Author Topic: Invoice/PCN for leaving Car Park  (Read 424 times)

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Invoice/PCN for leaving Car Park
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I was wondering if anyone could advise me on a PCN/Invoice  received for driver leaving the car park area in a Romford car park managed by UKPC

Images for the car park, signs and invoice/PCN I have uploaded on https://www.dropbox.com/scl/fo/14fhyqoln0mqrbbn7e3d7/ANXo9btiB5puzvct0srEo_Q?rlkey=aksl1kk3g098vyy4ne9l2u5d2&st=o0z4ks5h&dl=0

The photos they have provided do not show any evidence of the driver leaving the car park. I have also uploaded a copy of receipt showing that I did purchase from the Aldi store in the car park and I also visited the carpet store in the same retail space

Any advice on how to handle would be much appreciated

thank you

ps On a sidenote when I got to my car there was a UKPC warden taking photos of another car near mine and I asked him is there any problem parking here ? He said no your car is fine but I didn't trust him so held on to the receipt and a week later I received a PCN/Invoice

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Re: Invoice/PCN for leaving Car Park
« Reply #1 on: »
Any advice on what I should put in my appeal ?

I was planning to ask for evidence showing the driver had left the car park as the photos they have provided shows no such evidence...... Or is that the wrong approach ?

Re: Invoice/PCN for leaving Car Park
« Reply #2 on: »
What photos have they got on their website if you do go to appeal?

Did the driver, or anyone else, actually leave the retail park....?

Re: Invoice/PCN for leaving Car Park
« Reply #3 on: »
They have three photos of the car parked in the car park and one photo of the sign. No evidence from those photos of driver leaving the car park

Re: Invoice/PCN for leaving Car Park
« Reply #4 on: »
Looks like 3 points for appeal:

1 - Driver was a genuine customer
2 - No evidence presented of leaving site
3 - NTK is not compliant with POFA to transfer liability to keeper - there is no period of parking specified

Make sure you appeal as keeper only, and do not identify the driver, even inadvertently via a drop down box or by saying 'I did'.

Re: Invoice/PCN for leaving Car Park
« Reply #5 on: »
Before you appeal, have you tried escalating this with the Aldi management (with proof of purchase)? Anecdotally, supermarkets are better than most at intervening to cancel parking charges for genuine customers.

Re: Invoice/PCN for leaving Car Park
« Reply #6 on: »
I did chat to Aldi but they said they do not own or manage the car park and can't do anything

Re: Invoice/PCN for leaving Car Park
« Reply #7 on: »
I did chat to Aldi but they said they do not own or manage the car park and can't do anything

Unfortunately this is common.

These stores lease premises on land they don't own so can't intervene when this sort of thing happens.