Author Topic: Smart Parking PCN for parking on adopted road  (Read 3955 times)

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Smart Parking PCN for parking on adopted road
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Hi Everyone. :)

First of all a great site and full of helpful information.

First post so be kind !

My issue - Have been sent 2 PCN's from Smart Parking for parking a vehicle on a nearby road that has been fully adopted by the Local Authority (Portsmouth City Council).
Smart Parking have installed an ANPR camera on the edge of forecourt parking spaces, which I accept as being private property, BUT ......

The camera is capturing my vehicle entering and then some hours later exiting the public road.
It does not show my vehicle parked in any private spaces, only entering and leaving the public road.
My car was parked on the public road.
Smart parking are describing the whole road as a "Private Car Park" this is not correct.
I have responded to both PCN's without naming the driver, pointing out that it is a public road. Asking them to cancel their invoices.

Prior to parking in this location I contacted my local councillor and the highways department of the city council to have them confirm that it is a public highway. The council even sent screen captured map images indicating which roads were adopted and where I could park without fear of a PCN.

Do I just sit and wait for them to review the appeals or should I do more?
Any advice will be gladly received.

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Re: Smart Parking PCN for parking on adopted road
« Reply #1 on: »
What's the address of the road?

Re: Smart Parking PCN for parking on adopted road
« Reply #2 on: »
Kirpal Road, Portsmouth. PO3 6FA
Specifically a side road adjoining Marina Grove


https://www.findmystreet.co.uk/map?usrn=30588800

Kirpal Road - Access Road side of  Number 30, leading to Marina Grove, Portsmouth
Classification: Neither M, A, B or C
Responsibility: Maintainable at public expense, Portsmouth
Street State: Open


Re: Smart Parking PCN for parking on adopted road
« Reply #3 on: »
The wording on the PCN is as follows.

The parking charge has been issued to your vehicle *******, because between the period 22:17 (08/10/2025) to 09:47 (09/10/2025) it was parked in a manner whereby the driver became liable for a parking charge at Salterns Place -31-36 Kirpal Road - Portsmouth - PO3 6FA for 02A -
Parking without the correct authorisation (ANPR). This si supported by camera images of the vehicle entering and exiting the car park. The signage which is clearly displayed at the entrance to and throughout the car park, states that this is private land and the car park is managed by Smart Parking Ltd. In accordance with the terms and conditions set out in signage, the parking charge is now payable to Smart Parking Ltd. (as the Creditor).

As we do not know the driver's name or current address, you the vehicle's keeper are now invited to either:

1. Pay the charge, or
2. If you were not the driver at the time of the event, please provide us with the driver's full name and current postal address using the contact details below and pass the charge to them. (Once this information is received, we will pursue the driver)

Re: Smart Parking PCN for parking on adopted road
« Reply #4 on: »
My online response to the PCN.

Have I made any errors?


-----Your Message-----
I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement, and there will be no admission as to who was driving and no assumptions can be drawn.

Since your Parking Charge Notice is a vague template, I require an explanation of the allegation and your evidence. You must include a close-up photograph of the sign you contend was at the location on the material date, as well as your images of the vehicle showing exactly where it was parked.

Please provide a detailed explanation of the reason for the Parking Charge Notice, because your notice does not explain it.





Please note that your ANPR camera only shows my vehicle on the public highway.

Re: Smart Parking PCN for parking on adopted road
« Reply #5 on: »
Better to post a picture of the PCN with personal info redacted. Wait for advice before replying to Not So Samrt.

Re: Smart Parking PCN for parking on adopted road
« Reply #6 on: »
https://ibb.co/yngm0zvL

https://ibb.co/dwFbqVhz

I now have 3 PCN's from Smart Parking
« Last Edit: November 01, 2025, 12:44:17 pm by DeadParrot »

Re: Smart Parking PCN for parking on adopted road
« Reply #7 on: »
We need to see the whole of the PCNs, not just a cropped expert from one.

Aside from any appeals (the one you have submitted for the first arguably doesn't actually appeal anything, as it doesn't say why no money is owed), I'd be raising the matter with the local council, advising them that Smart Parking are issuing PCNs to people parking on the public highway and asking them to intervene.

Re: Smart Parking PCN for parking on adopted road
« Reply #8 on: »
https://ibb.co/yngm0zvL

https://ibb.co/dwFbqVhz

I now have 3 PCN's from Smart Parking

You probably need to post all three PCN's showing both sides.

There's a lot of people on this forum who can help you but you need to show as much evidence as possible.

If, what you have indicated so far is true, Smart have been accessing your personal data from the DVLA for no reason whatsoever. This is quite serious as they effectively have access all Keeper details of UK registered motor vehicles.

If Smart were to pursue this claim then they'd probably divulge your personal data to a third party debt collector who will hound you relentlessly. Of course, we know that debt collectors are powerless and harmless parasites but Joe Public does not - hence why we do what we do.

Re: Smart Parking PCN for parking on adopted road
« Reply #9 on: »
Thanks for the help.

It's taken me a while but I've have managed to figure out how to scan, upload and edit !!

https://ibb.co/qMmvGGQ6

https://ibb.co/wNvqrbSp

https://ibb.co/y1htP7q

https://ibb.co/xKXPqvsy

https://ibb.co/dJxQzCpL

https://ibb.co/wNJ9QL53

I have some emails from Portsmouth City Council confirming that the road is adopted and parking tickets/charges are not enforceable 
« Last Edit: November 01, 2025, 09:14:40 pm by DeadParrot »

Re: Smart Parking PCN for parking on adopted road
« Reply #10 on: »
Every one of the images is the same to me.

Re: Smart Parking PCN for parking on adopted road
« Reply #11 on: »
If you are sure that the location is not relevant land and is indeed adopted, I wouldn't bother with trying to appeal this. I would go straight to a Letter of Claim (LoC) against (not so) Smart Parking for compensation under the Data Protection Act 2018 §186. You could put it like this:

Quote
LETTER OF CLAIM

Data Protection Act 2018 / UK GDPR – Unlawful obtaining and processing of personal data

Dear Sir or Madam,

I write to give you formal notice under the Pre-Action Protocol for Media and Data Protection Claims of my intention to bring proceedings against Smart Parking Ltd for breaches of the Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”).

1. Background
You have twice obtained my personal data from the Driver and Vehicle Licensing Agency (DVLA) and issued Parking Charge Notices in respect of a vehicle parked on Kirpal Road, Portsmouth, which is an adopted public highway maintained by Portsmouth City Council. The land is not private, is not a car park, and is therefore not “relevant land” for the purposes of Schedule 4 to the Protection of Freedoms Act 2012.

Your ANPR camera merely captured my vehicle driving on a public road. There is no lawful basis for you to have requested or processed my keeper data, nor to have asserted the existence of any contract, parking contravention, or debt.

2. Breaches alleged
Smart Parking Ltd has:
• obtained my DVLA keeper data without reasonable cause, in breach of the DVLA KADOE contract;
• processed and retained that data without any lawful basis under Article 6(1) UK GDPR;
• misrepresented a public highway as “private land” to justify that processing; and
• caused distress, wasted time and anxiety in having to rebut baseless notices and gather council evidence.

These acts amount to infringements of the UK GDPR, including Articles 5(1)(a)–(c) (lawfulness, fairness, purpose limitation and data minimisation) and Article 6(1) (lawful basis). Under section 168 Data Protection Act 2018, I am therefore entitled to compensation for both material and non-material damage arising from those infringements.

Your conduct constitutes a clear breach of the Data Protection Act 2018 §.168(1) and UK GDPR Articles 5(1)(a)–(c) and 6(1).

3. Required remedies
I require:
1. A written admission and formal apology for the unlawful acquisition and processing of my data;
2. Immediate deletion of all personal data obtained in relation to both PCNs and confirmation that it has not been shared with any third party;
3. A compensatory payment of £500 for each unlawful data acquisition, totalling £1,000, reflecting distress, wasted time and aggravating circumstances.

4. Future conduct
If you fail to provide a satisfactory response within 14 days of this letter, I will file a claim in the County Court for damages under the Data Protection Act 2018 §.168 and costs pursuant to CPR 27.14(2)(g).

If Smart Parking Ltd continues to process or disclose my personal data in relation to these incidents, including but not limited to disclosure to any third-party debt collection agency, or if you fail to delete and confirm deletion of my data within 14 days of this letter, I will treat that conduct as a continuing and aggravated breach. In those circumstances I will increase the compensation sought to reflect aggravated distress, additional loss of time, and any further misuse of my data, and I reserve the right to seek an uplifted sum in court. For clarity, the initial compensation sought in this letter is £1,000; continued or repeated unlawful processing and/or onward disclosure will substantially increase the quantum claimed.

I require all correspondence to be sent to the address shown above and a substantive reply by [insert date 14 days from issue].

Yours faithfully,

[Your name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Smart Parking PCN for parking on adopted road
« Reply #12 on: »
If you are sure that the location is not relevant land and is indeed adopted, I wouldn't bother with trying to appeal this. I would go straight to a Letter of Claim (LoC) against (not so) Smart Parking for compensation under the Data Protection Act 2018 §186. You could put it like this:

Quote
LETTER OF CLAIM


WoW  - Really ??

Thank you

Re: Smart Parking PCN for parking on adopted road
« Reply #13 on: »
If they have not lawful reason to request your data from the DVLA, then they have breached your GDPR. Do a search on your rights for GDR breach.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Smart Parking PCN for parking on adopted road
« Reply #14 on: »
Q.
Do I post the copy of the letter of claim or scan it and send it via their website?

There are 2 postal addresses for them. One is a PO box the other is an address on a trading estate.
If I posted the LOC as a signed for delivery, I don't believe either would be actually signed for.

Thoughts?