Author Topic: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath  (Read 2574 times)

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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #30 on: »

The above is not quite correct. Paragraph 13 is about the obligations on the creditor and the Keeper. Paragraph 14 is about the obligations on the creditor and the Hirer.

Corrected - thanks!

Quote
In particular:

• Paragraph 13(2) requires that the following documents be served with the NtK:
o (a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
o (b) a copy of the hire agreement; and
o (c) a copy of a statement of liability signed by the hirer under that hire agreement.

• Paragraph 14(1) states that a creditor may only pursue the Hirer if they are unable to pursue the Keeper and have fully complied with the requirements of Paragraph 14(2).

• Paragraph 14(2) requires that the NtH must be accompanied by:
o (a) A copy of the Notice to Keeper;
o (b) The documents listed in Paragraph 13(2).

As clearly stated in paragraph 14(2)(a), alongside the ‘Notice to Hirer’, the operator must give the hirer a copy of the notice to keeper, as well as the documents mentioned in paragraph 13(2).

ParkingEye has failed to provide me (as Hirer):

• The Notice to Keeper;
• A copy of the hire agreement;
• A copy of the signed statement of liability;
• A statement from the hire company confirming the hire details.



Could you give your approval for the overall response before I submit it?



Quote
POPLA Rebuttal – Response to Operator’s Evidence
Appellant: xxxx (Hirer)
POPLA Reference: xxxx
Parking Charge Notice: xxx/xxx
Vehicle: xxxx

Introduction

I note that ParkingEye has provided no response whatsoever to the central grounds of my appeal, namely:

  • Their non-compliance with the Protection of Freedoms Act (PoFA) 2012, Schedule 4, Paragraphs 13 and 14; and
  • The absence of any evidence as to the identity of the driver.

The operator’s failure to engage with or rebut these material points may reasonably be interpreted as a concession that the requirements of Schedule 4 have not been met, and this omission significantly undermines the enforceability of their claim.


1. Failure to Address or Refute PoFA Non-Compliance

ParkingEye has failed to address or rebut the central ground of my appeal: that their Notice to Hirer (NtH) does not comply with the requirements of the Protection of Freedoms Act 2012 (Schedule 4).

To lawfully transfer liability from the vehicle-hire company (as Keeper) to me (as Hirer), the Operator must meet the strict conditions set out in Paragraphs 13 and 14 of Schedule 4.

In particular:

•   Paragraph 13(2) requires that the following documents be served with the NtK:
o   (a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
o   (b) a copy of the hire agreement; and
o   (c) a copy of a statement of liability signed by the hirer under that hire agreement.

•   Paragraph 14(1) states that a creditor may only pursue the Hirer if they are unable to pursue the Keeper and have fully complied with the requirements of Paragraph 14(2).

•   Paragraph 14(2) requires that the NtH must be accompanied by:
o   (a) A copy of the Notice to Keeper;
o   (b) The documents listed in Paragraph 13(2).

As clearly stated in paragraph 14(2)(a), alongside the ‘Notice to Hirer’, the operator must give the hirer a copy of the notice to keeper, as well as the documents mentioned in paragraph 13(2).

ParkingEye has failed to provide me (as Hirer):

•   The Notice to Keeper;
•   A copy of the hire agreement;
•   A copy of the signed statement of liability;
•   A statement from the hire company confirming the hire details.

As these documents were not included, the Operator has not met the statutory conditions under PoFA Schedule 4 for transferring liability from the Keeper to the Hirer.

Instead, their evidence bundle appears to rely solely on standard template documentation that does not satisfy the statutory requirements to pursue a Hirer.

The operator’s failure to engage with or rebut these material points may reasonably be interpreted as a concession that the requirements of Schedule 4 have not been met and that they cannot meet the conditions required to hold the Hirer liable. Without these documents, there is no legal transfer of liability under PoFA.


2. No Evidence of the Driver’s Identity

Since ParkingEye has failed to comply with PoFA and has also not provided any evidence of the driver’s identity, they are unable to pursue the Hirer (me) on any basis.

There is no legal presumption that the Hirer was also the driver. As cited in my original appeal, the ruling in VCS v Edward (2023) makes it explicitly clear that:

“It is not open to a parking company to rely on a presumption, or even the balance of probabilities, to assert that the keeper was the driver.”

This principle clearly applies to hirers as well, especially when the parking operator has failed to establish a legal basis under PoFA.

3. Operator’s Evidence is Non-Responsive

The entire operator’s submission appears to be a generic template, likely used in other unrelated appeals. It does not engage with, let alone refute, the legal points I raised.

Notably:

  • There is no mention of the requirements under Paragraph 13(2) or 14 of PoFA;
  • No attempt to rebut my analysis of their defective NtH;
  • No acknowledgement of their misstatement of law in earlier correspondence where they incorrectly cited Paragraph 9 (which only applies to Notices to Keepers);
  • No evidence provided to establish driver liability.
In summary, ParkingEye has provided no evidence that supports their case against me as the Hirer, and their response appears to rely on a hope that POPLA will overlook their procedural and legal failings.

Conclusion

I respectfully request that POPLA allow this appeal. The Operator has failed:

  • To comply with the statutory requirements to transfer liability to a Hirer;
  • To produce any evidence identifying the driver; and
  • To engage substantively with any of the key issues raised.

As a result, this charge is legally unenforceable against me and must be cancelled.
« Last Edit: August 02, 2025, 12:36:27 pm by fezster »

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #31 on: »
• Paragraph 13(2) requires that the following documents be served with the NtK:
o (a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
o (b) a copy of the hire agreement; and
o (c) a copy of a statement of liability signed by the hirer under that hire agreement.

Still not quite right! There is no way the creditor could serve copies of those documents with the NtK as at that stage, they have no idea whether the vehicle is rented.

The claim that “Paragraph 13(2) requires that the following documents be served with the Notice to Keeper (NtK)” is legally incorrect and reflects a misunderstanding of PoFA Schedule 4.

Paragraph 13(2) of Schedule 4 does not impose any obligation to serve documents with the Notice to Keeper. Instead, it sets out the conditions under which the Keeper (the lease/hire company) may avoid liability for a parking charge.

Specifically, Paragraph 13(2) states that the Keeper may transfer liability to the Hirer only if, within 28 days of receiving the NtK, the Keeper provides the creditor with:

(a) A statement confirming the vehicle was hired to a named person;
(b) A copy of the hire agreement;
(c) A copy of a statement of liability signed by the Hirer.

These documents are not served with the NtK, nor are they the Keeper’s obligation to send to the Hirer. They are sent by the Keeper to the creditor to shift liability away from themselves.

The requirement to serve these documents on the Hirer arises under Paragraph 14(2), which governs the creditor’s ability to pursue the Hirer. It states that the Notice to Hirer must be accompanied by:

• A copy of the original Notice to Keeper;
• The documents listed in Paragraph 13(2).

So, the creditor, not the Keeper, must serve these documents on the Hirer—and only if they wish to lawfully transfer liability under PoFA.

Summary

Paragraph 13(2): Governs the Keeper’s ability to avoid liability by supplying documents to the creditor.
Paragraph 14(2): Governs the creditor’s obligation to serve those documents on the Hirer if they wish to transfer liability.

Your original statement confuses these roles and misattributes the obligation to the Keeper. This distinction is critical in determining whether liability has been lawfully transferred under PoFA.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #32 on: »
Ahh.... yes, I totally missed that.

Here it is updated:

Quote
1. Failure to Address or Refute PoFA Non-Compliance

ParkingEye has failed to address or rebut the central ground of my appeal: that their Notice to Hirer (NtH) does not comply with the requirements of the Protection of Freedoms Act 2012 (Schedule 4).

To lawfully transfer liability from the vehicle-hire company (as Keeper) to me (as Hirer), the Operator must meet the strict conditions set out in Paragraphs 13 and 14 of Schedule 4.

Paragraph 13(2) states:

The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given—

• (a) a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
• (b) a copy of the hire agreement; and
• (c) a copy of a statement of liability signed by the hirer under that hire agreement.


Paragraph 14(1) states that a creditor may only pursue the Hirer if they are unable to pursue the Keeper and have fully complied with the requirements of Paragraph 14(2).

Paragraph 14(2) requires that the NtH must be accompanied by:

o (a) A copy of the Notice to Keeper;
o (b) The documents listed in Paragraph 13(2).

As clearly stated in paragraph 14(2)(a), alongside the ‘Notice to Hirer’, the operator must give the hirer a copy of the notice to keeper, as well as the documents mentioned in paragraph 13(2).

ParkingEye has failed to provide me (as Hirer) any of these relevant documents:

• The Notice to Keeper;
• A copy of the hire agreement;
• A copy of the signed statement of liability;
• A statement from the hire company confirming the hire details.

As these documents were not included, the Operator has not met the statutory conditions under PoFA Schedule 4 for transferring liability from the Keeper to the Hirer.

« Last Edit: August 02, 2025, 01:05:01 pm by fezster »

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #33 on: »
You may want to remind the POPLA assessor that you are appealing as the Hirer and therefore cannot be liable for the charge! Just quoting PoFA to the assessor without establishing that the driver is not identified and your capacity as the appellant is that of the Hirer.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #34 on: »
You may want to remind the POPLA assessor that you are appealing as the Hirer and therefore cannot be liable for the charge! Just quoting PoFA to the assessor without establishing that the driver is not identified and your capacity as the appellant is that of the Hirer.

Thank you. Added to the introduction and edited the Conclusion slightly.

Other than that, would you say this is enough for me to submit?

Quote
Introduction
I am appealing as the Hirer of the vehicle to which this Parking Charge Notice relates. The driver has not been identified.

I note that ParkingEye has failed to address the central grounds of my appeal, namely:

1. Their non-compliance with the Protection of Freedoms Act (PoFA) 2012, Schedule 4, Paragraphs 13 and 14; and
2. The absence of any evidence as to the identity of the driver.

The operator’s failure to engage with or rebut these material points may reasonably be interpreted as a concession that the requirements of Schedule 4 have not been met. Accordingly, there is no lawful basis to transfer liability for this charge to me as the Hirer.


Quote
Conclusion

I respectfully request that POPLA allow this appeal. The Operator has failed:
•   To comply with the statutory requirements to transfer liability to a Hirer;
•   To produce any evidence identifying the driver; and
•   To engage substantively with any of the key issues raised.

As a result, this charge is legally unenforceable against me, as the Hirer, and must be cancelled.


Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #35 on: »
Should be. Personally, I would throw in putting the operator to strict proof that it holds a valid contract flowing from the landowner to issue PCNs in their own name. It wouldn't be the first time that this operator has failed to provide an unto date contract.

Have a search for some recent POPLA appeals where this has been added to the POPLA appeal. I have this from the LoC template:

Quote
Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #36 on: »
I found the following (posted by you) from this thread: https://www.ftla.uk/private-parking-tickets/eurocarpark-sainsbury-s-ilford-parking-pcn-overstayed-90min-free-parking/msg80767/#msg80767

I did originally have a section on the ambiguity of the location but removed it (see my post here). I wasnt sure I could add it as it relates to the NtK, which technically I had not received (although the lease company sent a copy of it).

Can I introduce this now, given I did not put it in my original appeal?

This is what I have (and included the section from your post above). I'm a bit unsure of this entire section, so would appreciate if you could provide any pointers if Im on the right track.

Quote
The Notice to Keeper Fails to Identify the Relevant Land – No Keeper Liability Under PoFA 2012

Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) allows a parking operator to hold a vehicle’s registered keeper liable only if the Notice to Keeper (NtK) strictly complies with the requirements set out in Paragraph 9.

Paragraph 9(2)(a) states that the notice must:
"specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates."

The NtK issued by Parking Eye merely states “ASDA BEXLEYHEATH” as the location, without giving the full postal address or any further detail. This is wholly inadequate to satisfy the requirement to identify the “relevant land” under PoFA.

Importantly, there are two ASDA locations in Bexleyheath:

1. ASDA Bexleyheath Superstore – The Broadway, Bexleyheath DA6 7BN
2. ASDA Petrol Station – Crook Log, Bexleyheath DA6 8EQ

Without a full and specific address on the PCN, there is no way for the registered keeper to determine where the vehicle was alleged to have been parked, and no fair opportunity to verify or contest the claim. This ambiguity is material and renders the notice non-compliant with PoFA, and as such, the keeper cannot be held liable.

As a result, the NtK fails to specify “the relevant land” as required under PoFA Schedule 4 Paragraph 9(2)(a), and Parking Eye has not met the conditions required to transfer liability from the unknown driver to the keeper. This step is necessary for them to subsequently transfer the liability to myself (the Hirer).

The operator is also put to strict proof that they held a valid contract with the landowner to operate and issue PCNs at “ASDA BEXLEYHEATH”. Any evidence submitted must be unredacted and must include all elements required under Section 14.1(a) to (j) of the Private Parking Single Code of Practice (PPSCoP).

Before issuing any parking charges, the operator must hold written confirmation from the landowner that includes:

1. Identity of the landowner
2. A boundary map of the managed land
3. Any applicable byelaws
4. Permission granted and its duration
5. Parking terms and conditions (e.g. free periods, tariffs, exemptions)
6. Method of issuing charges (e.g. windscreen or post)
7. Responsibility for obtaining consents (e.g. planning, signage)
8. Documentation to be supplied to authorised bodies on request
9. Approach to handling appeals

All of the above must be evidenced in full and unredacted if the operator relies on landowner authority. A simple letter of authority does not satisfy the requirements of section 14.

As there is no lawful basis to pursue the keeper, the liability cannot be transferred to the Hirer, therefore the PCN is invalid and this appeal must be upheld.

« Last Edit: August 02, 2025, 08:47:05 pm by fezster »

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #37 on: »
It's just POPLA. You can introduce what you like in your POPLA appeal. It has nothing to do with your initial appeal to the operator.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #38 on: »
My appeal to POPLA has already been submitted, though (without this point in it). The POPLA email to submit comments says:

Quote
Please note that these comments must relate to the grounds of appeal you submitted when first lodging your appeal with POPLA, we do not accept new grounds of appeal or evidence at this stage

That's why I asked - can this be introduced at this stage?

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #39 on: »
If you are talking about responding to the operators evidence, then you cannot introduce new appeal points. However, you can see if the operator has rebutted all your appeal points and if. not, highlight those to the assessor. If the operator has introduced something that was not in your initial appeal, then you can rebut that.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #40 on: »
Sorry if I'm being dim, I'm confused on what to do now.

In the context of my appeal, can I (should I?) be introducing the location and/or landowner permission in my operator evidence rebuttal? Or should I stick to only my original arguments of not complying with POFA schedules 13 and 14?

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #41 on: »
You can introduce it but the assessor may choose not to consider it. Just throw the kitchen sink in there and see what happens. It's only POPLA and any adverse decision is not binding on you, so stop worrying or overthinking it.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #42 on: »
Thanks. I'll send what I have in the next couple days, after I've had a chance to structure it a little better.

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #43 on: »
Here is the full appeal with the above points included - please could I have some feedback before I submit it.

https://drive.google.com/file/d/1UOPogRIT19gVGtgAEaF8j7YBbDmL2WRL/view?usp=sharing

Re: Parking Eye PCN – Overstayed by 17 mins – ASDA Bexleyheath
« Reply #44 on: »
Good to go.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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