Author Topic: Stansted Airport - MET Southgate Park - Starbucks  (Read 1950 times)

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Stansted Airport - MET Southgate Park - Starbucks
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Following advice on this forum, I have gone through the process of appealing a PCN received at this location as a Registered Keeper. For POPLA, I said the following:

I am appealing this Parking Charge Notice as the registered keeper of the vehicle. I am under no legal obligation to identify the driver to a private parking company, and I have not done so. This appeal is made solely in my capacity as Keeper.

This appeal is made on the basis that MET Parking Services is attempting to rely on the Protection of Freedoms Act 2012 (PoFA) in a location where it does not apply. The land in question is not “relevant land” as defined in PoFA Schedule 4. Therefore, MET has no lawful basis to pursue the registered keeper.

The vehicle was parked at Southgate Park, which lies within the boundary of Stansted Airport. This is not a speculative assumption — it is a matter of fact. I now submit with this appeal a map produced by Stansted Airport that clearly shows the official airport boundary. I have marked on this map the location of Southgate Park, which falls squarely within the blue boundary line of Stansted Airport.

The test is whether statutory provisions apply to the land. Where a parcel of land lies within the boundary of an airport to which byelaws apply — such as Stansted Airport — it is by definition under statutory control and therefore excluded from the definition of “relevant land” in Schedule 4 of PoFA. Unless the Secretary of State has formally revoked the application of the byelaws to this specific parcel of land (which there is no evidence has occurred), then the land cannot lawfully be treated as relevant land. This remains true even if the land is used by a private company, such as MET Parking Services, or contains commercial outlets such as Starbucks.

I first raised this point directly with MET in my original appeal. In response, they issued a generic rejection stating only: “Please note that this is private land and does not fall under airport byelaws.” This is wholly inadequate and avoids the key legal issue. Which is whether byelaws apply to the land at Southgate Park, and they do.

I then sent a further written response to MET explaining clearly (again) why Southgate Park is under statutory control, why PoFA does not apply, and why their assertions of Keeper Liability are legally baseless. In summary, that correspondence set out the following:

1. Southgate Park Falls Under Stansted Airport Byelaws

The map now submitted is produced by Stansted Airport and shows the area in question within the airport’s official boundary. Stansted Airport is governed by Airport Byelaws. Land subject to statutory control is not “relevant land” under PoFA. Therefore, PoFA Keeper Liability cannot apply at Southgate Park.

2. “Private Land” Does NOT Mean “Relevant Land”

MET appear to believe that all private land is automatically “relevant land.” This is wrong. Schedule 4 of PoFA specifically excludes land subject to statutory control, regardless of whether it is privately owned. For example, train station car parks are also private land, but are not “relevant land” under PoFA because they fall under Railway Byelaws. The same principle applies to Southgate Park due to Airport Byelaws.

3. MET Is in Breach of the Private Parking Single Code of Practice (PPSCoP)

By issuing a Notice to Keeper that falsely asserts Keeper Liability under PoFA, MET is in breach of the PPSCoP Section 8.1.1(d), which states:

“The parking operator must not serve a notice which in its design and/or language states the keeper is liable under the Protection of Freedoms Act 2012 where they cannot be held liable.”

MET has knowingly issued a misleading notice, purporting to hold the registered keeper liable in a location where this is not legally possible.

4. Misuse of DVLA Data – KADOE Breach

MET is misusing Keeper data obtained from the DVLA by using it to assert a legal position that is invalid. PoFA does not apply at Southgate Park, yet the NtK sent by MET falsely
states that the Keeper will be liable if the driver is not named. This misuse of DVLA data is a breach of the KADOE agreement and will be reported.

Following my second letter, MET responded again, entirely ignoring the issue of land status. Their response merely restated signage and payment terms, and made no effort to address the critical point: that the land is not relevant land under PoFA, and Keeper Liability does not apply.

It is the operator’s burden to demonstrate that the site is relevant land. They have failed to do so. They have not provided any evidence from the landowner, the airport authority, or the Secretary of State, to show that statutory control does not apply. They have not met the legal threshold.

Conclusion
• The land in question is under statutory control and not “relevant land.”
• MET cannot rely on PoFA Schedule 4.
• The Keeper is not liable.
• The NtK is misleading and non-compliant with both PoFA and the PPSCoP.
• MET’s conduct raises further concerns regarding KADOE misuse and must be brought to the attention of the relevant authorities.

I respectfully request that POPLA allows this appeal.

With this I attached the map that can be seen on this forum showing it within the boundary.

They have now come back to my appeal, claiming the map is out of date see below:

In the appeal to POPLA XXXXX states that there can be no keeper liability as this is not relevant land. As we have not been provided with the name and address of the driver of the vehicle, we are pursuing the registered keeper under Schedule 4 of The Protection of Freedoms Act 2012. Please see our compliant Notice to Keeper in Section B of our evidence pack. Please also see a full explanation of why we may pursue the registered keeper under Schedule 4 of PoFA 2012 in Section C of our evidence pack. The Stansted Airport byelaws do not impose a penalty for vehicles parking within Southgate Park. We attach for your ease of reference a map showing the boundary of Stansted Airport, from which it is clear the area occupied by Southagte Park, outlined in yellow, is not part of the Airport. In light of this, the site is not excluded by the definitions laid out in paragraph 3 of Schedule 4 of the Protection of Freedoms Act 2012 and as such is considered Relevant Land. The map referenced above was submitted as part of the high court injunction in 2024 (as opposed to the 2023 map provided by the appellant) and may be found online at: https://assets.live.dxp.maginfrastructure.com/f/73114/x/df8f2e7b97/stn-injunction-stansted-airport-court-order.pdf?_gl=1*vi0z7d*_gcl_au*NzgzOTEyMzEzLjE3NTkxNjMzNDE

Given that this is relevant land and Byelaws do not apply, there has been no breach of KADOE or the SSCOP. Turning to the charge itself: In this instance, the driver had not registered the vehicle for the free parking period. As advised on the signs, only Starbucks customers are entitled to the free parking period, and they must register their vehicle on arrival. The driver did not make payment for their stay as an alternative and as such the parking charge was issued. In line with F.3(g) of the Appeals Charter, we requested evidence of custom during the initial appeal process (as only Starbucks customers are entitled to park for free). XXXXX did not provide any such evidence and was therefore not entitled to the further discount when the appeal was rejected.

PLEASE NOTE: regarding the further reduction of a charge under Annex F, the Sector Single Code of Practice specifically states that ‘in all cases the Appeals Charter would require the motorist to provide the evidence.’. As such, without the appellant providing supporting evidence then there is no requirement for an operator to offer the further reduction. In summary, the terms and conditions of parking are clearly stated on the signs that are prominently displayed at the entrance to and around the car park. These include that this is a pay by phone car park and that to receive the 60-minute maximum free stay for customers, drivers must enter their vehicle registration on arrival. Visitors may extend their stay up to 3 hours by using the pay by phone service. As the evidence we have provided in Section E of our evidence pack demonstrates, the vehicle remained in the car park without being registered for the free parking period and no payment was made as an alternative. It remains the driver’s responsibility to check the signs where they park and comply with the stated terms and conditions. Therefore, we believe that the charge notice was issued correctly, and the appeal should be refused.

What would you suggest for next steps in my appeal, I can find no reference on here about this new map they are using. Thank you in advance!
« Last Edit: October 02, 2025, 04:10:44 pm by itsgif »

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Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #1 on: »
Why have you included all those html tags?

I am reproducing that text here without the extraneous tags just make it more readable:

Quote
Following advice on this forum, I have gone through the process of appealing a PCN received at this location as a Registered Keeper. For POPLA, I said the following:

I am appealing this Parking Charge Notice as the registered keeper of the vehicle. I am under no legal obligation to identify the driver to a private parking company, and I have not done so. This appeal is made solely in my capacity as Keeper.

This appeal is made on the basis that MET Parking Services is attempting to rely on the Protection of Freedoms Act 2012 (PoFA) in a location where it does not apply. The land in question is not “relevant land” as defined in PoFA Schedule 4. Therefore, MET has no lawful basis to pursue the registered keeper.

The vehicle was parked at Southgate Park, which lies within the boundary of Stansted Airport. This is not a speculative assumption — it is a matter of fact. I now submit with this appeal a map produced by Stansted Airport that clearly shows the official airport boundary. I have marked on this map the location of Southgate Park, which falls squarely within the blue boundary line of Stansted Airport.

The test is whether statutory provisions apply to the land. Where a parcel of land lies within the boundary of an airport to which byelaws apply — such as Stansted Airport — it is by definition under statutory control and therefore excluded from the definition of “relevant land” in Schedule 4 of PoFA. Unless the Secretary of State has formally revoked the application of the byelaws to this specific parcel of land (which there is no evidence has occurred), then the land cannot lawfully be treated as relevant land. This remains true even if the land is used by a private company, such as MET Parking Services, or contains commercial outlets such as Starbucks.

I first raised this point directly with MET in my original appeal. In response, they issued a generic rejection stating only: “Please note that this is private land and does not fall under airport byelaws.” This is wholly inadequate and avoids the key legal issue. Which is whether byelaws apply to the land at Southgate Park, and they do.

I then sent a further written response to MET explaining clearly (again) why Southgate Park is under statutory control, why PoFA does not apply, and why their assertions of Keeper Liability are legally baseless. In summary, that correspondence set out the following:

Southgate Park Falls Under Stansted Airport Byelaws

The map now submitted is produced by Stansted Airport and shows the area in question within the airport’s official boundary. Stansted Airport is governed by Airport Byelaws. Land subject to statutory control is not “relevant land” under PoFA. Therefore, PoFA Keeper Liability cannot apply at Southgate Park.

“Private Land” Does NOT Mean “Relevant Land”

MET appear to believe that all private land is automatically “relevant land.” This is wrong. Schedule 4 of PoFA specifically excludes land subject to statutory control, regardless of whether it is privately owned. For example, train station car parks are also private land, but are not “relevant land” under PoFA because they fall under Railway Byelaws. The same principle applies to Southgate Park due to Airport Byelaws.

MET Is in Breach of the Private Parking Single Code of Practice (PPSCoP)

By issuing a Notice to Keeper that falsely asserts Keeper Liability under PoFA, MET is in breach of the PPSCoP Section 8.1.1(d), which states:

“The parking operator must not serve a notice which in its design and/or language states the keeper is liable under the Protection of Freedoms Act 2012 where they cannot be held liable.”

MET has knowingly issued a misleading notice, purporting to hold the registered keeper liable in a location where this is not legally possible.

Misuse of DVLA Data – KADOE Breach

MET is misusing Keeper data obtained from the DVLA by using it to assert a legal position that is invalid. PoFA does not apply at Southgate Park, yet the NtK sent by MET falsely states that the Keeper will be liable if the driver is not named. This misuse of DVLA data is a breach of the KADOE agreement and will be reported.

Following my second letter, MET responded again, entirely ignoring the issue of land status. Their response merely restated signage and payment terms, and made no effort to address the critical point: that the land is not relevant land under PoFA, and Keeper Liability does not apply.

It is the operator’s burden to demonstrate that the site is relevant land. They have failed to do so. They have not provided any evidence from the landowner, the airport authority, or the Secretary of State, to show that statutory control does not apply. They have not met the legal threshold.

Conclusion • The land in question is under statutory control and not “relevant land.” • MET cannot rely on PoFA Schedule 4. • The Keeper is not liable. • The NtK is misleading and non-compliant with both PoFA and the PPSCoP. • MET’s conduct raises further concerns regarding KADOE misuse and must be brought to the attention of the relevant authorities.

I respectfully request that POPLA allows this appeal.

With this I attached the map that can be seen on this forum showing it within the boundary.

They have now come back to my appeal, claiming the map is out of date see below:

In the appeal to POPLA XXXXX states that there can be no keeper liability as this is not relevant land. As we have not been provided with the name and address of the driver of the vehicle, we are pursuing the registered keeper under Schedule 4 of The Protection of Freedoms Act 2012. Please see our compliant Notice to Keeper in Section B of our evidence pack. Please also see a full explanation of why we may pursue the registered keeper under Schedule 4 of PoFA 2012 in Section C of our evidence pack. The Stansted Airport byelaws do not impose a penalty for vehicles parking within Southgate Park. We attach for your ease of reference a map showing the boundary of Stansted Airport, from which it is clear the area occupied by Southagte Park, outlined in yellow, is not part of the Airport. In light of this, the site is not excluded by the definitions laid out in paragraph 3 of Schedule 4 of the Protection of Freedoms Act 2012 and as such is considered Relevant Land. The map referenced above was submitted as part of the high court injunction in 2024 (as opposed to the 2023 map provided by the appellant) and may be found online at: https://assets.live.dxp.maginfrastructure.com/f/73114/x/df8f2e7b97/stn-injunction-stansted-airport-court-order.pdf?_gl=1vi0z7d_gcl_au*NzgzOTEyMzEzLjE3NTkxNjMzNDE

Given that this is relevant land and Byelaws do not apply, there has been no breach of KADOE or the SSCOP. Turning to the charge itself: In this instance, the driver had not registered the vehicle for the free parking period. As advised on the signs, only Starbucks customers are entitled to the free parking period, and they must register their vehicle on arrival. The driver did not make payment for their stay as an alternative and as such the parking charge was issued. In line with F.3(g) of the Appeals Charter, we requested evidence of custom during the initial appeal process (as only Starbucks customers are entitled to park for free). XXXXX did not provide any such evidence and was therefore not entitled to the further discount when the appeal was rejected.

PLEASE NOTE: regarding the further reduction of a charge under Annex F, the Sector Single Code of Practice specifically states that ‘in all cases the Appeals Charter would require the motorist to provide the evidence.’. As such, without the appellant providing supporting evidence then there is no requirement for an operator to offer the further reduction. In summary, the terms and conditions of parking are clearly stated on the signs that are prominently displayed at the entrance to and around the car park. These include that this is a pay by phone car park and that to receive the 60-minute maximum free stay for customers, drivers must enter their vehicle registration on arrival. Visitors may extend their stay up to 3 hours by using the pay by phone service. As the evidence we have provided in Section E of our evidence pack demonstrates, the vehicle remained in the car park without being registered for the free parking period and no payment was made as an alternative. It remains the driver’s responsibility to check the signs where they park and comply with the stated terms and conditions. Therefore, we believe that the charge notice was issued correctly, and the appeal should be refused.

What would you suggest for next steps in my appeal, I can find no reference on here about this new map they are using. Thank you in advance!
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #2 on: »
Below is text you can paste into your POPLA “Comments on operator evidence” box. It keeps the original point intact, adds the operator-pack rebuttal, includes HTML links to each map source, and explains why there can be no keeper liability.

Quote
Section E – Operator’s map and boundary claim

The operator’s “boundary” plan in Section E is not an airport estate boundary at all. It is a red-line taken from a High Court interim protest injunction that defines where protest-control measures apply for a limited legal purpose and period. The Order itself defines “Stansted Airport” only as “the land shown…on Plan 2 to the Claim Form,” and it includes review and service provisions (e.g. notices at locations marked “X”) that underline its narrow, enforcement nature. See: https://www.stanstedairport.com/injunction/. This is not an operator boundary plan, does not purport to fix the airport’s statutory/operational extent, and is therefore irrelevant to the “relevant land” analysis under Schedule 4 PoFA.

Crucially, the injunction was brought by Manchester Airport PLC and, by its nature, only covers land they own or control. It does not (and cannot) extend to parcels owned by third parties such as Tabacon Stansted 2 Limited (the entity named in the parking company’s contract). The fact that such third-party land is not coloured within the injunction red-line is therefore a function of claimant ownership/control, not proof that the land lies outside the airport estate or beyond the reach of the airport byelaws.

By contrast, the appellant’s map is drawn from the airport operator’s own planning submission—the Stansted Terminal Extension Design & Access Statement (July 2023)—which describes the airport landholding and shows the site plan used by the operator and the planning authority to define the estate context (“the land within the airport’s boundaries is approximately 957 hectares”). This is precisely the type of authoritative operator material POPLA should prefer when understanding the airport boundary as a whole. Source: https://assets.publishing.service.gov.uk/media/64d0fc30e5491a00134b5946/Design___Access_Statement_-_checked.pdf (page 8, ‘Site Plan’).

Accordingly, POPLA should dismiss the injunction red-line as a litigation exhibit with a limited purpose and no bearing on the airport estate’s full extent, and instead rely on the operator’s own planning document for boundary context. On that basis—and as shown in the appellant’s evidence—Southgate Park sits within the airport estate notwithstanding any narrower area delineated for protest-injunction enforcement.

Keeper liability (PoFA) cannot arise. Schedule 4 only applies on “relevant land.” Land subject to statutory control/byelaws (such as airport land within the operator’s boundary) is excluded from the definition of “relevant land,” so PoFA keeper liability is unavailable. The operator has not produced any operator or planning-authority boundary plan that displaces the airport operator’s own material; instead they rely on a protest-injunction map that is not a boundary instrument. POPLA should therefore find that this site is not “relevant land” and that the keeper cannot be held liable under Schedule 4 PoFA.
« Last Edit: October 02, 2025, 04:12:29 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #3 on: »
Thank you for this, I very much appreciate it!

On the html front, the preview did not have any spacing so added in those to make this readable. Guess that didn't work out!

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #4 on: »
I have edited the response to POPLA slightly to include this:

Quote
Crucially, the injunction was brought by Manchester Airport PLC and, by its nature, only covers land they own or control. It does not (and cannot) extend to parcels owned by third parties such as Tabacon Stansted 2 Limited (the entity named in the parking company’s contract). The fact that such third-party land is not coloured within the injunction red-line is therefore a function of claimant ownership/control, not proof that the land lies outside the airport estate or beyond the reach of the airport byelaws.

Thanks to @InterCity125 for pointing out the ownership references.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #5 on: »
Thanks for your help on this. Unfortunately POPLA came back saying this was unsuccessful due to the new map supplied by MET. Response below.

When assessing an appeal, POPLA considers if the parking operator has issued the parking charge notice correctly and if the driver has complied with the terms and conditions for the use of the car park. I note that the appellant says that the operator has knowingly issued a misleading notice to keeper as it falsely asserts that keeper liability under PoFA. The Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. Parking operators have to follow certain rules including warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver. In this case, the PCN in question has the necessary information and the parking operator has therefore successfully transferred the liability onto the registered keeper. The appellant explains that the land is not ‘relevant land’ under the Protection of Freedoms Act (PoFA) 2012. Therefore, the operator has no lawful basis to pursue them as the registered keeper. The map shows the area in question within the airport’s official boundary and Stansted Airport is governed by Airport Byelaws. The vehicle was parked at Southgate Park, which lies within the boundary of Stansted Airport. Private land does not mean relevant land. I acknowledge the appellant’s map. Whilst I recognise that the appellant feels that the land is not ‘’relevant land’’ and the operator has no lawful basis to pursue them as the keeper, the operator has provided a map which shows that the area occupied by Southgate Park is not part of the airport. The operator has further evidenced that the area is relevant land with the contract with the landowner. After reviewing the contract, I can see that the postcode and the site name has been included with a question which states, ‘’Is the land ‘’Relevant Land as defined in Schedule 4 of The Protection of Freedoms Act 2012’’. It has been confirmed within this contract that the land is relevant land and PoFA can be used for any PCN’s issued within this radius. As the appellant has not provided any further sufficient evidence to dispute this, I will work on the basis that this information is accurate, and the site is relevant land. The appellant says that the operator issued a generic rejection which they feel is wholly inadequate and avoids the key legal issue. They say that the response merely restated signage and payment terms and made no effort to address the critical point. POPLA’s role is to determine whether the PCN was issued correctly. It is not within POPLA’s remit to comment on nor investigate the operator’s appeal process or any customer service issues. Any further dissatisfaction regarding this will need to be raised with the parking operator directly. The appellant says that the operator is misusing keeper data obtained by the DVLA as PoFA doesn’t apply at Southgate Park, but the NTK falsely states that the keeper will be liable if the driver is not named. They state that this misuse of DVLA data is a breach of the KADOE agreement and will be reported. However, any dispute regarding any data breaches will need to be raised with the relevant authority, outside of POPLA’s appeal process. Within their comments to the operator’s evidence, the appellant has reiterated their grounds for appeal in further detail. Whilst I appreciate the appellant’s comments, as I have already addressed these grounds as part of my assessment, such comments have no bearing on POPLA’s outcome. As such, I have no further comments to make about these grounds at this stage. Ultimately, it is the driver’s responsibility to seek out the terms of parking, ensure that they understand them and to ensure that the vehicle is parked in accordance with the terms and conditions of that site. Therefore, from the evidence provided by both parties, I conclude that the Parking Charge Notice was issued correctly. Accordingly, I must refuse this appeal.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #6 on: »
Can you access the map presented by MET as evidence?

I suspect that it will be the Manchester Airport Ltd map used in their injunction against Just Stop Oil?

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #7 on: »
It was exactly that one.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #8 on: »
It was exactly that one.

So not relevant as evidence because that map never seeks to be a map which outlines the entire area which is under statutory control.

Crazy.

See how corrupt this appeals system is?
« Last Edit: November 12, 2025, 03:29:30 pm by InterCity125 »

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #9 on: »
Completely, not sure on next steps but take the £100 hit, however robbed I feel.

Will reach out to my MP too, the car park is a complete scam from the research I have done around it the past few months and is a clear problem spot. I am fortunate that £100 will be uncomfortable but financially for the month I will be fine, can't imagine how it will be for others in worse financial positions.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #10 on: »
Don't pay.

There's plenty of options remaining.

They cannot chase you as keeper and that is the end of it.

You will win this.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #11 on: »
What shall I do, just wait for them to chase me / send to debt collectors? Buying a house currently, so don't want anything that could cause issues there.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #12 on: »
Court would be a long way off, and a ccj would only be if you lost the case or they won in default.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #13 on: »
Court would be a long way off, and a ccj would only be if you lost the case or they won in default.
Lost the case and didn't pay in time.

Re: Stansted Airport - MET Southgate Park - Starbucks
« Reply #14 on: »
No doubt you'll get debt collectors letters which become ever more scary as the weeks go by. The advice usually given on here is to use the paer to line your hamster cage or cat litter box, they are meaningless. Eventually they will give up. don't worry about bailiff threats, they can only turn up if iy oges to court, you lose and you don't pay. 

As others have said, don't pay!
Bus driving since 1973. My advice, if you have a PSV licence, destroy it when you get to 65 or you'll be forever in demand.