Also need to know the name of the unregulated private parking company (PPC) that is authorised to manage the car park. In other words, what is the name of the entity on the contractual signage in the car park.
Also, is the towing company who is holding your car the same company or is it a separate entity that was contracted by the PPC to do so?
• Section 54 of PoFA (Chapter 2) explicitly prohibits clamping, towing, or immobilising vehicles parked on private land without lawful authority.
• "Lawful authority" is clearly defined under PoFA (Section 54), typically applying only to the police, local authorities, statutory bodies, or specific legal situations authorised by statute.
• A private parking company or towing company operating purely under a civil contract does not have lawful authority under PoFA to clamp or tow vehicles.
• Civil contracts or signage terms cannot override statute law. Signage may only establish contractual liability for a charge (PCN) but not authorise towing or clamping.
Without knowing the answers to my questions above, the parking company's primary defence (assuming they are the same intitiy that towed and has your vehicle) appears to rely on contractual signage stating that a valid MOT is required to park:
• Even if clearly displayed, such signage is only capable of forming a civil contract for a monetary charge. It cannot legally authorise the removal (towing) of a vehicle without explicit statutory permission or lawful authority.
• Under PoFA Section 54(1) and reinforced by the explanatory notes at Section 212, any implied contract formed by signage explicitly does not grant lawful authority to clamp or tow.
• Your strongest argument here is that no matter what their signage states, the parking company's actions in physically removing (towing) your vehicle were illegal and contrary to statute.
In addition to the illegal removal, there are several procedural errors strengthening your case:
• Failure to contact the registered keeper: A private towing company removing a vehicle from private land without attempting DVLA enquiries or contacting the police to ascertain ownership is highly improper.
• No formal notification: The firm’s ongoing refusal to formally notify you, coupled with lack of clarity about vehicle status, strengthens your position that their actions are unreasonable.
• Refusal to release vehicle upon proof of ownership: Denying access to the vehicle despite you having keys, identification, and a photograph of the V5C is unreasonably obstructive, arguably intended to maximise storage charges unlawfully.
Your claim correctly seeks either the return of the vehicle or its monetary value, which is the correct legal remedy but what about the storage costs?:
• Under common law (conversion and trespass to goods), unlawful interference with your property (the vehicle) entitles you to claim damages equivalent to the property's value or restitution of the property itself.
• Conversion/Trespass to Goods: The act of towing, holding, and refusing to release your car constitutes a classic example of conversion (unlawful dealing with someone's property) and trespass to goods (wrongful interference). This forms a strong secondary basis for your claim beyond PoFA.
You will need:
• Photographic evidence of signage (or lack thereof) at the entrance/exit to support visibility arguments.
• Correspondence with the towing company demonstrating refusal to cooperate.
• Proof of your attempts to retrieve the vehicle (e.g., phone records, emails, any written notes of conversations).
You should seek confirmation from DVLA that no enquiry has been made by the towing company to ascertain your details. This evidence would strongly support your claim of procedural failure.
Claim additional costs clearly, including:
• Court fees
• Travel expenses incurred to visit their offices unsuccessfully
• Loss of use of the vehicle
• Reasonable costs related to pursuing the claim (stationery, postage, etc.)
You have a compelling claim based firmly in statute (PoFA) and supported by clear, relevant case law regarding conversion of goods. While nothing in court is ever guaranteed, the law strongly favours you in this scenario.