Author Topic: Debt Recovery letter - Failure to display valid permit  (Read 984 times)

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Debt Recovery letter - Failure to display valid permit
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Hi Guys,

Hoping I get get some assistance on how to proceed.

I've received a letter from these guys asking to pay £170 for an unpaid parking fine(please see attached in 2nd post).

It appears the driver entered the carpark to visit a retail store(which I believe was not the retail outlet where the fine was issued from) and parked where they found an empty space.

The surprising thing is, I the registered keeper only received the attached letter making me aware of the incident and fine. There has been no previous correspondences or letters prior to this, therefore I have had no opportunity to appeal or investigate the matter as I was totally unaware a fine had been issued. Therefore the fact they mention "You may have not responded to previous letters...." is a total lie and false.

For the record, the registered address is correct on my V5C form and has been since I've had the vehicle, so sending the letters to the incorrect address would not have been possible.

From searching, it appears the general consensus is to ignore, as they're powerless, however, I would just like some clarity on this for peace of mind.



Thanks!
« Last Edit: July 16, 2024, 02:58:29 pm by Jay Sparxx »

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Re: Debt Recovery letter - Failure to display valid permit
« Reply #1 on: »
Debt collectors can indeed be ignored, they are powerless, but Gemini may in the future decide to take the matter to court, which would need acting upon. You should keep an eye out for anything marked Letter of Claim or similar. If you go on the Gemini website there may be some information available on there about the parking charge in question.

Therefore the fact they mention "You may have not responded to previous letters...." is a total lie and false.
The use of the word 'may' suggests a possible reason for them not receiving a response, it's not necessarily a lie for them to say they have not received a response, although of course it's rather hard to respond to something one hasn't received.

Have you got out the physical V5C to check the address is correct? I don't say this to cast doubt on your version of events, but we've seen countless examples of people on the forum swearing blind that their address is correct, then when they check the document spotting some sort of error that explains the various bits of post going missing.

Re: Debt Recovery letter - Failure to display valid permit
« Reply #2 on: »
Debt collectors can indeed be ignored, they are powerless, but Gemini may in the future decide to take the matter to court, which would need acting upon. You should keep an eye out for anything marked Letter of Claim or similar. If you go on the Gemini website there may be some information available on there about the parking charge in question.

Therefore the fact they mention "You may have not responded to previous letters...." is a total lie and false.
The use of the word 'may' suggests a possible reason for them not receiving a response, it's not necessarily a lie for them to say they have not received a response, although of course it's rather hard to respond to something one hasn't received.

Have you got out the physical V5C to check the address is correct? I don't say this to cast doubt on your version of events, but we've seen countless examples of people on the forum swearing blind that their address is correct, then when they check the document spotting some sort of error that explains the various bits of post going missing.

Hi Thanks for the reply.

There isn't much I can do from the Gemini website, as they ask for Reg and PCN number to appeal a PCN, but as I do not have the latter I can't check. Either way, as they have passed on the debt to Debt recovery plus will they just tell me to contact them directly?

As for the V5C I have the physical copy to hand and looking at it as I type. The address is correct as per the demand letter, so not sure if letters were sent. However, doing some googling it appears others have reported the same( receiving the letter from DBR with no prior correspondence from other firms in the chain).

« Last Edit: July 16, 2024, 04:21:09 pm by DWMB2 »

Re: Debt Recovery letter - Failure to display valid permit
« Reply #3 on: »
That's the first time someone's shown a photo of the V5C in a 'hostage proof of life' style photo - I'd have been happy to take your word for it, just wanted to make sure you had actually checked! ;D

There isn't much I can do from the Gemini website, as they ask for Reg and PCN number to appeal a PCN, but as I do not have the latter I can't check.
The letter you uploaded from Debt Recovery Plus seemingly lists the PCN number in the top right. It might not bring anything up given that the charge has been passed to debt collectors, but worth a look. You could also submit a Subject Access Request to Gemini to get hold of a copy, but it may be worth waiting to see if they escalate to a claim before doing so.

Re: Debt Recovery letter - Failure to display valid permit
« Reply #4 on: »
That's the first time someone's shown a photo of the V5C in a 'hostage proof of life' style photo - I'd have been happy to take your word for it, just wanted to make sure you had actually checked! ;D



There isn't much I can do from the Gemini website, as they ask for Reg and PCN number to appeal a PCN, but as I do not have the latter I can't check.
The letter you uploaded from Debt Recovery Plus seemingly lists the PCN number in the top right. It might not bring anything up given that the charge has been passed to debt collectors, but worth a look. You could also submit a Subject Access Request to Gemini to get hold of a copy, but it may be worth waiting to see if they escalate to a claim before doing so.

 :D I had it to hand, so thought why not  ;)


Good spot, I missed that. So when checking this on the Gemini website it indeed says the below:

"It is no longer possible to appeal this Parking Charge Notice as it has been paid, cancelled or passed on to debt recovery.


Please contact the debt recovery firm if you wish to discuss this"


For the Subject Access Request is there guide/template on how to do this or what to include in the email for my case?(sorry I'm new to this).

Re: Debt Recovery letter - Failure to display valid permit
« Reply #5 on: »
Don't do a SAR unless and until after a claim has been issued. These days, we rely on the claimant issuing PoC that are so woefully inadequate as to render the claim deficient and that it should be struck out. If/when a claim is issued, you are only responding to the PoC and if you are fully informed before the claim is issued, you run the risk of them claiming that, despite the PoC being deficient, you had received a SAR and were fully aware of what the claim was about.

Anyway, please stop referring to it as a "fine". If you can find that word anywhere on your correspondence, I will pay it for you. What they are referring to is a speculative invoice from an unregulated private parking company for an alleged breach of contract with the driver.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Debt Recovery letter - Failure to display valid permit
« Reply #6 on: »
Don't do a SAR unless and until after a claim has been issued. These days, we rely on the claimant issuing PoC that are so woefully inadequate as to render the claim deficient and that it should be struck out. If/when a claim is issued, you are only responding to the PoC and if you are fully informed before the claim is issued, you run the risk of them claiming that, despite the PoC being deficient, you had received a SAR and were fully aware of what the claim was about.

Anyway, please stop referring to it as a "fine". If you can find that word anywhere on your correspondence, I will pay it for you. What they are referring to is a speculative invoice from an unregulated private parking company for an alleged breach of contract with the driver.

Ok, I'll refrain from doing an SAR as advised.

So going forwards, would it be best as already advised, to ignore this letter and any future ones, unless it's a letter of/before claim or a court claim?

My only concern is the additional costs to pay if it ever went to court.





Re: Debt Recovery letter - Failure to display valid permit
« Reply #7 on: »
We don’t need to see debt collector letters. As you have been advised, they are powerless to do anything. Ignore and please don’t waste our time by showing them to us.

They have already added the fake £70 fee to the original £100 charge. If this ever went to court, that fake added £70 would not be allowed.

If it ever got to court and a judge decided that you owed a debt to Gemini, it would be in the small claims track of the county court where costs are fixed. Of course, if the judge decided that your defence was valid, you would not owe them a penny and you could also ask for your own costs of up to £95 and any mileage/public transport/parking costs.

The fixed costs are the claimants £35 court fee and fixed legal costs of £50. So, in the worst case scenario, the amount at risk is ~£185 which is less than the claim would be for. Also, as long as it was paid in full within 30 days of judgment, there is no record of this on your credit file. It is completely expunged. The only way someone gets a CCJ on their credit record is if they fail to pay it within 30 days.

So, don’t show us any more debt collector letters. Do come back if you get a Letter of Claim (LoC) which is different from a debt collector letter as it must give you a minimum of 30 days to pay. A debt collector cannot send you an LoC. It must come from the claimant themselves or their appointed solicitor.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Debt Recovery letter - Failure to display valid permit
« Reply #8 on: »
We don’t need to see debt collector letters. As you have been advised, they are powerless to do anything. Ignore and please don’t waste our time by showing them to us.

They have already added the fake £70 fee to the original £100 charge. If this ever went to court, that fake added £70 would not be allowed.

If it ever got to court and a judge decided that you owed a debt to Gemini, it would be in the small claims track of the county court where costs are fixed. Of course, if the judge decided that your defence was valid, you would not owe them a penny and you could also ask for your own costs of up to £95 and any mileage/public transport/parking costs.

The fixed costs are the claimants £35 court fee and fixed legal costs of £50. So, in the worst case scenario, the amount at risk is ~£185 which is less than the claim would be for. Also, as long as it was paid in full within 30 days of judgment, there is no record of this on your credit file. It is completely expunged. The only way someone gets a CCJ on their credit record is if they fail to pay it within 30 days.

So, don’t show us any more debt collector letters. Do come back if you get a Letter of Claim (LoC) which is different from a debt collector letter as it must give you a minimum of 30 days to pay. A debt collector cannot send you an LoC. It must come from the claimant themselves or their appointed solicitor.

Thank you for your advice and additional information.

I'll come back if/when I receive a LoC as you advised. Until then, I'll ignore the debt collector letters.

On another note, would it be a good idea to email a complaint to the retailer itself to see if they can possibly cancel it? The Branch itself was closed(Sunday) as mentioned by the driver, so they visited the neighbouring retailer instead.
« Last Edit: July 17, 2024, 03:11:29 pm by Jay Sparxx »

Re: Debt Recovery letter - Failure to display valid permit
« Reply #9 on: »
On another note, would it be a good idea to email a complaint to the retailer itself to see if they can possibly cancel it? The Branch itself was closed(Sunday) as mentioned by the driver, so they visited the neighbouring retailer instead.
A 'complaint' might not be the best approach given the driver was seemingly on the business' private land without their permission (aka potentially trespassing). But there's nothing much to be lost by contacting them and appealing to their better nature. Whether they'll be able (or willing) to help will depend both on the company, and the nature of their contract with Gemini - it's not unheard of for these contracts to have clauses restricting the landowner's ability to intervene.

Re: Debt Recovery letter - Failure to display valid permit
« Reply #10 on: »
Hi Guys,

Received this today from DRP.

Is there anything for me to do now, is this the Letter of Claim ?

[/img]

Re: Debt Recovery letter - Failure to display valid permit
« Reply #11 on: »
Dunno. This is all I can see:



However, if it is from DRP, it will definitely not be an LoC. DRP are just useless and powerless debt collectors. An LoC will give you 30 days to pay, not the usual 14 that all these bottom-dwellers give you.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Debt Recovery letter - Failure to display valid permit
« Reply #12 on: »
Dunno. This is all I can see:



However, if it is from DRP, it will definitely not be an LoC. DRP are just useless and powerless debt collectors. An LoC will give you 30 days to pay, not the usual 14 that all these bottom-dwellers give you.

Hi, Not sure why it does not display in the message, so I'm trying again here:


[/img]
« Last Edit: August 15, 2024, 05:26:54 pm by Jay Sparxx »

Re: Debt Recovery letter - Failure to display valid permit
« Reply #13 on: »
It's not an LoC. Ignore it.

An LoC has to follow these Pre Action Protocols, so if any elementents are missing or different, it ain't an LoC. Para. 3 applies:

Pre Action Protocols for debt claims
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Debt Recovery letter - Failure to display valid permit
« Reply #14 on: »
Thanks , I'll ignore then.