Author Topic: NCP PARKING CHARGE TO KEEPER CARDIFF  (Read 126 times)

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NCP PARKING CHARGE TO KEEPER CARDIFF
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Hi all,

I have a cheeky parking charge to keeper from NCP in Cardiff Adam street. The driver drove into this car park, entrance being immediate left turn off main road Adam street however the slow traffic and narrow roads within the car park causing a major delay the driver decided to drive straight back out and park elsewhere, driver was thinking driver don’t want to be in this chaos few hours later when the driver comes back to the vehicle. Driver did not park there and indeed it was chaos getting back out.

Looking at the entry and exit times, it took the driver 12 mins 07 seconds to get back out. I don’t remember the exact date I received this letter in the post, it was around Christmas as I was very poorly and admitted in hospital for one week. I only opened the letter few days ago.

I was very tempted to call NCP and ask them to view their cctv video footage and clarify exactly where the driver parked? It would be evident that the driver did not park and only drove in and straight back out. I thought it would be wise to get some knowledgeable advice here before I make any contact.

I notice the date of incident 16/11/2025 and date of NCP sending this was 15/12/25 also given the busy time of year postal service is usually delayed.

I greatly appreciate your time and any advice offered.

Thank you.

https://ibb.co/sJ5rdQjs
https://ibb.co/tpctMZYR
« Last Edit: January 05, 2026, 10:31:07 pm by Mocede28 »

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Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #1 on: »
Do not call NCP, ever.
Do not identify the driver. Do not say “I”, all the time.
Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/

You’ve made 71 posts, surely you know this by now?
« Last Edit: January 05, 2026, 09:53:04 pm by jfollows »
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Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #2 on: »
Thanks
« Last Edit: January 05, 2026, 10:24:47 pm by Mocede28 »

Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #3 on: »
I thought I read somewhere on this forum not sure maybe elsewhere, for private parking Ntk they must write within 28 days of incident?

I can’t find where I read this I’ve been searching on this forum.

Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #4 on: »
If they want to rely on the provisions of Schedule 4 of the Protection of Freedoms Act (2012) to hold you liable as the registered keeper of the vehicle, they must deliver the notice within 14 days. They have failed to do so. You can therefore appeal along the lines of the below, as the keeper only:

Dear Sirs,

I have received your Parking Charge Notice (Ref: ________) for vehicle registration mark ____ ___, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not able to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). You have failed to issue a Notice to Keeper in accordance with The Act, and it is now too late for you to do so.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours,


Separately, their notice wrongly implies that they can pursue you as the keeper - this is a breach of the Private Parking Sector Single Code of Practice. You may wish to complain to NCP (and subsequently the British Parking Association) about this misleading conduct.

Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #5 on: »
Thanks a lot for that dwmb2. I’ll copy and paste this into my challenge and let you know what the outcome is.

Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #6 on: »

NCP notice has now been cancelled. Got the email today.

Thanks everyone.

https://ibb.co/nsLJpghh
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Re: NCP PARKING CHARGE TO KEEPER CARDIFF
« Reply #7 on: »
Well done! Thanks for letting us know.