Author Topic: Norwich Traffic Control PCN - Unauthorised Parking - St Anne's Quarter, Norwich  (Read 17461 times)

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So the deadline for payment of court fees has been and gone. No further contact from BWLegal.

How does the process work from this point? Will I only hear anything now if the court fees were not paid or the claim is subsequently discontinued?

It would do no harm for you to contact the court and verify the status of this.
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Thanks - called the National Admin Centre who advised that this specific fee had not been paid, but there was a note on file that a fee had been paid back in July. Their advice was to contact Norwich to seek explicit confirmation of the situation.

I emailed Norwich and got an automatic response which basically said 'we're too busy, and will not respond to emails requesting updates'.

I assume that the fee paid was for the now-vacated hearing at St Helens, so the question is whether this is then automatically applied against the Norwich hearing?

Call Norwich first thing in the morning usually the best time. This is one case when telephone makes sense.

Thanks for the response.

I assume it's a case of playing the system with my responses in order to get through to Norwich, and hoping I get a helpful person on the other end?

My first port of call this morning was to call Norwich, and it directed me to hang up and call the National centre if my call related to a civil case.

Alternatively, I'm able to pop in in person if that's an alternative that would work?

You should continue on the basis that the hearing is going ahead and the claim remains live unless and until you receive formal written confirmation that it has ended. An N279 (Notice of Discontinuance) is one way the claim ends, but it is not the only way. The claim can also end by the court striking it out, including where a directions order states that failure to pay the hearing fee by a specified deadline will result in strike-out. In practice, youshould not stop preparing simply because BW Legal go quiet or because no further letters arrive. Administrative delay is common and the absence of correspondence is not reliable evidence that the claim has been discontinued or struck out.

On the hearing fee point, an earlier payment made for a vacated hearing does usually remain attached to the same claim, and in many cases HMCTS will treat that fee as paid for the re-listed final hearing. However, it is not safe to assume it automatically “transfers” in the sense that the new hearing centre will necessarily show it as satisfied. When a hearing is vacated and the matter is re-listed at a different hearing centre, payments can sometimes sit on the court file as paid but not properly allocated to the new hearing date, or the local court record can still show the fee as outstanding until someone manually reconciles it. The practical consequence is that the only reliable approach is to verify what the court system currently shows for the hearing fee status on that claim.

The correct immediate step is therefore to contact the court to obtain explicit confirmation of the fee position, not to speculate. Telephone contact first thing in the morning is usually the most effective. If Norwich court routes civil enquiries to the National Administration Centre, then you should ask that centre to check the fee status on the claim record and confirm whether the hearing fee is recorded as paid, and if so, on what date, and whether it is treated as satisfying the fee requirement for the upcoming Norwich hearing. You should make a clear contemporaneous note of the date and time of the call, the name or identifier of the person spoken to if given, and exactly what was said the system shows. If email updates are refused, which is common, you should still ask for a note to be placed on the court file recording the enquiry and the advice given.

In short, you proceed as though trial is happening unless you receive an N279 or a court order or written confirmation that the claim has been struck out or vacated. The hearing fee question must be resolved by checking the court record because earlier payment often applies to the same claim but cannot be treated as automatically reconciled to a re-listed hearing without confirmation.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks, b789.

Just called in to the Court whilst I was passing, and spoke to a helpful chap on the back office.

Confirmed what you said about payments transferring, but this hadn't been noted until I raised it with him.

Payment has been transferred over, and marked as paid. Onwards we go...
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Just in terms of checking my 'onward actions', what do I need to do, and what should I expect over the course of the next three weeks?

I note that the main Direction is that "Each party must deliver to the other party and to the court office copies of all documents on which that party intends to rely at the hearing no later than fourteen days before the hearing.".

For my part I have my paginated bundle that was originally prepared and submitted for the vacated St Helens hearing, comprising:


  • Witness Statement
  • Copy of Brennan v PPS
  • Copy of Vehicle Control Services Ltd v Ian Mark Edward
  • Annotated photographs showing locations of missing/illegible signage, taking from my video of the site
  • Annotated version of NTC's site plan, showing locations of illegible/missing signage

Other than making the necessary amendments to the bundle to reflect the move to Norwich, are there any other amendments I need to make to my own bundle, before re-submitting it on or before 25th December?

(n.b. Will the existence of the Christmas holiday impact upon certain service dates?)

I assume that BWLegal will also be submitting their own revised bundle, and would guess that I may receive it a little before the deadline owing to their likely Christmas shut-down.  I take it that we're expecting it to be the same but for, perhaps, the inclusion of their supplemental evidence dated 24th June and, potentially, being amended to 'cure' the Eden Moore situation?

Is there anything else I need to be doing in the interim?

As no previous images exist due to the site owner deleting them all, I need to see all the original documents and what I provided to you. Also, please give me all the relevant dates for the hearing.

I am about to begin a two day journey tomorrow and will likely only have limited comms for the next 3 days at least and I will be 6 hours behind you until some time early to mid January, so if I don't answer immediately, I will be trying to catch up over the course of the next week.

There should not be anything that needs updating but without seeing it all, it is difficult to answer. What you DO NOT do is send anything until the actual deadline. However, if it was already sent for the previous hearing, there should not need to be any thing else sent.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi b789

I've re-uploaded everything to Google Drive, which should now be visible at this address:

https://drive.google.com/drive/folders/1Pl6JWUnidWTdy-QyQpqKjj-exgYbMKn9?usp=drive_link

Everything substantive should be there, including the initial back-and-forth with BWLegal which is referred to in my defence.  The other relevant documents (NTD, NTK, Claim Form, and their N180) are in a single document bundle.

This should cover off everything that we've done so far, but please let me know if there's anything missing.

The Witness Statement dated 10/06/2025 was submitted in anticipation of the St Helens hearing, so BWLegal will already have had sight of this.

Thanks again for all your assistance so far.

A quick update on this one.

BW Legal's court bundle has arrived with me today.  It is simply a re-print of the previous bundle from June, prepared in anticipation of the St Helens hearing, with the later additional witness statement from 27th June appended to the end.  I've not uploaded it to the Google Drive link, as it is identical to the previous two documents, which I have already uploaded.

Perhaps noteworthy is that neither of Eden Moore's witness statements have been amended, and both state that she has conduct of the matter under the supervision of her principal.

I also received a response to the Drop Hands letter under separate cover, marked Without Prejudice Save as to Costs which I have uploaded as 'BW Legal WP Offer'.  As a brief summary:

  • Our client's position is that the PCN has been issued correctly and that you are liable for the balance
  • We deny your allegation that Eden Moore has conducted unauthorised litigation.  If you believe this to be the case, you may escalate it to the relevant body
  • Your Drop Hands offer is declined.  Our client remains confident that, if the claim proceeds to a hearing, the court will find in their favour.
  • Without prejudice, save as to costs, our client will accept £180 to settle the matter. The offer is valid until 4pm on 31st December 2025.

The 'Save as to Costs' nature of the letter feels interesting, as it's clearly an attempt to double-down on their belief that they will win at court, and create a sense of added jeopardy to try and pressure me into paying them £180.

Given the jeopardy that it will also create for them, doubly so with the 'unauthorised conduct' issue, does this increase the possibility of a last minute discontinuance by the claimant?

Quote
The 'Save as to Costs' nature of the letter feels interesting, as it's clearly an attempt to double-down on their belief that they will win at court
I'm not sure I'd read too much into that. It is entirely normal for settlement offers to be made on a without prejudice save as to costs basis.

I'm still reviewing everything but because Mazur was published after the initial WS was drafted, I have a couple of amendments you must make to your bundle.

You need to add a new paragraph #8 with its own sub-heading and edit all subsequent paragraph numbers accordingly as follows:

Quote
Claimant’s witness asserts conduct of litigation

8. The Claimant’s witness, a BW Legal paralegal, states at paragraph 1 of her witness statement (and repeats the same statement again in the Claimant’s later ‘additional evidence’ statement), signed under a statement of truth, that she has ‘conduct of the litigation’ subject to supervision. The conduct of litigation is a reserved legal activity under the Legal Services Act 2007. If that statement is correct, it describes an arrangement that is not permitted for an unauthorised person and is capable of amounting to a criminal offence under the Act; if it is not correct, then the Claimant has nonetheless twice advanced a plainly inaccurate assertion under a statement of truth. In either case, the Court is respectfully invited to treat this as materially undermining the reliability and weight of the Claimant’s evidence and submissions; and, further, to note that in Mazur & Anor v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB) the High Court reaffirmed that an unauthorised person cannot ‘conduct litigation’ even under supervision.

Also, you need to edit every page that has a court header from "St Helens" to "Norwich".

Get on with that and I will come back with any more changes that may be required before you resubmit your bundle to Norwich. You must NOT submit anything until the deadline at 4pm on Wednesday 24th December. If you want to submit it to the court as a physical bundle, then by all means do so but ideally on 24th December. You must also submit it to the claimant through BW Legal but you can do that electronically and you should definitely leave that until 4pm on 24th December. I'll hazard a guess that there will be no one to go through it until at least the 29th, if not the 2nd or even the 5th January.
« Last Edit: December 19, 2025, 04:42:11 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks b789 - I shall make those amendments, and await anything else you might wish to advise.

Should I also add a copy of the Mazur judgment as an addtional item of evidence, in the same way as Brennan and Edward?

You should not add Mazur as an exhibit in the same way as Brennan and Edward.

Brennan and Edward are being used in your bundle because they are 'persuasive' county court appeal decisions/transcripts and you are asking the judge to be 'persuaded' by their reasoning. Mazur is different. It is a High Court decision and is binding on the county court, so it is not something you need to “prove” by exhibiting it in the way you would a persuasive authority.

If you want to be belt-and-braces, you can cite Mazur in the witness statement or in a short case list/skeleton with the full neutral citation and the proposition you rely on, but it is not necessary to attach the full judgment as evidence.

The neutral citation you would use is:

Mazur and Stuart v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB) (High Court, King’s Bench Division; judgment 16 September 2025).

The core proposition (the “legal point” you are relying on from Mazur) is essentially:

“Conduct of litigation” is a reserved legal activity under the Legal Services Act 2007, and it must be carried out by an authorised (or otherwise properly exempt) person.
Supervision by a solicitor does not, by itself, entitle an unauthorised fee-earner/paralegal to “conduct the litigation”. In other words, you cannot cure lack of entitlement simply by adding “under supervision”.

So, when you’re framing it for the court, the “proposition” you extract is along the lines of:

“The Claimant’s witness (a BW Legal paralegal) expressly asserts that she has “conduct of the litigation” under supervision, but the conduct of litigation is a reserved legal activity and, as confirmed in Mazur and Stuart v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), it cannot lawfully be carried out by an unauthorised person merely because they are supervised.”
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain