Free Traffic Legal Advice

• a screenshot of the email I originally sent
• a screenshot of the auto reply email I received
• and to put 'unprocessed document' in the subject

Good afternoon,

Thank you for your correspondence. I have now reviewed your case file and set out my response below.

Firstly, to clarify, you state in your correspondence that “no Judgment has been issued in this matter.” Unfortunately, this is incorrect. Judgment was requested on 2 July 2025 and granted on 3 July 2025 for the outstanding balance of £291.60. However, it is noted that you have since made an application to set aside the Judgment, which has now been granted by the Court.

In your Letter of Claim response, you did not provide any personally identifiable information. As a result, it was necessary to request this from you. While we acknowledge that your response was dated 9 June 2025, due to the high volume of correspondence received by our office, your response was not reviewed or added to the case file until 13 June 2025. We trust you will understand that it is not reasonable to expect all correspondence to be actioned on the same day it is received. By that time, the claim had already been submitted to the Money Claim Online (MCOL) system, as shown below. You will also note that no defence was submitted in relation to this claim.

Claim History
•You submitted a claim on 09/06/2025 at 14:47:52
Your claim was issued on 10/06/2025
You submitted a judgment against [Name] on 02/07/2025 at 11:33:57
• Your judgment against [Name] was issued on 03/07/2025 at 19:09:31
A bar was put in place for [Name] on 18/07/2025
The bar in place for [Name] was removed on 18/07/2025
An application to set aside (remove) judgment against [Name] was submitted to the court on 18/07/2025
The application to set aside (remove) judgment against [Name] was granted on 18/07/2025
• A bar was put in place for [Name] on 21/07/2025
Now that the Judgment has been set aside, it is no longer necessary to continue

In relation to your request for evidence, please find attached the Notice to Keeper and Final Reminder that were issued to you as the registered keeper, by our client. Where specific documents have not been provided, this is because your request was considered to be either disproportionate or not relevant to the substantive issues in dispute. We respectfully refer you to paragraph 2.1(c) of the Pre-Action Protocol and remind you that both parties are expected to act reasonably and proportionately.

DCB Legal cannot prevent you from raising complaints with any relevant regulatory bodies.

Now that the Judgment has been set aside, it is no longer necessary to continue correspondence in relation to a case that will be closed. Should you have any further questions or queries relating to the issuance of the original parking charge, these should be directed to the British Parking Association.

I trust this clarifies matters and our position is clear.

I now consider this matter to be closed.

Firstly, we apologise for any inconvenience caused.

For clarity, Judgment was previously entered in default on 03/07/2025. The Judgment was then set aside by the Court on 18/07/2025 as a response had been made to the Claim Form, prior to the Judgment being entered.

It ought to be noted, our Letter of Claim was sent to you on 09/05/2025, affording you 30 days to dispute the matter or make payment. We can confirm we received an email from yourself on 26/05/2025 and in response we requested further information on 29/05/2025 in order for us to locate your file. It is noted that details had been provided on 09/06/2025, however your email was not added onto the file until 13/06/2025, which was after the Claim had been issued on 10/06/2025. Following receipt of the details provided, all evidence in relation to the Charge was provided to yourself on 02/07/2025. For ease of reference, please find attached all evidence in relation to the Charge.

Now that Judgment has been set aside and a Defence has been filed, we can confirm our Client intends to proceed with the Claim as it remains their position that the Charge was issued correctly.

Should you be unsure of your position, you may wish to seek your own independent legal advice.

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.
In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.
Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.
If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.