Author Topic: National Parking Enforcement PCN – Vehicle Not Registered on Database - Livingstone Place E14  (Read 2307 times)

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DOn't worry about it. It is only an IAS appeal which has less than a 4% chance of success as they are not truly independent and will happily lie to appellants in order to protect their paymasters. We only suggested an IAS appeal in order to frustrate them.

You can reply with the following, for what it's worth:

Quote
Appellant's Final Rebuttal to Operator's Prima Facie Case:

If the IAS assessor is genuinely legally qualified, then they will, without hesitation, be aware of the persuasive relevance of Jopson v Homeguard Services Ltd (2016), Claim No. B9GF0A9E, heard before HHJ Harris QC in Oxford County Court. In that judgment, the court clarified that temporary stopping for the purposes of collection or delivery is not “parking” in the contractual sense contemplated by private parking schemes.

In this case, the contemporaneous photographic evidence clearly shows the vehicle with its boot open, in the process of loading a large item of furniture from a resident—a task confirmed by a supporting witness statement. The total duration on site was under 17 minutes. That is not, by any stretch, “parking” in the sense envisaged by the ParkingEye v Beavis framework, and nor does it support any finding of contractual liability. It is entirely analogous to the facts in Jopson.

If this appeal is denied despite (a) clear legal authority supporting the appellant's position, (b) failure by the operator to strictly prove landowner authority under Section 14 of the PPC Code of Practice, and (c) no rebuttal to the argument regarding insufficient signage and lack of contractual offer, then I will welcome the opportunity to contest this matter in court—where procedural fairness, evidential standards, and binding precedent do apply.

A dismissal in the face of Jopson and the absence of a material rebuttal by the operator will speak for itself: it will confirm that the IAS is neither independent nor operating in accordance with basic legal standards, and will inform future public commentary and reporting on this scheme.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks, I have submitted, but unfortunately, I forgot to attach the witness statement from the resident to the appeal. I hope it doesn't jeopardise the case against me... although from what you have mentioned, there isn't much to be gained anyways from the IAS.


I don't think it will make much difference to be honest. Is there no option to submit further evidence? I have never actually used the IAS appeals service. I think you will get an opportunity to respond to the operators evidence at some stage, so maybe you can upload it then.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

No, there wasn't any additional option given to submit further evidence. The only option given was at the time of making the appeal, but the website layout is not user-friendly and unless one knows their way around it, it is more than likely they will miss out on key bits.

Anyways, I have received the response to the appeal via email and it is (unsurprisingly) rejected:

Quote

Dear xxx,

The Independent Appeals Service (IAS) has received a decision from the Independent Adjudicator regarding your recent appeal for the below PCN.

Parking Charge Number (PCN): xxxxx
Vehicle Registration: xxxxx
Date Issued: 17/05/2025

Appeal Outcome: Dismissed

The Adjudicators comments are as follows:
"It is important that the Appellant understands that the adjudicator is not in a position to give his legal advice. The adjudicator's role is to look at whether the parking charge has a basis in law and was properly issued in the circumstances of each particular case. The adjudicator's decision is not legally binding on the Appellant (it is intended to be a guide) and they are free to obtain independent legal advice if they so wish. However, the adjudicator is legally qualified (a barrister or solicitor) and decides the appeal according to their understanding of the law and legal principles.

The terms of this appeal are that I am only allowed to consider the charge being appealed and not the circumstances of other drivers or other parking events. The guidance to this appeal also makes it clear that I am bound by the law of contract and can only consider legal challenges not mistakes or extenuating circumstances. I am satisfied that the Operator's signage, which was on display throughout the site, makes it sufficiently clear that the terms and conditions are in force at all times and that a PCN will be issued to drivers who fail to comply with the terms and conditions, regardless of a driver's reasons for being on site or any mitigating factors. While noting their comments, it is clear from the evidence provided to this appeal that the Appellant did indeed enter and use the site otherwise than in accordance with the displayed terms by failing to ensure that their vehicle was properly registered on this occasion as alleged by the Operator, having been allowed an adequate consideration period prior to the charge being issued. It is the driver's (rather than a third party's) responsibility to ensure that the terms and conditions of parking are properly complied with. The Appellant may suggest that they were stopped rather than parked and therefore the PCN is incorrect. I do not agree with this point, as if they were correct this would entitle a driver to ‘stop' indefinitely so long as they did not leave their vehicle unattended. I am satisfied that the images provided prove that the vehicle was parked as alleged. I am satisfied on the evidence provided that the Operator has the authority to issue and enforce PCNs at this site. I am further satisfied as to the location of the contravention, that the correct vehicle has been identified parked at the time suggested in the images provided and that the correct Appellant is pursued.

I am satisfied that the Operator has proven their prima facie case. Whilst having some sympathy with the Appellant's circumstances, once liability has been established, only the Operator has the discretion to vary or cancel the parking charge based on mitigating circumstances. Accordingly this appeal is dismissed.
"

As your appeal has been dismissed, the Independent Adjudicator has found, upon the evidence provided, that the parking charge was lawfully incurred.

As this appeal has not been resolved in your favour, the IAS is unable to intervene further in this matter.

You should contact the operator within 28 days to make payment of the charge.

Should you continue to contest the charge then you should consider obtaining independent legal advice.

Yours Sincerely,
The Independent Appeals Service

Next steps, I guess, are to just wait?

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However, the adjudicator is legally qualified (a barrister or solicitor) and decides the appeal according to their understanding of the law and legal principles.

A lie!

Never mind. It was exactly as expected. You can now ignore all the useless debt recovery letters that are going to come. Debt collectors can be safely ignored as all they can do is to try and persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

Come back when you receive a Letter of Claim (LoC).
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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A lie!
Not necessarily... They said the adjudicator assesses the case based on their understanding of the law, they never claimed their understanding of the law was any good  ;)

Hi all,

Just an FYI - the case has been passed to TNC for collection. Ignoring their letter, calls (yes), and texts per the advice given.

Thanks
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Hi all,

Unfortunately, I have now received the Letter Before Claim dated 29/10/25 but received today. Please advise regarding next steps.



Thanks

That's a Joe of an LoC. Respond to them with the following:

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Subject: Response to your Letter Before Claim – Ref: [Insert Reference]

Dear Sirs,

I write in response to your Letter Before Claim dated [insert date]. The letter lacks sufficient detail of the alleged claim and fails to include the key documents required under the Pre-Action Protocol for Debt Claims, particularly paragraphs 3.1(a)–(d), 5.1 and 5.2, and also CPR Practice Direction – Pre-Action Conduct, paragraphs 6(a)–(c).

These requirements exist to enable parties to understand and properly respond to claims, and to avoid unnecessary litigation.

Your letter refers to a “contract” yet provides no evidence of the terms relied upon, no copy of the original Notice to Keeper, and no documents substantiating your legal right to enforce or litigate. It is not possible to engage in meaningful pre-action correspondence while you fail to disclose the documents you purport to rely on.

To comply with the Protocol and CPR Practice Direction, please provide the following:
1. A copy of the original Notice to Keeper and any subsequent correspondence relied upon to establish Keeper liability under the Protection of Freedoms Act 2012.
2. A copy of the contract you allege exists between the Claimant and the driver, specifically an actual photograph of the signage displayed on the date of the alleged contravention, along with a site plan showing the locations of the signs.
3. The exact wording of the clause(s) allegedly breached.
4. A copy of the contract or agreement between the Claimant and the landowner or lawful occupier, evidencing the Claimant’s authority to manage the land and take legal action in their own name.
5. A breakdown of the amount claimed, including a justification for any additional charges beyond the original parking charge, and a clarification of whether VAT is applicable.

I am entitled to this information under the PAPDC and require it to discharge my own obligations under paragraph 6(b).

Until such time as you provide a Letter Before Claim that fully complies with the PAPDC, I am unable to provide a substantive response. Should you proceed with court action prematurely, I will bring this correspondence to the attention of the court and seek appropriate relief and costs under CPR 3.1(2)(m) and CPR 27.14(2)(g), including a stay and/or sanctions for unreasonable conduct.

Please also note that I will not respond via any third-party debt collection portal. All future correspondence must be sent directly to my postal or email address.

Yours faithfully,

[Your Full Name]
Registered Keeper
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks - a silly question: is there any benefit in waiting to send the response as late as possible within the 30day response time, or does it not matter?

Also, am I correct that I will need to send this via email to: office@parkingprotection.co.uk (got from the NPE website's contact us page)? I couldn't find any other contact option.

Regards

YEs, you send to their published email address. You also CC yourself.

Why do you want to wait until day 30 to respond? If you are simply looking to delay everything, then you respond on day 30 and add to the response that you are seeking debt advice and they are required to give you at leat another 30 days to receive that advice.

However, there is no reason to delay that I can think of. Even if they do issue a claim, you are talking at least 6+ months before any conclusion.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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No reason in particular to wait - just wanted to know in general whether there was any merit to delay the process.

A follow-up however, on the suggested response:

Your letter refers to a “contract” yet provides no evidence of the terms relied upon
[/quote]

Is the reference to the "contract" implied through the language in the letter before claim? I re-read it and I don't see an explicit mention of "contract", hence the question. Is it implied because they refer to "recovery" and "debt"? I searched through the PAP for debt claims (https://www.justice.gov.uk/documents/debt-pap.pdf?redirected) but it doesn't include any explicit mention of "contract".

Thanks

The PCN alleges that the driver breached the contractual terms displayed on the signs at the location. The claim therefore arises from an alleged debt for non-payment of a speculative invoice issued to the Keeper for that supposed breach of contract by the driver. If they intend to pursue the Keeper rather than the driver, they must produce evidence of the exact contractual wording said to have been breached, and also demonstrate how liability can transfer to the Keeper in accordance with the Protection of Freedoms Act 2012.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

makes sense - thanks

I have emailed the text to them and cc'ed myself as advised.

much appreciated - have a good weekend.