Free Traffic Legal Advice

They can not assume the keeper was the driver.

You should edit your post to remove your identification of the driver.

Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/

If you are not the registered keeper, why did you receive the PCN? Did someone else who is the registered keeper name you as the driver?

Something doesn’t seem to add up here.

You`ve already been advised to not identify the driver, yet you have done so again.

Edit your posts now.

No, he, she, I, only "the driver" did this or that.

Contravention date and time: 9 Apr-25 22:40
Issue: PARKED IN A RESTRICTED AREA



Emails are below:

From Parking Company:


Please be advised, whilst this Parking Charge does not comply with the Protection of Freedoms Act (PoFA) 2012, this does not affect the validity of the Parking Charge itself. We have up to six (6) months to obtain the Registered Keepers details from the DVLA. Once received, we then have a further one (1) month to issue the Parking Charge and send the initial notification to the Registered Keeper of the vehicle. The contravention date was 9 April 2025 and we had sent the first notification on 29 August 2025, therefore this was provided in the correct timeframe and the Parking Charge was issued correctly.

Please be advised, you have marked that you were not the driver at the time of contravention. If this is incorrect and you were the driver, please confirm.

If you were not the driver, please request they submit their appeal directly to appeals@paymyparkingcharge.com and provide their full name and residential address. Alternatively, please provide their full name and serviceable address within seven (7) days of the date of this email.

As per the Single Code of Practice, Annex C, the driver is often the same person as the keeper and/or the hirer. Where a keeper or hirer fails or refuses to provide the name and serviceable address of the driver when requested to, it may be assumed they are the driver, based on that failure or refusal. In absence of driver details, you as the registered keeper can therefore be assumed to be the driver.

We have placed the account on hold for seven days. The options available are to provide driver details, appeal the issuing of the Charge and outline the reasons you believe a Charge should not have been issued, or make payment.

I replied back saying:

Thank you for your response.
I note your confirmation that this Parking Charge Notice does not comply with the Protection of Freedoms Act 2012. As such, there is no keeper liability, and I will not be naming the driver.
Any suggestion that the registered keeper can be “assumed” to be the driver has no basis in law. The Government’s proposed Single Code of Practice is not in legal force, and therefore irrelevant.
Unless you cancel this charge, please issue me with a POPLA verification code so I may escalate my appeal to the independent adjudicator.

They replied back:

Thank you for your email.

Please provide the driver details so we are able to resolve this matter.

We have placed a 7 day hold to allow you time to respond.

Kind regards

I replied back:

As stated in my previous correspondence, I will not be naming the driver. The Parking Charge Notice does not comply with the Protection of Freedoms Act 2012, and therefore no keeper liability applies.
Please either cancel this charge or issue a formal rejection notice with a POPLA verification code so I may escalate this matter to independent appeal.


Thanks again for your help

Hilarious! Just like a rat gnawing at a sack of oats, trying to get at the contents, they persist with mendacious rubbish about liability.

If your appeal was made within their stated timescale (28 days from receipt of the Notice to Keeper), then as a BPA operator they are required to do two things when they reject it:


They have done neither. They’ve just nagged you for driver details, admitted the PCN is non-PoFA, and then stonewalled your explicit request for a POPLA code. That is:


You have very strong grounds now to treat this as a formal complaint issue rather than “appeal correspondence”.

You should now send UKPE a formal complaint to info@ukpenforcement.co.uk and CC the BPA at aos@britishparking.co.uk:

FORMAL COMPLAINT: FAILURE TO ISSUE POPLA VERIFICATION CODE

Dear Sirs,

I refer to your Parking Charge Notice [reference] and my appeal submitted on [date].

You have admitted in writing that the notice ‘does not comply with the Protection of Freedoms Act 2012’. Accordingly, there is no keeper liability and, as I was not the driver, cannot be liable.

I twice requested that you either cancel the charge or issue a formal rejection with a POPLA verification code so that I could exercise my right to independent appeal. You have refused to do so and instead repeatedly demanded driver details and then passed the matter to a debt collector.

This is unacceptable and contrary to your obligations as a BPA Approved Operator. You cannot both (a) reject an appeal and continue to pursue payment, and (b) withhold a POPLA code to prevent independent adjudication.

Unless you now either cancel this Parking Charge or issue a formal Notice of Rejection with a valid POPLA verification code within 14 days, I will submit full, formal complaints to the BPA and DVLA enclosing your correspondence, your admission of non-PoFA compliance, and your failure to provide a POPLA code while continuing to instruct ZZPS.

The BPA is copied into this correspondence as this matter concerns your repeated refusal to provide a POPLA code and misrepresentation of keeper liability.

For the avoidance of doubt, I am under no legal obligation to identify the driver.

Yours faithfully,

[Your name]

Then, if they still do not issue a code or cancel, you follow through with formal complaints to:

I'm not sure what lists you've been looking at, but they are a BPA Approved Operator, so yes they can and must issue POPLA codes - https://www.britishparking.co.uk/BPA-Approved-Operators

"UK Parking Enforcement Ltd" on the link I just shared.

Thanks guy so I have emailed UK parking enforcement and CC'D BPA.

Will update you on what happens next.