Hello all
I hope this is a relatively straightforward case so posting here for help.
So as there is no confusion of dates of issue of PCN I will add a bit of background. Date of event 2 April. The vehicle is leased and lease company informed the registered keeper of the PCN on 16th April and that they had passed these details onto the parking company and to wait to receive the PCN before responding. The PCN has arrived today and redacted photo is attached here:
Image Whats App Image 2026 04 29 at 17 24 43 hosted on ImgBB
The issue is this: the reason for issue states Overstay.
Time in the car park is stated as 5hrs and 8 minutes but the driver paid for 6 hours. There was no overstay and the driver can't understand how this has been issued in the first place. The driver cannot go back to the car park and check signage as it was in Cornwall, a 4 hour drive away but a quick google shows the charge for 4 hours to be £4.80 and 6 hours = £6.00.
The driver has an online banking transaction showing payment was made to Napier Parking within 5 minutes of entering the car park for 6 hours of parking.
Obviously the driver wants to appeal but is it just a straightforward appeal or is there something the driver has missed/a 'gotcha' somewhere?