Yep so it turns out there was an email sent on 20 March that was missed in the inbox asking to review the evidence. It is not my inbox so I didn’t have oversight. I have tried to check the evidence now and it doesn’t appear to be available on their system.
I didn’t send the complaints - I sent the initial complaint to UKPA, which said I would complain, and then obviously did all the POPLA appeal, but didn’t move forward with the other complaints. Is this something I can do now and draft, or did it really need to be done at the time?