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Euro Car Parks Parking PCN- No valid payment/ validation to cover the duration of stay- Sainsbury’s Uxbridge

Upon entering the car park, the driver found a space, parked up at the disable bay displaying a Blue disability badge as the passenger held the disability blue badge and went. The sign showed maximum 3 hours free stay, The PCN I received states that the duration was 2 hours and 11 minutes which is within the allowed period. On 5th April 2024, I, the registered keeper, received a PCN through the post. I would like some help on this please.

The Link for the car park:
https://www.google.com/maps/place/Sainsbury's/@51.5484188,-0.4752247,3a,75y,52.94h,90t/data=!3m7!1e1!3m5!1sW9m2i0DYiNaJ6cyonnm26g!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fpanoid%3DW9m2i0DYiNaJ6cyonnm26g%26cb_client%3Dsearch.gws-prod.gps%26w%3D211%26h%3D120%26yaw%3D52.939133%26pitch%3D0%26thumbfov%3D100!7i16384!8i8192!4m14!1m7!3m6!1s0x48766e7901e6f3df:0xb66d9fa7c8b1fea2!2sSainsbury's!8m2!3d51.5486575!4d-0.4746943!16s%2Fg%2F1thxq3_b!3m5!1s0x48766e7901e6f3df:0xb66d9fa7c8b1fea2!8m2!3d51.5486575!4d-0.4746943!16s%2Fg%2F1thxq3_b?entry=ttu
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