3. Parking company admits technical error but still sends parking charge notices
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Re: Parking company admits technical error but still sends parking charge notices
« Reply #30 on: »
Thanks for reply and sorry for confusion.

There were 2 pcns received on consecutive days from the same parking lot. Both appealed by me the hirer. 1 appeal was rejected and is now at POPLA.

The other appeal received no reply from PE for over 35 days and subsequent communication from me has also received no reply.

The hire company charged me an administrative fee of £35 per PCN processed and when I told them that the charges were unfair and that I will be appealing both they offered to refund the admin fee if I can demonstrate that my appeals have been successful successful. I am now awaiting the outcome of POPLA for one but am unsure what to do about the appeal that has received no reply.

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Re: Parking company admits technical error but still sends parking charge notices
« Reply #31 on: »
If you've not had a response to an appeal within the required deadline, yo make a formal complaint to PE and demand they respond within 7 days otherwise you will make a formal complaint to the BPA. Do not do a SAR at this stage.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: Parking company admits technical error but still sends parking charge notices
« Reply #32 on: »
I believe a formal complaint has already been made - if so and that has not been responded to promptly, I'd go straight to making a complaint to the BPA.
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Re: Parking company admits technical error but still sends parking charge notices
« Reply #33 on: »
I received a letter cancelling the charge for the first ticket.
Now just awaiting POPLA for the second.
Thanks for all help 😃
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