Hi folks
PCN just received, no appeal made yet (I took the advice given on another thread re. not confirming the driver's identity!).
Situation:
- I have two vehicles, both are registered with Apcoa Luton Drop Off for Autopay. Unfortunately Apcoa's Heathrow website only allows one vehicle to be registered for Autopay which I had forgotten about
- I recently made a drop off at Heathrow T4 and intentionally did not make manual online payment believing Apcoa Autopay would take care of it. The vehicle I used was not the one registered with Apcoa Heathrow Autopay
Why Apcoa's Heathrow Autopay site can't support multiple vehicle registrations when their Luton one can seems a bizarre gap to me. My instinct was to appeal on the basis I can demonstrate intent to pay by having both vehicles registered with their Luton Autopay, their Heathrow Autopay vehicle registration limit increases the chance significantly of errors such as this one, having to remember to change the vehicle each time I do a drop off makes the Autopay feature pointless.
Having said that, I realise it's a gamble they'll waive the PCN, and I suspect the advice here will be to take a more certain route towards that outcome. I would welcome thoughts, thank you as always.