable and they had no idea who that was unless you have blabbed it to them.

For now, please confirm whether this was issued as a PN or a PCN. Your lease company should have passed to you a copy of their PN or NtK. Show it to us if you want advice on how to handle this, especially as you have probably blown away the "golden ticket" factor that they could have never held you liable as the Hirer.

Don't try and paraphrase anything. Show us any communication, only redacting your personal details and the reference number of the PN or PCN. Leave EVRYTHING else visible. You can remove any tin-foil hat worries about them identifying you.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: TFL Parking Ticket - First Letter Not Received
« Reply #8 on: »
Hello

See attached Parking Charge letter with more information left on it excl personal details and reference.

I believe I have spoken to either ZZPS and provided my details as the driver. [now regretting]..

If you need to know whether it is a PC or PCN, how would I go about finding this out?

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Re: TFL Parking Ticket - First Letter Not Received
« Reply #9 on: »
I wish I didn't have to repeat this... we don't need to know anything that the useless firm ZZPS sends you. It is irrelevant and can be safely ignored. It doesn't provide us with the detail we need to know in order to assist.

You stated:

Quote
The lease company told Saba our details and Saba said they have sent the first letter to me. I didn't receive this first letter.

Your lease company, if they have followed the correct process to transfer liability away from themselves to you, the Hirer, were obliged to send copies of some documents to SABA when they gave them your details as Hirer and they were also supposed to send you a copy of the Notice they received from SABA.

Did you lease company send you a copy of the Notice they received as the Keepers of the vehicle? If not, get on to your lease common and demand that they send you that copy and let them know that if they have followed the correct procedure under PoFA paragraph 13, they cannot ever be liable for this charge again.

Once your lease company gave SABA your details as the Hirer, SABA were obliged to send you a Notice to Hirer (NtH) (assuming it was a PCN and not a PN in the first place) in your name, together with the copies of the documents given to them by the lease company. You claim you never received any NtH, only the debt recovery letter from the powerless ZZPS.

You can safely ignore any deadlines give by the powerless ZZPS.

So, until we know the sates of this charge, whether it is a Parking Charge Notice (PCN) or a Penalty Notice (PN), there is little we can do to assist.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain